NHTSA ID Number: 10183900
Manufacturer Communication Number: Infiniti
General
TSB/Document Date: 2020-12-08
Summary
INFINITI Owner Letter
Infiniti cares about your safety!
Your vehicle has a
defective airbag that
is putting lives at risk.
ACT NOW! Call 833-715-1608
or contact your dealer to
schedule your FREE recall repair.
Your Airbag Is Dangerous. It Must Be Repaired.
Dear [personalized greeting],
Your [Model Year] [Model] has a defective airbag that is under an URGENT SAFETY RECALL. It could explode
and shoot sharp metal fragments at you and your passengers, causing serious injury or death.
Your free recall repair must be completed as soon as possible!
We’ve sent many mailers and emails and attempted many phone calls concerning this vehicle and this urgent
safety issue. We urge you to take advantage of these options to make it easier for you to have this recall repair
completed now:
FREE alternate transportation
FREE tow to and from the nearest Infiniti dealership
Other convenience services maybe offered by your local dealer
Call us today at 833-715-1608 (Mon-Fri 11-9 p.m EST
and Sat 9-6 p.m EST.) or scan the QR code to get your
FREE recall repair scheduled
*If you no longer own this vehicle, please call and let us know so the current owner may be contacted.
Sincerely,
Infiniti Recall Resolution Team
I-1120-R1-01
Infiniti se preocupa por tu seguridad!
Su vehículo tiene una
bolsa de aire defectuosa
que está poniendo
vidas en peligro.
ACTÚA AHORA! Llama al 833-715-0981
oh contacta al distribudor Infiniti para
agendar una cita GRATÚITA.
La bolsa de aire es peligrosa. Tiene que ser reparada.
Querida, (o)
Su [modelo,ano,] tiene una bolsa de aire que está defectuosa y está bajo un URGENTE RETIRO DE
SEGURIDAD. Puede explotar y disparar fragmentos de metal a ti y a tus pasageros, causando lesiones
graves oh asta la muerte.
Su reparo gratuíto debe ser reparado lo mas antes posible!
Hemos enviado cartas por correo, y correos electronicos y hemos intendado muchas llamadas por teléfono
relativo a este vehiculo y a este problema urgente de seguridad. Te sugerimos tomes ventaja a estas opciones
para aser el proceso más fácil para reparar el retiro de seguridad completado ahora:
GRATIS transportación alternativa
GRATIS remolcar hacia y desde su distribudor Infiniti
Otros servicios convenientes pueden ser ofrecidas por su
distribudor local
Llámanos ahora al 833-715-0981 (Lunes-Viernes 11-9 p.m EST
y Sabados 9-6 p.m EST) oh escanea el codigo QR para obtener
tu GRATÚITO reparo agendado.
*Si usted ya no es dueño de este vehículo, por favor de llamarnos y dejarnos saver para poder contactar al
nuevo dueno.
Sinceramente,
Equipo de resolución del retiro de seguridad de Infiniti
I-1120-R1-01
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TSB/Document ID: Infiniti General
Replacement Service Bulletin Number:
MFR Communication Date: 2020-11-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: AIR BAGS
MFR Component System:
MFR Component Subsystem:
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