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LTB00510NAS2

TECHNICAL BULLETIN
15 NOV 2017
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be
performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to determine
whether this bulletin applies to a specific vehicle.

INFORMATION

This reissue replaces all previous versions. Please destroy all previous versions.
Changes are highlighted in blue

SECTION:
414-00: Battery and Charging System - General Information

SUBJECT/CONCERN:
Auto Start/Stop System Inoperative

https://topix.landrover.jlrext.com/topix/service/document/856880

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AFFECTED VEHICLE RANGE:

MODEL:

MODEL YEAR:

VIN:

ASSEMBLY PLANT:

Discovery Sport (LC)

2015-2017

500429-721747

Halewood

LR4 (LA)

2014-2016

699716-899999

Solihull

Range Rover Evoque (LV)

2012

000447-000695

Halewood

Range Rover Evoque (LV)

2012-2015

600018-999999

Halewood

Range Rover Evoque (LV)

2015-2017

000051-267152

Halewood

Range Rover Sport (LW)

2014

001154-001205

Solihull

Range Rover Sport (LW)

2014-2015

300003-399997

Solihull

Range Rover Sport (LW)

2014-2016

500023-599999

Solihull

Range Rover Sport (LW)

2015-2016

601763-666891

Solihull

Range Rover Sport (LW)

2016

100369-124030

Solihull

Range Rover (LG)

2013-2016

001204-320323

Solihull

MARKETS:
NORTH AMERICA

CONDITION SUMMARY:

SITUATION:
The Auto Stop/Start system may be inoperative.
CAUSE:
This may be because the Auto Stop/Start system can only be robustly diagnosed, starting with
the health check application, using the Jaguar Land Rover-approved diagnostic system which
will indicate the cause of any faults.

https://topix.landrover.jlrext.com/topix/service/document/856880

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ACTION:
Should a customer express this concern, follow the Diagnostic Procedure outlined below.

PARTS:
No Parts Required

TOOLS:

Jaguar Land
Rover-approved
Midtronics
battery power
supply

Jaguar Land
Rover-approved
diagnostic tool
with latest SDD
software,
Calibration File

WARRANTY:

NOTES:
◾ Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Always refer to JLR
claims submission system to obtain the latest repair time.
◾ The JLR Claims Submission System requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.

DESCRIPTION
Auto start/stop system
inoperative

SRO
86.90.89.74

TIME
(HOURS)
0.2

CONDITION
CODE
42

https://topix.landrover.jlrext.com/topix/service/document/856880

CAUSAL PART
Refer to the Diagnostic
Procedure section

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DESCRIPTION

SRO

TIME
(HOURS)

CONDITION
CODE

CAUSAL PART

NOTE:
Normal Warranty procedures apply.

DIAGNOSTIC PROCEDURE: SDD

This Diagnostic Procedure is only for vehicles requiring the Jaguar Land Rover-approved
diagnostic tool with Symptom Driven Diagnostics (SDD).
CAUTIONS:
◾ A Jaguar Land Rover-approved Midtronics battery power supply must be connected
to the vehicle battery during diagnosis / module programming.
◾ All ignition ON/OFF requests must be carried out. Failure to perform these steps may
cause damage to control modules in the vehicle.

1

The causal part number will vary depending on the findings of the Diagnostic
Procedure. Make sure the relevant causal part number is claimed based on the test
results.

2

Connect the Jaguar Land Rover-approved Midtronics battery power supply to the
vehicle battery.

3

NOTE:
The Jaguar Land Rover-approved diagnostic tool must be loaded with
DVD151.04 Calibration File 282 (or later).

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Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a
new session.

4

Follow the on-screen prompts, allowing the diagnostic tool to read the VIN, identify
the vehicle, and initiating the data collect sequence.

NOTE:
The battery power supply must be disconnected from the vehicle battery.

5

If the hyperlink is not available:
1

Select Diagnosis from the Session Type screen.

2

Select the Selected Symptoms tab.

3

Select one of the following symptoms:
Powertrain - Engine system - Starting system - Start-stop system Inoperative

4

Select continue.

5

Select the Recommendations tab.

6

Select Run to perform the 'Powertrain - Auto stop/start system - Health
check' option.

6

Follow all on-screen instructions until the application completes successfully.
1

7

8

When all tasks are complete, go to the next Step.

Exit the current session.
1

Select the Session tab.

2

Select the Close Session option.

Disconnect the diagnostic tool and battery power supply from the vehicle.

https://topix.landrover.jlrext.com/topix/service/document/856880

11/14/2017