LTB00510NAS2 Service Bulletin/Repair Instructions

Page 1 of 5
LTB00510NAS2
TECHNICAL BULLETIN

15 NOV 2017

© Jaguar Land Rover North America, LLC

NOTE: The information in Technical Bulletins is intended for use by trained, professional

Technicians with the knowledge, tools, and equipment required to do the job properly and

safely. It informs these Technicians of conditions that may occur on some vehicles, or

provides information that could assist in proper vehicle service. The procedures should not be

performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition

described affects your vehicle. Contact an authorized Land Rover service facility to determine

whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.

Changes are highlighted in blue
SECTION:

414-00: Battery and Charging System - General Information
SUBJECT/CONCERN:

Auto Start/Stop System Inoperative
https://topix.landrover.jlrext.com/topix/service/document/856880
11/14/2017
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AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
Discovery Sport (LC)
2015-2017
500429-721747
Halewood
LR4 (LA)
2014-2016
699716-899999
Solihull
Range Rover Evoque (LV)
2012
000447-000695
Halewood
Range Rover Evoque (LV)
2012-2015
600018-999999
Halewood
Range Rover Evoque (LV)
2015-2017
000051-267152
Halewood
Range Rover Sport (LW)
2014
001154-001205
Solihull
Range Rover Sport (LW)
2014-2015
300003-399997
Solihull
Range Rover Sport (LW)
2014-2016
500023-599999
Solihull
Range Rover Sport (LW)
2015-2016
601763-666891
Solihull
Range Rover Sport (LW)
2016
100369-124030
Solihull
Range Rover (LG)
2013-2016
001204-320323
Solihull
MARKETS:

NORTH AMERICA
CONDITION SUMMARY:
SITUATION:

The Auto Stop/Start system may be inoperative.

CAUSE:

This may be because the Auto Stop/Start system can only be robustly diagnosed, starting with

the health check application, using the Jaguar Land Rover-approved diagnostic system which

will indicate the cause of any faults.
https://topix.landrover.jlrext.com/topix/service/document/856880
11/14/2017
Page 3 of 5
ACTION:

Should a customer express this concern, follow the Diagnostic Procedure outlined below.
PARTS:

No Parts Required
TOOLS:


Jaguar Land

Rover-approved

Midtronics

battery power

supply
Jaguar Land

Rover-approved

diagnostic tool

with latest SDD

software,

Calibration File
WARRANTY:
NOTES:

◾ Repair procedures are under constant review, and therefore times are subject to

change; those quoted here must be taken as guidance only. Always refer to JLR

claims submission system to obtain the latest repair time.

◾ The JLR Claims Submission System requires the use of causal part numbers. Labor

only claims must show the causal part number with a quantity of zero.
DESCRIPTION

Auto start/stop system

inoperative
SRO

86.90.89.74
TIME

(HOURS)

0.2
CONDITION

CODE

42
https://topix.landrover.jlrext.com/topix/service/document/856880
CAUSAL PART

Refer to the Diagnostic

Procedure section
11/14/2017
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DESCRIPTION
SRO
TIME

(HOURS)
CONDITION

CODE
CAUSAL PART
NOTE:

Normal Warranty procedures apply.
DIAGNOSTIC PROCEDURE: SDD
This Diagnostic Procedure is only for vehicles requiring the Jaguar Land Rover-approved

diagnostic tool with Symptom Driven Diagnostics (SDD).

CAUTIONS:

◾ A Jaguar Land Rover-approved Midtronics battery power supply must be connected

to the vehicle battery during diagnosis / module programming.

◾ All ignition ON/OFF requests must be carried out. Failure to perform these steps may

cause damage to control modules in the vehicle.
1
The causal part number will vary depending on the findings of the Diagnostic

Procedure. Make sure the relevant causal part number is claimed based on the test

results.
2
Connect the Jaguar Land Rover-approved Midtronics battery power supply to the

vehicle battery.
3
NOTE:

The Jaguar Land Rover-approved diagnostic tool must be loaded with

DVD151.04 Calibration File 282 (or later).
https://topix.landrover.jlrext.com/topix/service/document/856880
11/14/2017
Page 5 of 5
Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a

new session.
4
Follow the on-screen prompts, allowing the diagnostic tool to read the VIN, identify

the vehicle, and initiating the data collect sequence.
NOTE:

The battery power supply must be disconnected from the vehicle battery.
5
If the hyperlink is not available:

1
Select Diagnosis from the Session Type screen.
2
Select the Selected Symptoms tab.
3
Select one of the following symptoms:

Powertrain - Engine system - Starting system - Start-stop system Inoperative
4
Select continue.
5
Select the Recommendations tab.
6
Select Run to perform the 'Powertrain - Auto stop/start system - Health

check' option.
6
Follow all on-screen instructions until the application completes successfully.

1
7
8
When all tasks are complete, go to the next Step.
Exit the current session.

1
Select the Session tab.
2
Select the Close Session option.
Disconnect the diagnostic tool and battery power supply from the vehicle.
https://topix.landrover.jlrext.com/topix/service/document/856880
11/14/2017

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