WARRANTY & RETURNS
WARRANTY:
What is covered: All goods manufactured by us that are defective in material or workmanship. How
long is it covered: One (1) year from date of [shipment][purchase]. Some products may carry longer
warranty periods. Chargers are 5 years. What we will do: Repair or replace the defective goods free
of charge or, at our option, refund the purchase price of the defective goods (not including taxes or
shipping charges). What we will not do: We will not pay service labor costs, costs to remove or install
any defective, repaired or replaced good, or costs of shipping or transportation of any defective
repaired or replaced good. What you must do: Return the defective goods with a written statement
of the alleged defect to: THE NOCO COMPANY Customer Service 30339 Diamond Parkway, #102
Glenwillow, OH 44139Other conditions: This warranty only covers the original purchaser. This
warranty does not cover defects caused by mishandling, accident, improper installation,
modification or misuse of the goods. WE WILL NOT PAY ANY KIND OF DAMAGES CAUSED BY A
DEFECTIVE GOOD, INCLUDING CONSEQUENTIAL OR INCIDENTAL DAMAGES. Our total liability is
limited to the purchase price of the defective good (not including taxes or shipping charges). Some
states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation may not apply to you. State law rights: IMPLIED WARRANTIES ARE LIMITED TO THE
DURATION OF ONE (1) YEAR. Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and
you may also have other rights which vary from state to state.

RETURNS:
Contact supplier directly to obtain a Return Goods Authorization code by phone number or email
address listed above. All returned items MUST have prior approval and the Return Goods
Authorization (RGA) marked on the outside of the box. RGAs have an expiration date of sixty (60)
days; after sixty (60) days the return will become null and void. All returns are subject to a 25% or
greater restocking fee. Will not authorize any returns that are not properly packaged or in the
original packaging. No credit will be issued for product that has been damaged, altered, or installed
on equipment. The customer is responsible for all freight charges on the returned merchandise.
Special order items or non stock items are not returnable. See supplier literature for further
information. Return Policy (RMA): All returns MUST receive a RMA number prior to returning
merchandise. The RMA number must be clearly marked on all shipping papers and packaging. Any
returns without an RMA number will be refused. There is a 20% restocking fee for returned
merchandise. Returns will NOT be permitted after thirty (30) days from shipment, except for
warranty claims (view limited warranty statement). All parts must be returned in their new, unused
and original, un-opened carton. All returns must be packaged securely prior to shipment. Returns
will be processed and credited within sixty (60) days from date of arrival. All returns will be shipped
at customers cost. Any returns sent back freight collect will be refused.
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