Loading...

NHTSA ID Number: 10187338

Manufacturer Communication Number: ST 1099 Rev W

TSB/Document Date: 2021-02-22


Summary

Service tip notice related to transmission fluid and filter change recommendations


If the PDF is very large, it may not load in the preview below.

Download PDF [1.10 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
Red Line 42804 Full Synthetic Gear Oil, V-Twin Transmission Oil with Shockproof - 1 Quart
  • CUTTING EDGE TECHNOLOGY - Shockproof technology designed to...
  • QUIET SMOOTH SHIFTING - V-Twin Transmission oil dampens...
  • IMPROVES PERFORMANCE - Transmission fluid that dramatically...
  • POPULAR POWESPORTS OIL FOR - UTVs & Side by Sides, ATVs...
  • WHY RED LINE - Established in 1979, Red Line Products...
SaleBestseller No. 2
Red Line 50304 MT-90 75W-90 GL-4 Manual Transmission and Transaxle Lubricant (MTL)- 1 Quart
  • HIGH PERFORMANCE - gear protection and longer synchro life...
  • QUICKER SHIFTS - perfect synchronizer coefficient of...
  • REQUIREMENTS - gear oil viscosity of 75W; 80W; SAE 40 10W...
  • POPULAR GEAR OIL FOR - GL-1, GL-3 and GL-4 applications, as...
  • WHY RED LINE - Established in 1979, Red Line Products...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: ST 1099 Rev W

Replacement Service Bulletin Number:

MFR Communication Date: 2021-01-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Revisions to this document are noted
by a stripe in the left-hand margin

SUBJECT:

#1099, Rev. W
January 19, 2021
Page 1 of 24

Transmission Fluid/Filter Change Recommendations

MODELS AFFECTED:

Allison Commercial On-Highway Products, AT 500 Series, MT 600 Series, HT 700 Series,
1000 and 2000 SeriesTransmissions, 3000 SeriesTM Transmissions (includes B300/400
and T200/300), 4000 SeriesTM Transmissions (includes B500 and T400/500), TC10®,
H 40/50 EPTM Products

Introduction:
Optimum performance and reliability of heavy-duty automatic transmissions can be noticeably influenced by
the type of fluid and filter(s) used and the frequency with which those fluid and filter(s) are changed. Allison
Transmission has designed extensive programs including specifications and tests to verify the quality of fluids and
consequently have specific fluid and filter change recommendations. Due to field studies, changes in emission
requirements, vehicle design, and operating environments, Allison Transmission has realigned recommended
fluid and filter change intervals. Heavy-duty Automatic Transmission change intervals have been revised to
more closely match today’s operating environments.

Model Year 2009 and 2010 Prognostics:
Prognostics that monitor and maximize fluid and filter life were offered in Model Year 2009 for 1000/2000/3000/4000
Series Transmissions. 3000/4000 Series Transmissions began using Prognostics with serial numbers 6510822005
(3000), 6520099957 (3000), 6610257671 (4000), 6620007438 (4000). 1000/2000 Series Transmission Prognostics
were first available in July of 2008 (MY2009). MY2009 Allison Prognostics must only be used with Allison
Approved TES 668TM and TES 295® fluids. January 2010 Allison Prognostics are compatible with TES 668TM,
TES 295® and TES 389® approved fluids in 3000/4000 Series Transmissions starting with TCM calibration CIN 4C
or later (4C-xxxxx-yyy-z) and all January 2010 1000/2000 Series Transmissions.
All 3000/4000 Series Transmissions utilizing Prognostics require the use of Genuine Allison High-Capacity filters.
All 1000/2000 Series Transmissions utilizing Prognostics require the use of Genuine Allison Control Main Spin-On
filter, P/N 29539579. 1000/2000/3000/4000 Series Transmissions may or may not have this feature "enabled" or
turned ON. This option requires that the OEM provide the wiring necessary and the feature enabled in the TCM.
Refer to the appropriate Operator’s Manual for the methods of identifying if Prognostics is enabled.
Refer to Table 4 for Filter/Fluid Change Intervals/Fluid Capacities by Series.

DH / SL4136EN

5344430

Copyright © 2021 Allison Transmission, Inc. All Rights Reserved.

#1099, Rev. W
January 19, 2021
Page 2 of 24

Fluids and Specifications:
Fluid types are defined by applicable performance specification. The following transmission fluid types are
approved for use in Allison Commercial On-Highway transmission products.
Fluid Type
TES 668TM and TES 295® Fluids
• See www.allisontransmission.com for a list of Allison
Approved TES 668TM and TES 295® fluids

Recommended (Intended) Usage
• General or severe duty
• Extended change interval (2) (required)
• Extended Transmission Coverage (ETC) policy
(required)
• Prognostics (required) MY2009

TM

TES 468

Fluids

• General duty

• See www.allisontransmission.com for a list of Allison
Approved TES 468TM fluids

• Extended Transmission Coverage (ETC) policy
(required)
• TES 468TM fluids are only used for H 40/50 EPTM
Products

TES 389® Fluids

• General or severe duty
®

• Schedule One TES 389 *

• Standard change interval (2)

• Military specification fluids (for use in Military Vehicles
Only) (1)

• Prognostics MY2010 (3)

• See www.allisontransmission.com for a list of Allison
Approved TES 389® fluids
(1) Military specification fluids are approved for use in Military Applications in 3000, 4000, AT, MT, and HT Series products
only, and are strictly prohibited from use in 1000 and 2000 Series transmission products.
(2) Fluid and filter change intervals are based on transmission model, vocation (duty cycle), and fluid type (see attached
charts). NOTE: Fluid drain intervals are based on 100 percent fill with Allison approved fluids. Fluid change intervals may be
adjusted based on fluid analysis and fleet data. Refer to Service Information Letter (SIL) 17-TR-96 for details.
(3) Prognostics are available with Allison Approved TES 668TM, TES 295® and TES 389® fluids only.

Local conditions, severity of operation or duty cycle may require more or less frequent fluid change
intervals that differ from the published recommended fluid change intervals of Allison Transmission.
Allison Transmission recommends that customers use fluid analysis as the primary method for
determining fluid change intervals. In the absence of a fluid analysis program the fluid change intervals
listed in the charts must be used.
For information concerning models not listed in this publication, please call the Allison Technical
Assistance Center at 1-800-252-5283.
Refer to the latest revision of Allison publication number GN2055EN, “Technicians’ Guide to Automatic
Transmission Fluid”, and SIL 17-TR-96 for additional information on oil analysis and general knowledge about
transmission fluids.

Non-approved Fluids
DEXRON®-III and DEXRON®-VI fluids are no longer approved for use in Commercial On-Highway transmission
products and have been removed from all Allison Approved TES 389® fluids lists. TES 228® (C4 type) fluids are
no longer approved for use in Commercial On-Highway transmission products and have been removed from
the Allison Approved TES 389® fluids list.
Copyright © 2021 Allison Transmission, Inc. All Rights Reserved.

#1099, Rev. W
January 19, 2021
Page 3 of 24

Allison Fluid and Filters for Extended Transmission Coverage (ETC)
Specified fluids and genuine Allison filters must be used to qualify for Extended Transmission Coverage. This
coverage is forfeited when non-approved fluids and non-genuine filters are used.

Transmission Fluid Mixture Guidelines
Transmissions with a mixture of TES 668TM or TES 295® fluid and Allison Approved TES 389® fluids must follow
fluid/filter change recommendations for Allison Approved TES 389®. Upon the second oil change, if the customer
reinstalls TES 668TM or TES 295®, the fluid/filter change recommendations outlined in 100 percent TES 668TM or
TES 295® approved fluids must be followed. H 40/50 EPTM Products require OEM factory TES 468TM fluids.

Fluid Exchange Machines:
Fluid exchanging machines are not recommended or recognized due to variation and inconsistencies that may not
guarantee removal of 100 percent of the used fluid.

3000/4000 Series and H 40/50 EPTM Filters:
New Genuine Allison High Capacity filters were released into production beginning with:
6510670912 (3000)

6610205144 (4000)

7110001551 (H 40/50 EPTM)

6520067342 (3000)

6620002521 (4000)

High-Capacity Filters:
Genuine Allison 3000/4000 Series and H 40/50 EPTM high-capacity filters were released into production beginning
July 2006. High-capacity filters allow extended filter change intervals when used with Allison Approved TES 668TM,
TES 295® or TES 468TM fluid. High-capacity service filters can be identified by P/N 29558294 or P/N 29558295
stamped into the filter end cap. Previous Allison 3000/4000 Series and H 40/50 EPTM filters can be identified by
P/N 29538231 or P/N 29538232 stamped into the filter end cap.
Table 1. Filter Kits
Series

High-Capacity Filter Kit

3000/4000
TM

H 40/50 EP

29558328 (2 inch)
29558329 (4 inch)
29545785

NOTE: Extended 3000/4000 Series transmissions Allison Approved TES 668TM or TES 295® fluid and
filter change intervals are only allowed with Genuine Allison high-capacity filters. Filters must be changed
at or before recommended intervals.

Copyright © 2021 Allison Transmission, Inc. All Rights Reserved.

#1099, Rev. W
January 19, 2021
Page 4 of 24

Initial Transmission Filter Change Schedule (Production/ReTran®)
*3000 and 4000 SeriesTransmissions — Main Filter 5000 miles (8000 km)/200 hours
*3000 and 4000 Series Transmission ReTran® — Main Filter 5000 miles (8000 km)/200 hours
H 40/50 EPTM Products Spin-On Control Main Filter 5000 miles (8000 km)/200 hours
AT Auxiliary Filter 5000 miles (8000 km)/200 hours
MT Auxiliary Filter 5000 miles (8000 km)/200 hours
*Not required beginning with S/N 6510670912, S/N 6610205144, S/N 6520067342, S/N 6620002521, and
S/N 9320005689, S/N 9370006284, S/N 9420006679, S/N 9470005459

1000, 2000, 3000, 4000 Series Hours vs. Miles Chart
Table 2 (2000/3000 Hour Based Maintenance) and Table 3 (4000/6000 Hour Based Maintenance) list the
equivalent mileage based on the Allison recommended change intervals for Allison Approved TES 668TM or TES
295® approved fluids. For example, vocations or vehicles that operate with a high density shift cycle typically reach
the 6000/3000 hour change limit before the recommended mileage limit.
An example could be a transit bus equipped with a B500R that operates an average of 7 mph (11 km/h).
Recommended fluid/filter change interval for a B500R equipped with 2 inch control module in a transit vocation
using a TES 668TM or TES 295® fluid is 150,000 miles/240 000 km/6000 hours or 48 months whichever occurs first.
Using Table 3 Hours vs. Miles, a vehicle operating at 7 mph (11 km/h) will travel approximately 42,000 miles (66
000 km) in 6000 hours. If an odometer is used to determine when to change the transmission fluid and filters, this
specific vehicle would change the fluid every 42,000 miles (66 000 km) and filters every 21,000 miles (33 000 km).
Estimating average mph can be approximated by dividing total distance traveled in a typical day by the hours
elapsed during that total distance. An example would be a vehicle that operates on average 96 miles (155 km) a
day over an 8 hour period would average 12 mph (19 km/h).

Copyright © 2021 Allison Transmission, Inc. All Rights Reserved.

Table 2. 2000 and 3000 Hour Based Maintenance — Hours vs. Miles
2000 Hour Based Maintenance

3000 Hour Based Maintenance

km Equivalent

MPH Average

miles Equivalent

km/h Average

km Equivalent

MPH Average

miles Equivalent

5

10000

3

6000

5

15000

3

9000

6

12000

4

8000

6

18000

4

12000

8

16000

5

1000

8

24000

5

15000

10

20000

6

12000

10

30000

6

18000

11

22000

7

14000

11

33000

7

21000

13

26000

8

16000

13

39000

8

24000

14

28000

9

18000

14

42000

9

27000

16

32000

10

20000

16

48000

10

30000

18

36000

11

22000

18

54000

11

33000

19

38000

12

24000

19

57000

12

36000

21

42000

13

26000

21

63000

13

39000

23

46000

14

28000

23

69000

14

42000

24

48000

15

30000

24

72000

15

45000

26

52000

16

32000

26

78000

16

48000

27

54000

17

34000

27

81000

17

51000

29

58000

18

36000

29

87000

18

54000

31

62000

19

38000

31

93000

19

57000

32

64000

20

40000

32

12345


SaleBestseller No. 1
TOPDON Bidirectional Scan Tool, 2026 New ArtiDiag900 Lite Automotive Diagnostic Tool for Full System, Scanner for Car with Active Test, 8 Reset, Wireless OBD2 Scanner Diagnostic Tool for All Vehicles
  • [2026 Top-Tier Hardware and Software Upgrade]: Topdon ArtiDiag900 Lite scanner has enhanced hardware and latest features, including Android 11.0, 5x faster CPU, 10000mAh battery for 12 hours of continuous operation, stable wireless diagnosis with Bluetooth 5.0, 8-inch touchscreen. Added bi-directional control, wireless diagnosis, battery testing (optional), and DTC repair guide
  • [TOPDON Bidirectional Scan Tool]: This bidirectional obd2 scanner sends commands to the vehicle's ECU for active testing, enabling users to accurately and quickly locate faulty components such as injectors, coolant pumps, windows, wipers, headlights, mirrors, etc. The bidirectional control scanner is the ideal choice for workshops/automotive repair shops as it significantly reduces mechanic's diagnostic time.
  • [Wireless Bluetooth Diagnostic Experience]: The AD900 Lite scan tool comes with a Bluetooth 5.0 VCI, supporting a wireless diagnostic range of up to 33 feet (10 meters), allowing you to diagnose without being confined to cables or tight spaces. Stable and fast wireless diagnosis provides a comfortable repair environment. It also offers VCI cables to increase connectivity options.
  • [DTC Repair Guide Function]: Easily diagnose issues with your vehicle and receive guidance on repairs with the topdon scan tool's fault code definitions for all systems,maximize your diagnostic capabilities. This function is compatible with ChryslereBay logo/DodgeeBay logo/JeepeBay logo/FiateBay logo 2010-2014 and expanding with continual updates,the AritDiag 900 Lite car diagnostic scanner is the must-have tool for any technician or DIY enthusiast.
  • [OE-Level Full System Diagnostics]:AritDiag900 Lite full system diagnostic scanner can scan ALL available modules(Engine, Transmission, Airbag, ABS, ESP, TPMS, Gateway, Steering, Radio, Air conditioning, ect.) to✔read ECU info, ✔read/clear codes, ✔view live data stream, ✔retrieves freeze-frame, ✔perform active tests, and more. With just a simple click, it provides you with accurate and in-depth diagnostics.
SaleBestseller No. 2
TOPDON ONE Bidirectional Scan Tool, 10.1" OBD2 Scanner with J2534 Pass-Thru and ECU Coding, Over 50 Resets, Topology Mapping Car Diagnostic Tool for All Vehicles
  • Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
  • J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
  • OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
  • Topfix AI Assistant: Covers 5 million plus fault codes and delivers instant causes, symptoms, and repair guidance with professional wiring diagrams for each code.Slashes diagnostic time, boosts first-time fix accuracy, and increases shop revenue
  • 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary.
SaleBestseller No. 3
TOPDON TopScan Lite OBD2 Scanner Bluetooth, Bi-Directional Scanner Wireless All System Diagnostic Tool for iOS & Android, 8+ Hot Reset, Repair Guides, Check Engine Car Code Reader, Performance Test
  • Bi-Directional Control, Quickly Locate Problems: Turn your phone into a professional diagnostic tool. You can send commands from your phone to the ECU to test injectors, cooling fans, headlights, A/C clutch, windows, wipers, and more. See which one doesn't respond. Helps you quickly locate the problem and save time. No need to tear things apart, avoid blind disassembly.
  • Full System Diagnostics, No Fault Hides: Unlike basic diagnostic tools that only cover 4 systems, TopScan can scan all systems. Read and clear trouble codes, view live data streams, and generate a complete vehicle health report – all issues are clear at a glance. Covers 10,000+ vehicle models and is compatible with 99.99% of vehicles.
  • Flexible Subscription, Choose Advanced Features as Needed: TopScan Lite provides free-for-life access to core diagnostics, including full system scan, code reading, performance tests, and repair information. After purchase, advanced features (bi-directional control, service operations, live data, code clearing, and AI functions) are free-for-the-first-year. After the first year, if you want to use advanced features, you need to subscribe on a monthly, quarterly, or yearly basis. As new models and reset functions are updated, the tool will also be continuously upgraded.
  • AI Assistant - TopFix: Think of TopFix as your personal AI mechanic. It leverages a repair database and OEM data to deliver clear, step-by-step repair solutions. Features include AI Q&A, one-click translation, and a full repair log, making your diagnostic process simpler and more efficient.
  • 8+ Hot Resets, Keep Your Car in Top Shape: One-tap resets for oil, throttle, EPB, steering angle, DPF, ABS, BMS, and airbag. It enables car owners to easily perform essential maintenance, ensuring the vehicle stays in optimal condition and extends its service life.

This product presentation was made with AAWP plugin.


Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...