•

Enter 19P5_[complete VIN #] in the subject line

•

Provide the following information in the body of the e-mail:
o VIN Number
o Receiving Contact at Dealer (first and last name)
o Dealer Code
o Dealer Name
o Complete Shipping Address
o Phone # for Receiving Dealer
o Receiving contact’s e-mail address

•

Audi Special Tools and Equipment will validate that the VIN number is affected by the 19P5 and then process
the order.

•

If there are questions regarding the order, contact the Audi Special Tools and Equipment Program
@ 1-800-892-9650.

•

IMPORTANT: if your dealer will be repairing more than one vehicle affected by the 19P5, the tools DO NOT
have to be reordered.

Compressed Air Adapter
-VAS542007/5-

Cooling System Tester Directional Valve
- VAS691005/5-

Cooling System Tester Hose Adapter Set
-VAG1274B/14-

Cooling System Charge Kit
-VAS6096-

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2021 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2021

19P5 Page 6 of 14

Repair Instruction
Section A - Check for Previous Repair
•

Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.

TIP
On the date of repair, print this screen and keep a
copy with the repair order.
•

Confirm the Campaign/Action is open . If the status is closed, no further work is
required.

•

Note the Applicable Criteria ID for use
in determining the correct work to be done and
corresponding parts associated.
CRITICAL REPAIR STEP

STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.
•

All Safety Recalls must be completed prior to
completing this campaign.

•

Proceed to Section B.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2021 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2021

19P5 Page 7 of 14

Section B – Flushing Cooling System
Using ODIS, prepare cooling system for filling:
•

Select Guided Functions for address “00C5 –
Thermal Management.”

•

Perform the test plan “00C5 – Fill cooling
circuit.”

TIP
Once the test plan is complete, the coolant valves
will be open and the cooling system can be flushed.
If the scan tool is disconnected from the vehicle,
save the ODIS session. The test plan populates an
additional test plan that will be needed later in the
procedure.
Remove front and rear underbody trim panels:
•

See ELSA Repair Manual: Repair manual >
Body > Body Exterior > 66 Exterior Equipment
> Underbody Trim Panel

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2021 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2021

19P5 Page 8 of 14

Disconnect rear coolant hose:
WARNING
The cooling system is under pressure. Risk of
scalding by hot steam and hot coolant.
Possibility of scalding the skin and other parts
of the body.
Wear safety gloves.
Wear protective eyewear.
Reduce the pressure: cover the coolant expansion
tank cap with a cloth and carefully open.
•

Place a drip tray under the vehicle to capture
coolant.

•

Locate the coolant connection at the rear of
the high voltage battery.

•

Loosen clamp and remove coolant hose
from coolant pipe .

TIP
Attaching a scrap length of hose to the coolant hose
and coolant pipe will prevent escaping
coolant from pooling on top of the high voltage
battery and other vehicle components.
The hose should be long enough to hang past the
bottom of the high voltage battery.
Access coolant reservoir:
•

Remove the cover toward the rear in
direction of and remove.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2021 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2021

19P5 Page 9 of 14

Open coolant expansion tank:
•

Open the coolant expansion tank cap by
cutting the seal loop .

Flush coolant (rear of vehicle):
CAUTION
Pressure hose -VAS542007/5- must always be
used, as it has an integrated pressure reducer.
•

Connect adapter -VAS691005/5- with black
pressure hose -VAS542007/5- to the coolant
expansion tank.

•

Connect pressure hose -VAS542007/5- to an
air supply and flush cooling system for
approximately 5 minutes via the coolant
expansion tank.

•

Approximately 12 liters of coolant should be
flushed out.

Once the flush is complete:
•

Disconnect adapter.

•

Reinstall expansion tank cap.

•

Do not install seal at this time.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2021 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2021

19P5 Page 10 of 14

Remove front impact guard:
•

Remove bolts and remove impact
guard .

Disconnect return hose:
•

Loosen clamp .

•

Remove hose from valve.

TIP
Attach scrap lengths of hose to prevent escaping
coolant from pooling on top of the high voltage
battery and other vehicle components.
The hose should be long enough to hang past the
bottom of the high voltage battery.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2021 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2021

19P5 Page 11 of 14

Disconnect supply hose:
•

Loosen clamp .

•

Remove hose from valve.

Flush coolant (front of vehicle):
CAUTION
Pressure hose -VAS542007/5- must always be
used, as it has an integrated pressure reducer.
•

Connect adapter -VAG1274B/14-3- to
hose and secure with clamp.

•

Connect pressure hose -VAS542007/5-
to adapter .

•

Connect pressure hose -VAS542007/5-
to an air supply and flush cooling system for
approximately 5 minutes.

•

Approximately 3.5 liters of coolant should be
flushed out.

After the flush is complete:
•

Disconnect adapters.
Reinstall all hoses and secure all hose clamps.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2021 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2021

19P5 Page 12 of 14

Fill cooling system:
•

Restore the previous ODIS session.

•

Fill and bleed the cooling system according to
the ELSA Repair Manual and the ODIS tester.
o

•

ELSA Repair Manual: Repair manual
> Motor > Electric Drive Motor 0EF >
19 Cooling System > Cooling
System/Coolant > Filling and Bleeding
the Coolant

After the “Fill Cooling System” test plan is
completed in GFF, the remaining relevant test
plans will populate:
o

“Stop – fill coolant circuit”

o

“Bleed cooling circuit”

•

Complete the populated test plans.

•

ONLY use G12 EVO coolant!

After the procedure is completed for the first time:
•

Do not install a new lead seal.

•

Repeat this entire procedure. The cooling
system must be flushed twice.

After the procedure is completed for the second
time:
•

Install a new lead seal on the coolant reservoir
cap.

•

Reinstall underbody trim panels in the reverse
order of removal.

•

Replace M6 bolts for underbody trim panels
and torque to 8 Nm.

•

Proceed to Section C.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2021 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2021

19P5 Page 13 of 14

Section C – Campaign Completion Stamp
•

Once the campaign has been completed,
the technician should stamp the repair
order.

•

Stamps are available for ordering through
the Compliance Label Ordering Portal.

•

Proceed to Section D

Item#: AUD4927ENG

-OR-

Item # AUD4927FRE

Section D - Parts Return/Disposal
Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S. and
the Part Destruction and Core Disposition Report for Canada.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2021 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March 2021

19P5 Page 14 of 14