Loading...

NHTSA ID Number: 10187337

Manufacturer Communication Number: 10-TR-99 Rev W

TSB/Document Date: 2021-02-22


Summary

Service letter related to transmission fluid and filter change recommendations


If the PDF is very large, it may not load in the preview below.

Download PDF [1.17 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
Red Line 42804 Full Synthetic Gear Oil, V-Twin Transmission Oil with Shockproof - 1 Quart
  • CUTTING EDGE TECHNOLOGY - Shockproof technology designed to...
  • QUIET SMOOTH SHIFTING - V-Twin Transmission oil dampens...
  • IMPROVES PERFORMANCE - Transmission fluid that dramatically...
  • POPULAR POWESPORTS OIL FOR - UTVs & Side by Sides, ATVs...
  • WHY RED LINE - Established in 1979, Red Line Products...
SaleBestseller No. 2
Red Line 50304 MT-90 75W-90 GL-4 Manual Transmission and Transaxle Lubricant (MTL)- 1 Quart
  • HIGH PERFORMANCE - gear protection and longer synchro life...
  • QUICKER SHIFTS - perfect synchronizer coefficient of...
  • REQUIREMENTS - gear oil viscosity of 75W; 80W; SAE 40 10W...
  • POPULAR GEAR OIL FOR - GL-1, GL-3 and GL-4 applications, as...
  • WHY RED LINE - Established in 1979, Red Line Products...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: 10-TR-99 Rev W

Replacement Service Bulletin Number:

MFR Communication Date: 2021-01-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Revisions to this document are noted
by a stripe in the left-hand margin

SUBJECT:

SIL 10-TR-99, Rev. W
January 19, 2021
Page 1 of 24

Transmission Fluid/Filter Change Recommendations

MODELS AFFECTED:

Allison Commercial On-Highway Products, AT 500 Series, MT 600 Series, HT 700 Series,
1000 and 2000 SeriesTransmissions, 3000 SeriesTM Transmissions (includes B300/400
and T200/300), 4000 SeriesTM Transmissions (includes B500 and T400/500), TC10®,
H 40/50 EPTM Products

Introduction:
Optimum performance and reliability of heavy-duty automatic transmissions can be noticeably influenced by
the type of fluid and filter(s) used and the frequency with which those fluid and filter(s) are changed. Allison
Transmission has designed extensive programs including specifications and tests to verify the quality of fluids and
consequently have specific fluid and filter change recommendations. Due to field studies, changes in emission
requirements, vehicle design, and operating environments, Allison Transmission has realigned recommended
fluid and filter change intervals. Heavy-duty Automatic Transmission change intervals have been revised to
more closely match today’s operating environments.

Model Year 2009 and 2010 Prognostics:
Prognostics that monitor and maximize fluid and filter life were offered in Model Year 2009 for 1000/2000/3000/4000
Series Transmissions. 3000/4000 Series Transmissions began using Prognostics with serial numbers 6510822005
(3000), 6520099957 (3000), 6610257671 (4000), 6620007438 (4000). 1000/2000 Series Transmission Prognostics
were first available in July of 2008 (MY2009). MY2009 Allison Prognostics must only be used with Allison
Approved TES 668TM and TES 295® fluids. January 2010 Allison Prognostics are compatible with TES 668TM,
TES 295® and TES 389® approved fluids in 3000/4000 Series Transmissions starting with TCM calibration CIN 4C
or later (4C-xxxxx-yyy-z) and all January 2010 1000/2000 Series Transmissions.
All 3000/4000 Series Transmissions utilizing Prognostics require the use of Genuine Allison High-Capacity filters.
All 1000/2000 Series Transmissions utilizing Prognostics require the use of Genuine Allison Control Main Spin-On
filter, P/N 29539579. 1000/2000/3000/4000 Series Transmissions may or may not have this feature "enabled" or
turned ON. This option requires that the OEM provide the wiring necessary and the feature enabled in the TCM.
Refer to the appropriate Operator’s Manual for the methods of identifying if Prognostics is enabled.
Refer to Table 4 for Filter/Fluid Change Intervals/Fluid Capacities by Series.

DH / SL4136EN

5344430

Copyright © 2021 Allison Transmission, Inc. All Rights Reserved.

SIL 10-TR-99, Rev. W
January 19, 2021
Page 2 of 24

Fluids and Specifications:
Fluid types are defined by applicable performance specification. The following transmission fluid types are
approved for use in Allison Commercial On-Highway transmission products.
Fluid Type
TES 668TM and TES 295® Fluids
• See www.allisontransmission.com for a list of Allison
Approved TES 668TM and TES 295® fluids

Recommended (Intended) Usage
• General or severe duty
• Extended change interval (2) (required)
• Extended Transmission Coverage (ETC) policy
(required)
• Prognostics (required) MY2009

TM

TES 468

Fluids

• General duty

• See www.allisontransmission.com for a list of Allison
Approved TES 468TM fluids

• Extended Transmission Coverage (ETC) policy
(required)
• TES 468TM fluids are only used for H 40/50 EPTM
Products

TES 389® Fluids

• General or severe duty
®

• Schedule One TES 389 *

• Standard change interval (2)

• Military specification fluids (for use in Military Vehicles
Only) (1)

• Prognostics MY2010 (3)

• See www.allisontransmission.com for a list of Allison
Approved TES 389® fluids
(1) Military specification fluids are approved for use in Military Applications in 3000, 4000, AT, MT, and HT Series products
only, and are strictly prohibited from use in 1000 and 2000 Series transmission products.
(2) Fluid and filter change intervals are based on transmission model, vocation (duty cycle), and fluid type (see attached
charts). NOTE: Fluid drain intervals are based on 100 percent fill with Allison approved fluids. Fluid change intervals may be
adjusted based on fluid analysis and fleet data. Refer to Service Information Letter (SIL) 17-TR-96 for details.
(3) Prognostics are available with Allison Approved TES 668TM, TES 295® and TES 389® fluids only.

Local conditions, severity of operation or duty cycle may require more or less frequent fluid change
intervals that differ from the published recommended fluid change intervals of Allison Transmission.
Allison Transmission recommends that customers use fluid analysis as the primary method for
determining fluid change intervals. In the absence of a fluid analysis program the fluid change intervals
listed in the charts must be used.
For information concerning models not listed in this publication, please call the Allison Technical
Assistance Center at 1-800-252-5283.
Refer to the latest revision of Allison publication number GN2055EN, “Technicians’ Guide to Automatic
Transmission Fluid”, and SIL 17-TR-96 for additional information on oil analysis and general knowledge about
transmission fluids.

Non-approved Fluids
DEXRON®-III and DEXRON®-VI fluids are no longer approved for use in Commercial On-Highway transmission
products and have been removed from all Allison Approved TES 389® fluids lists. TES 228® (C4 type) fluids are
no longer approved for use in Commercial On-Highway transmission products and have been removed from
the Allison Approved TES 389® fluids list.
Copyright © 2021 Allison Transmission, Inc. All Rights Reserved.

SIL 10-TR-99, Rev. W
January 19, 2021
Page 3 of 24

Allison Fluid and Filters for Extended Transmission Coverage (ETC)
Specified fluids and genuine Allison filters must be used to qualify for Extended Transmission Coverage. This
coverage is forfeited when non-approved fluids and non-genuine filters are used.

Transmission Fluid Mixture Guidelines
Transmissions with a mixture of TES 668TM or TES 295® fluid and Allison Approved TES 389® fluids must follow
fluid/filter change recommendations for Allison Approved TES 389®. Upon the second oil change, if the customer
reinstalls TES 668TM or TES 295®, the fluid/filter change recommendations outlined in 100 percent TES 668TM or
TES 295® approved fluids must be followed. H 40/50 EPTM Products require OEM factory TES 468TM fluids.

Fluid Exchange Machines:
Fluid exchanging machines are not recommended or recognized due to variation and inconsistencies that may not
guarantee removal of 100 percent of the used fluid.

3000/4000 Series and H 40/50 EPTM Filters:
New Genuine Allison High Capacity filters were released into production beginning with:
6510670912 (3000)

6610205144 (4000)

7110001551 (H 40/50 EPTM)

6520067342 (3000)

6620002521 (4000)

High-Capacity Filters:
Genuine Allison 3000/4000 Series and H 40/50 EPTM high-capacity filters were released into production beginning
July 2006. High-capacity filters allow extended filter change intervals when used with Allison Approved TES 668TM,
TES 295® or TES 468TM fluid. High-capacity service filters can be identified by P/N 29558294 or P/N 29558295
stamped into the filter end cap. Previous Allison 3000/4000 Series and H 40/50 EPTM filters can be identified by
P/N 29538231 or P/N 29538232 stamped into the filter end cap.
Table 1. Filter Kits
Series

High-Capacity Filter Kit

3000/4000
TM

H 40/50 EP

29558328 (2 inch)
29558329 (4 inch)
29545785

NOTE: Extended 3000/4000 Series transmissions Allison Approved TES 668TM or TES 295® fluid and
filter change intervals are only allowed with Genuine Allison high-capacity filters. Filters must be changed
at or before recommended intervals.

Copyright © 2021 Allison Transmission, Inc. All Rights Reserved.

SIL 10-TR-99, Rev. W
January 19, 2021
Page 4 of 24

Initial Transmission Filter Change Schedule (Production/ReTran®)
*3000 and 4000 SeriesTransmissions — Main Filter 5000 miles (8000 km)/200 hours
*3000 and 4000 Series Transmission ReTran® — Main Filter 5000 miles (8000 km)/200 hours
H 40/50 EPTM Products Spin-On Control Main Filter 5000 miles (8000 km)/200 hours
AT Auxiliary Filter 5000 miles (8000 km)/200 hours
MT Auxiliary Filter 5000 miles (8000 km)/200 hours
*Not required beginning with S/N 6510670912, S/N 6610205144, S/N 6520067342, S/N 6620002521, and
S/N 9320005689, S/N 9370006284, S/N 9420006679, S/N 9470005459

1000, 2000, 3000, 4000 Series Hours vs. Miles Chart
Table 2 (2000/3000 Hour Based Maintenance) and Table 3 (4000/6000 Hour Based Maintenance) list the
equivalent mileage based on the Allison recommended change intervals for Allison Approved TES 668TM or TES
295® approved fluids. For example, vocations or vehicles that operate with a high density shift cycle typically reach
the 6000/3000 hour change limit before the recommended mileage limit.
An example could be a transit bus equipped with a B500R that operates an average of 7 mph (11 km/h).
Recommended fluid/filter change interval for a B500R equipped with 2 inch control module in a transit vocation
using a TES 668TM or TES 295® fluid is 150,000 miles/240 000 km/6000 hours or 48 months whichever occurs first.
Using Table 3 Hours vs. Miles, a vehicle operating at 7 mph (11 km/h) will travel approximately 42,000 miles (66
000 km) in 6000 hours. If an odometer is used to determine when to change the transmission fluid and filters, this
specific vehicle would change the fluid every 42,000 miles (66 000 km) and filters every 21,000 miles (33 000 km).
Estimating average mph can be approximated by dividing total distance traveled in a typical day by the hours
elapsed during that total distance. An example would be a vehicle that operates on average 96 miles (155 km) a
day over an 8 hour period would average 12 mph (19 km/h).

Copyright © 2021 Allison Transmission, Inc. All Rights Reserved.

Table 2. 2000 and 3000 Hour Based Maintenance — Hours vs. Miles
2000 Hour Based Maintenance

3000 Hour Based Maintenance

km Equivalent

MPH Average

miles Equivalent

km/h Average

km Equivalent

MPH Average

miles Equivalent

5

10000

3

6000

5

15000

3

9000

6

12000

4

8000

6

18000

4

12000

8

16000

5

1000

8

24000

5

15000

10

20000

6

12000

10

30000

6

18000

11

22000

7

14000

11

33000

7

21000

13

26000

8

16000

13

39000

8

24000

14

28000

9

18000

14

42000

9

27000

16

32000

10

20000

16

48000

10

30000

18

36000

11

22000

18

54000

11

33000

19

38000

12

24000

19

57000

12

36000

21

42000

13

26000

21

63000

13

39000

23

46000

14

28000

23

69000

14

42000

24

48000

15

30000

24

72000

15

45000

26

52000

16

32000

26

78000

16

48000

27

54000

17

34000

27

81000

17

51000

29

58000

18

36000

29

87000

18

54000

31

62000

19

38000

31

93000

19

57000

32

64000

20

40000

32

12345


Bestseller No. 1
KINGBOLEN Ediag Elite OBD2 Scanner Bluetooth, Bidirectional Test Scanner All System Diagnostic Tool for iOS & Android, 15+ Hot Reset, CANFD Protocol, FCA AutoAuth, No Subscriptions Lifetime Update
  • OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bidirectional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
  • Bidirectional Test for Quickly Locating Problems: The Bidirectional Scan tool allows you to send commands directly from your smartphone to your vehicle for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping DIY users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
  • 15+ Maintenance Resets: The current version introduces 15+ popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us check compatibility.
  • Wide Compatibility CANFD & FCAeBay logo Autoauth: Compatible with GM, FordeBay logo, ToyotaeBay logo, ChryslereBay logo, HondaeBay logo, MazdaeBay logo, NissaneBay logo, MitsubishieBay logo, HyundaieBay logo, KIAeBay logo with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCAeBay logo cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us to confirm compatibility before purchase.
  • Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent Auto VIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time data. Data logging/reporting is available for playback and further analysis
SaleBestseller No. 2
KINGBOLEN K7 Bidirectional Scan Tool 2026 OBD2 Scanner Bluetooth with Lifetime Updates, No Annual Fees, 31+ Resets, Component Matching, All System Diagnostic, CAN FD, FCA AutoAuth, Crankshaft Relearn
  • No Annual Fees & 2026 Upgraded CAN FD: Why pay $199/year or more for updates? The 2026 newest Kingbolen K7 obd2 scanner features have been upgraded to Lifetime Updates without subscription fees, saving you significant costs in the long run. K7 scan tool also adds the CAN FD protocol for the latest GM models (2019+), enabling faster data transfer, reducing the risk of undetected errors
  • 2026 Newest Top-tier Car Scanner: Kingbolen K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Test, ECU Online/Offline Code, 31+ Resets, PMI for FordeBay logo, LincolneBay logo, MazdaeBay logo, Global version for 100+ brand vehicles and 17 languages, no area limit, FCAeBay logo AutoAuth
  • OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with Auto Vin can do one-click to scan ECUs on most of vehicles, like pcm, ecm, eps, bcm, tpms, sas, a/c system... to read/clear code, view live data, freeze frame, read ecu info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
  • Bidirectional Test/Active Test & ECU Code: Stop guessing and start fixing. Bidirectional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to save money and time on car repairs when performing complex maintenance and repair
  • 31 Reset Functions: Avoid expensive dealership visits for simple services. Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional diagnostic scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Code, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. Note: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
SaleBestseller No. 3
KINGBOLEN OBD2 Scanner S608, 2026 Bidirectional Scan Tool for ABS/SRS/Transmission/Engine, 9 Resets Oil Brake DPF Bleed Gear Injector Throttle BMS SAS, CAN FD & FCA/Renault SGW, Lifetime Free Update
  • WHY S608 STANDS OUT:2026 Kingbolen S608 is the only scanner <200 bucks that offers powerful active tests on Engine, ABS, SRS, and Transmission systems. Offers 9 resets,Covers 110+ global brands with a 6.2'' larger touchscreen
  • KINGBOLEN'S NEW BIDIRECTIONAL SCAN TOOL: As the 2026 upgraded version of S600, our Newest S608 obd2 scanner has the powerful Bi-directional Control on Engine, ABS, SRS, and Transmission systems. It can send commands to the ECUs of actuators for functional tests and work status checks, such as ABS, fuel injectors, adjusting throttle, coolant pumps, EVAP test, fuel trim reset, etc. No more Guesswork. Quickly identify problem components without teardown, get fuss-free results in seconds.
  • 【9 HOT RESET SERVICES CAR SCANNER】Tired of costly mechanic trips for common resets? The Kingbolen S608 obd2 scanner lets you do it yourself, even for beginners—quickly and effortlessly! It offers 9 hot reset functions: Oil/EPB Reset, ABS Bleeding, SAS Calibration, DPF Regeneration, Injector Coding, BMS Matching, Throttle Adaptation, Gear Learning. Stop paying mechanics for 5-minute jobs. Save hundreds per year! 🚗*Function vary from vehicle models. reach us to check compatibility firstly!
  • 【4 SYSTEM DIAGNOSTIC TOOL + FULL OBDII FUNCTIONS】Kingbolen S608 is an OBDII scanner and 4 systems diagnostic tool made for home mechanics, DIYers, and professionals. You can access Engine, ABS, SRS, Transmission fault codes, track live data in graphs, and onboard DTC library lookup to find the right troubleshooting procedure, and diagnose with full 10 OBD2 test modes to fix most of emission issues. Give your aging cars routine maintenance to avoid costly repairs, a breakdown, or even a crash.
  • 【NEW CAN FD, FCAeBay logo/RENAULT SGW, 140+ BRANDS】Kingbolen S608 scanner for car supports 140+ vehicle brands, 100,000+ models, 28 languages and can be used worldwide. S608 stays up-to-date with modern vehicles, allows secure access to 2017+ FCAeBay logo cars and 2015+ Renault cars (📢*Need to purchase an AutoAuth/Renault account by yourself), and supports the latest CAN-FD protocol for 2019+ GM/ChryslereBay logo, enabling 2X faster data transfer and more precise diagnostics. 🚗*Check compatibility before purchase.

This product presentation was made with AAWP plugin.


Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...