NHTSA ID Number: 10185329
Manufacturer Communication Number: JTB00567NAS4
TSB/Document Date: 2021-01-08
Summary
Creak Noise From Front Bulkhead
12/16/2020
JTB00567NAS4
TECHNICAL BULLETIN
16 DEC 2020
© Jaguar
Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Jaguar service facility to determine
whether this bulletin applies to a specific vehicle.
INFORMATION
This reissue replaces all previous versions. Please destroy all previous versions.
This bulletin supersedes TSB JTB00567NAS3/2019 dated 11 FEB 2019, which should either
be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the page).
Only refer to the electronic version of this Technical Bulletin in TOPIx.
Changes are highlighted in blue
SECTION:
501-02
SUBJECT/CONCERN:
Creak Noise From Front Bulkhead
AFFECTED VEHICLE RANGE:
MODEL:
F-PACE (X761)
MODEL YEAR:
2017-2018
VIN:
045068-099996
ASSEMBLY PLANT:
Solihull
1/15
12/16/2020
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
F-PACE (X761)
2017
488002-499998
Solihull
F-PACE (X761)
2017-2018
880002-899997
Solihull
F-PACE (X761)
2018
240000-299999
Solihull
F-PACE (X761)
2018-2019
201651-399999
Solihull
F-PACE (X761)
2019-2020
600000-623709
Solihull
XE (X760)
2017
921222-979442
Solihull
XE (X760)
2017-2018
P00001-P39840
Castle Bromwich
XF (X260)
2016-2018
Y00461-Y70559
Castle Bromwich
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A creak noise may be evident from the front bulkhead.
CAUSE:
A difference within the structural tolerances of the body panels in the front bulkhead.
ACTION:
Follow the instructions below.
PARTS:
NOTE:
* - An allowance of $2.60 USD [or local equivalent] has been provided to cover the
cost of the Hard foam and zinc rich primer. Claim using Sundry Code ‘ZZZ001’.
PART NUMBER
DESCRIPTION
QUANTITY
2/15
12/16/2020
PART NUMBER
DESCRIPTION
QUANTITY
*ZZZ001
Hard foam; zinc rich primer
$2.60
C2C36026
Breakstem fastener
2
C2C22613
Breakstem fastener
1
*ZZZ001
7mm drill bit
$5.20
WARRANTY:
NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION
Left Hand Drive (LHD) vehicles - Front bulkhead Modification
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
76.96.52
0.8
FJ
T4A1726
NOTE:
Normal Warranty procedures apply.
SERVICE INFORMATION:
3/15
12/16/2020
1.
The video illustrates the separation of the front bulkhead panels.
WORKSHOP PROCEDURE:
WARNING:
Do NOT remove any existing self-piercing rivets.
NOTES:
This procedure contains some variation in the illustrations depending on the
vehicle specification, but the essential information is always correct.
This procedure contains illustrations showing certain components removed to
provide extra clarity.
1.
Remove the front left seat (see TOPIx Workshop Manual section 501-10: Seating Removal and Installation - Front Row Seat).
4/15
12/16/2020
2.
NOTE:
The treadplate may also be know as the scuff plate trim panel.
Remove the front left treadplate (see TOPIx Workshop Manual section 501-05:
Interior Tim and Ornamentation - Removal and Installation - Front Scuff Plate Trim
Panel).
3.
Remove the accelerator pedal (see TOPIx Workshop Manual section 310-02:
Acceleration Control - Accelerator Pedal).
4.
Remove the accelerator pedal mounting bracket.
Torque: 9 Nm
5/15
12/16/2020
5.
NOTE:
Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.
Remove the front left floor carpet.
1. Gently lift the left B-pillar lower trim (1).
2. Position the carpet under the left B-pillar lower trim (2).
3. Remove the front left floor carpet (3).
6/15
12/16/2020
6.
NOTE:
Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.
Remove the front left floor Noise, Vibration and Harshness (NVH) material.
1. Gently lift the floor duct (1).
2. Remove the floor NVH material (2).
7/15
12/16/2020
7.
NOTE:
Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.
The illustration shows the order of the body panels.
8/15
12/16/2020
8.
CAUTION:
Do not damage the steering column seal when separating the body panels.
NOTE:
Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.
Insert a suitable tool between panels (1) and (2) as identified in Step 7 to separate
the body panels.
9/15
12/16/2020
9.
NOTE:
*Land Rover part number LR056022 may be used as a suitable hard
foam/rubber pad.
Locally source a suitable piece of hard foam/rubber pad with the illustrated
dimensions.
10/15
12/16/2020
10.
NOTES:
Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.
Insert the foam pad as far into the gap between the body panels as
possible.
(1) shows the contact area of the body panels. In this area the body panels
must be insulated from each other.
*Land Rover part number LR056022 may be used as a suitable hard
foam/rubber pad.
Install the foam pad/rubber pad into the gap between the body panels.
11/15
12/16/2020
11.
NOTE:
Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.
Cut and discard the excess hard foam showing from the body panels.
12/15
12/16/2020
12.
NOTE:
Left-hand Drive (LHD) shown.
Locate the panel.
13/15
12/16/2020
13.
CAUTIONS:
A locally sourced zinc-rich primer must be applied to any bare metal
surfaces.
A new drill must be used for each vehicle repaired. Failure to do this may
lead to galvanic corrosion on the vehicle body.
NOTE:
Left-hand Drive (LHD) shown.
Drill 2 (two) 7mm-diameter holes in the bulkhead panel as shown.
14/15
12/16/2020
14.
CAUTIONS:
A locally sourced zinc-rich primer must be applied to any bare metal
surfaces.
The breakstem fasteners must be fully inserted through all the panels
before installation.
Only install 2 breakstem fasteners.
NOTE:
Left-hand Drive (LHD) shown.
Install 2 breakstem fasteners as follows:
1 x C2C36026 must be installed in position (1).
1 x C2C22613 must be installed in position (2).
15.
Reverse Steps 1-6.
15/15
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TSB/Document ID: JTB00567NAS4
Replacement Service Bulletin Number:
MFR Communication Date: 2020-12-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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