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NHTSA ID Number: 10183821

Manufacturer Communication Number: PA-2014-010

TSB/Document Date: 2020-12-07


Summary

Shell Rotella


Shell Rotella

Supplier:

Supplier Information

For over 40 years, Shell Rotella® heavy duty engine oils have delivered unrivaled protection and performance. From wear, deposits and
emissions protection of Shell Rotella® T Triple Protection®, or the improved fuel economy of Shell Rotella® T5 Synthetic Blend Technology,
to the excellent high/low temperature protection of Shell Rotella® T6 Full Synthetic, there is a Shell Rotella® motor oil engineered to handle
your needs. Also offering products such as Antifreeze / coolants, Shell Spirax Transmission Fluid, Shell Gadus Greases, Shell Tellus
Hydraulic Fluids, Shell Turbo Turbine Oil & more.
Hino Parts Support Phone: 866-372-4466
Hino Parts Support Email: [email protected]
Hino Parts Support Fax: 662-342-3939

Customer Service &
Technical Support

Shell Phone:1-800-332-6457 Technical Questions 800-237-8645, option 3
Shell Email:: [email protected]; [email protected]
Shell Website: http://www.shell.com/rotella.html
Shell Fax: 877-536-7859 (inquiries) | 877-536-7714 (orders)

Order Procedures:

Stock Orders

Emergency Orders

Minimum Order Quantity

All orders are to be placed through the Hino Dealer Connect System (DCS). For special orders or for customer support contact supplier
directly via phone number.

Enter orders in DCS Screen DC202 under Sales Type “S”. All direct ship (DS Orders) items will be shipped from a local supplier PDC.

Emergency orders (EM) may be entered into DCS screen DC202 as a Sales Type “E” or "V". All emergency orders will be processed with a
“rush” order. Additional freight and Handling fees will be identified on the Hino invoice.

There is a 55 Gallon Package requirement and a 165 Gallon Bulk minimum order requirement on emergency or stock orders.

Freight Policy:

Orders not meeting the above MOQ will not be accepted by Shell. Shipments within the Continental United States are Free Freight for all
orders over the above mentioned MOQ. All orders will be shipped via the most efficient method.

Free Freight Policy:

All stock orders meeting the above MOQ will include prepaid free freight to the dealership.

Order Fulfillment Policy:

The standard order processing time is 2 business days from date of order placement. Delivery is 7 business days or less after order is
processed. Trailer Load / Bulk is typically 7-11 days.

FAQ

How many jugs of oil come on a pallet? 75 cases per pallet, 3 gallon jugs per case.
How much coolant is in a trailer Load? Half TL is 10 Pallets, Full TL is 20 Pallets (1 pallet = 4 drums or 42 5 gal pails or 36 Cases (6 gallons
per case)). How many qts are on a full pallet? 1008 qts (12 qts per case, 84 cases per pallet)
How many 5 gal
pails / pallet? 42

Part Number Pricing:

Pricing will be available on-line in the Hino DCS system. In addition, the prices will be forwarded to your service bureaus within two weeks of
each pricing update.

Format:

Standard Part numbers are directly carried over with a prefix of "SO-".

Mega Fleet:

All-Makes parts are not included in the Hino Mega Fleet pricing file but should be sold to Mega Fleet customers and filed as Miscellaneous
Items in Corcentric when submitting for reimbursement.

Warranty:

Please view supplier warranty documents as warranty varies based on item. Contact supplier directly.

Returns:

Contact supplier directly to obtain a Return Goods Authorization. There are no returns on Bulk Products.

Shipping Inspection and
Damaged Product:

All merchandise should be inspected upon arrival and carrier damage claims should be filed with the carrier immediately. We are not
responsible for, nor are we in a position to make a claim after the freight carrier accepts the shipment from us. For excess stock returns,
contact the supplier directly.

Supplier Cross Reference
Web Site:

www.shell.com/rotella

Conclusion:

You need to know your oil will protect your engine under all conditions. No matter how hot, cold, steep, dusty, muddy or extended operations.
Demand protection, demand Shell Rotella.

PA-2014-010
05-28-14 05.23.PM

SHELL OIL COOLANTS | Hino Trucks | BULK Purchase Pricing | Order Must Be Received By November 30, 2016
CPA Sale Gal Price

CPA Sale Gal Price

Half-Trailer Load

Trailer Load

Shellzone_6*1ugl

$6.24

$5.76

Shellzone_1*55ugl

$5.67

$5.19

SO-9406706021

Shellzone AF/C 50/50_6*1ugl

$4.71

$4.25

550022525

SO-550022525

Shellzone AF/C 50/50_1*55ugl

$4.14

$3.69

6/1 Gal Case

550027616

SO-550027616

Full Form AF SCA_6*1ugl

$6.78

$6.29

55 Gal Drum

550027618

SO-550027618

Full Form AF SCA_1*55ugl_A011

$6.46

$5.97

50-50

6/1 Gal Case

550027617

SO-550027617

Full Form SCA 50-50_6*1ugl

$5.23

$4.76

Purple
Red

50-50
Concentrate

55 Gal Drum
6/1 Gal Case

550027619

Full Form SCA 50-50_1*55ugl

$4.90

$4.44

9404106021

SO-550027619
SO-9404106021

Rotella ELC Concentr_6*1ugl

$9.03

$8.49

Rotella ELC

Red

Concentrate

55 Gal Drum

550022521

SO-550022521

Rotella ELC Concentr_1*55ugl

$8.60

$8.07

Rotella ELC

Red

50-50

6/1 Gal Case

9404206021

SO-9404206021

Rotella ELC Pre-dilu_6*1ugl

$7.03

$6.53

Rotella ELC

Red

50-50

55 Gal Drum

550022522

SO-550022522

Rotella ELC Pre-dilu_1*55ugl

$6.60

$6.11

Rotella ELC NF

Red

Concentrate

6/1 Gal Case

550041812

SO-550041812

Rotella ELC NF Conc_6*1ugl_A0II

$9.19

$8.65

Rotella ELC NF

Red

Concentrate

55 Gal Drum

550041813

SO-550041813

Rotella ELC NF Conc_1*55ugl_A0II

$8.76

$8.23

Rotella ELC NF

Red

50-50

6/1 Gal Case

550041810

SO-550041810

Rotella ELC NF 50/50_6*1ugl_A0II

$7.14

$6.64

Rotella ELC NF

Red

50-50

55 Gal Drum

550041811

SO-550041811

Rotella ELC NF 50/50_1*55ugl_A0II

$6.71

$6.21

Rotella ELC Ultra

Yellow

Concentrate

6/1 Gal Case

550024730

SO-550024730

RotellaUltraELC Conc_6*1ugl

$11.25

$10.67

Rotella ELC Ultra

Yellow

Concentrate

55 Gal Drum

550022381

SO-550022381

RotellaUltraELC Conc_1*55ugl

$10.82

$10.25

Rotella ELC Ultra

Yellow

50-50

6/1 Gal Case

550026252

SO-550026252

Rotella Ultra ELC 50_6*1ugl

$8.28

$7.76

Rotella ELC Ultra

Yellow

50-50

55 Gal Drum

550022382

SO-550022382

Rotella Ultra ELC 50_1*55ugl

$7.85

$7.34

Product

Color

Concentration

Package

Material #

Hino PN

Shellzone

Green

Concentrate

6/1 Gal Case

9401006021

SO-9401006021

Shellzone

Green

Concentrate

55 Gal Drum

9401000055

SO-9401000055

Shellzone

Green

50-50

6/1 Gal Case

9406706021

Shellzone

Green

50-50

55 Gal Drum

Rotella Fully Form

Purple

Concentrate

Rotella Fully Form

Purple

Concentrate

Rotella Fully Form

Purple

Rotella Fully Form
Rotella ELC

Description

Notes:
*Hino dealer must contact their Hino District Parts Manager to request a
CPA prior to making an order. Once the CPA is approved, dealer may make
their order(s) for the month.
*Gallon jugs are sold by the gallon price & 55 gal drums are sold by the each.
*Half TL is 10 Pallets, Full TL is 20 Pallets (1 pallet = 4 drums or 36 Cases).
*Prices are based on full or half truckloads direct from AF plant locations.
*Prices are subject to change without notice based on ethylene glycol and
freight cost movements.

Added Rewards
2.5%

NA SALES COVERAGE MAP

1630) 544-9504
1334) 524-4630
1606) 242-7347
14 23)6 19- 1694

Full Portfolio of Products that Protect

#1 SELLING HEAVY DUTY E
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GINE OIL

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Synthetic Bf end
Save up to $1,134 per truck annuallr

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Up to 2.2% reduction in iron wear'

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Shell ROTELIX
Energized ProtectionN

THE SHELL ROTELLA® HEAVY-DUTY ENGINE
ANTIFREEZE/COOLANT PRODUCT PORTFOLIO
Complete Protection for Your
Heavy-Duty Engine

Product Features and Benefits
Today's modern engin es demand effec tive heat transfer,

The Shell Rotella® family of heavy-duty motor

freeze and boil ing protection and corrosion protection

123

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TSB/Document ID: PA-2014-010

Replacement Service Bulletin Number:

MFR Communication Date: 2014-05-28

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

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