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NHTSA ID Number: 10183811

Manufacturer Communication Number: PA-2014-005

TSB/Document Date: 2020-12-07


Summary

The Gunite brand product line includes 100% made in the USA brake drums, disc wheel hubs, spoke wheels and rotors, as well as slack adjusters, for the heavy- and medium-duty trucking, off-highway and bus markets and their related aftermarkets.


Supplier:
Supplier Information

Customer Service & Technical
Support

Order Procedures:
Stock Orders

Emergency Orders

Minimum Order Quantity

Gunite
The Gunite brand product line includes 100% made in the USA brake drums, disc wheel hubs, spoke wheels and rotors, as well as
slack adjusters, for the heavy- and medium-duty trucking, off-highway and bus markets and their related aftermarkets.
Hino Parts Support Phone: 866-372-4466
Hino Parts Support Email: helpdesk@hino.com
Hino Parts Support Fax: 662-342-3939
Gunite Technical Support Phone: 1-800-869-2275, Option 3
Gunite Customer Service / Ordering Phone: (519) 453‐0880 X 500 / (800) 626‐7096
Gunite Customer Service / Ordering Email: [email protected]
Gunite Website & Cross Reference: www.AccurideWES.com
Gunite Fax: (519) 453-7489
Gunite Hours: 7:00 a.m. – 3:30 p.m. Central Standard Time
All orders are to be placed through the Hino Dealer Connect System (DCS). For special orders or for customer support contact
Supplier directly via phone number.
Enter orders in DCS Screen DC202 under Sales Type “S”. All direct ship (DS Orders) items will be shipped from a local Supplier
PDC.
May be entered into DCS screen DC202 as a Sales Type “E” or "V". Orders will be processed with a “rush” order. Freight and
Handling fees will be identified on the Hino invoice. A customer service rep. will acknowledge the order, and subject to the
availability of inventory, Accuride will ship the order the same day. Orders received after 11:00 A.M. CST will be shipped the
following business day. All orders placed will receive an expedited shipping charge of $100.00 invoice, which will appear as a
separate line item charge. Orders must be limited to no more than six (6) pieces, except for service hardware. An additional charge
of $80 will be assessed if the ship to location is different than Accuride customer ship to location.
MOQ's vary based on part number, see part number in DCS.

Freight / Free Freight Policy:

Orders over $9400 will ship free freight (covered by Accuride / Gunite) to the dealership. NOTE: Slack Adjusters qtys do not apply
towards the $9400 as they are stocked at the Hino PDC.
Freight is pre-paid and added to the invoice on any order under $9400.
Can mix and match pallets of wheels and drums to qualify the order for prepaid freight.

Slack Adjuster Policy:

Slack adjusters are stocked at the Hino PDC. NO minimum order quantities and free freight applies. NOTE: Slack Adjuster
quantites do not apply towards the $8250 for free freight on mix & match of drums & wheels.

Order Fulfillment Policy:

The standard order processing time is 5-7 business days from date of order placement.

Part Number Pricing:

Pricing will be available on-line in the Hino DCS system. In addition, the prices will be forwarded to your service bureaus within two
weeks of each pricing update.

Part # Format:

Standard Part numbers are directly carried over with a prefix of "GN-".

Mega Fleet:

All-Makes parts are not included in the Hino Mega Fleet pricing file but should be sold to Mega Fleet customers and filed as
Miscellaneous Items in Corcentric when submitting for reimbursement.

Warranty:

Please view Supplier warranty documents as warranty varies based on item. Contact Supplier directly.

Returns:

Contact Supplier directly to obtain a Return Goods Authorization code by phone number or email address listed above. All returned
items MUST have prior approval and the Return Goods Authorization (RGA) marked on the outside of the box. RGAs have an
expiration date of sixty (60) days; after sixty (60) days the return will become null and void. All returns are subject to a 25% or
greater restocking fee. Will not authorize any returns that are not properly packaged or in the original packaging. No credit will be
issued for product that has been damaged, altered, or installed on equipment. The customer is responsible for all freight charges
on the returned merchandise. Special order items or non stock items are not returnable.

Shipping Inspection and
Damaged Product:

All merchandise should be inspected upon arrival and carriereBay logo damage claims should be filed with the carriereBay logo immediately. We are
not responsible for, nor are we in a position to make a claim after the freight carriereBay logo accepts the shipment from us. For excess stock
returns, contact the Supplier directly.

Trailer Load Discount
Programs!

Trailer Load (TL) Discount Programs - Quantities may vary depending on trailer weight maximum.
IMPORTANT: Truck load orders must be in multiples of trailer load quantities. Ex: For 3922X straight loads, orders must be for 400
or 800, or 1,200 etc. Only the TL quantity will receive a TL discount.
1) Express Programs (Most orders are shipped from Accuride manufacturing plant)
Note: Orders must consist of full pallets
384 drums prepaid freight and 5% discount (400 drums minimum on straight loads of 3922X only)
Eligible part numbers: 3922, 3922X, 3600A®, 3600A®X, 3800®X, 3721A®X, 3687X, 3710X, 3782X, 3807A, 3807AX, 3757,
3757X, 4000X, G1201X, G1213X,3807,3807X, 3753X, 3758X
2) Accuride Distribution Center Truckload Program
Gunite® Brake Drums, Hubs, Rotors, and Spoke Wheels
384 pieces prepaid freight and 3% discount
Multiple Drops Program for trailerload orders – The first drop is free, and then $35 for each subsequent drop, limit of three
drops. All drop shipments must be within a 200 mile radius. However, all drops must be approved in advance. Please reference
Accuride literature number ACW 8.0035 for more details.

Conclusion:

The Gunite product search includes numerical, interchange/cross-reference, dimensional, application, and conversion features to
make it easy to find the exact Gunite wheel end product you need. "The Best Wheel End Components in the Industry – All in One
Place."

PA-2014-005
08.03.15

Accuride Sales Territories – U.S.
M. Short
(612) 805-9300

Great Lakes Region
J. Orr
(248) 921-9773

C. Johnson
(812) 205-5928

T. Rone
(270) 871-9754
AK

ME

WA

MT

ND
MN

OR

SD

ID

VT
WI

PA

IA

IL

NV

D. Colthorp
(812) 204-2867
J. Gorman
(760) 213-5282
C. Dietrich
(270) 871-9752
F. Payne
(815) 546-4923

UT

CO

KS

CA

AZ

MO
OK

NM

IN

TX

OH
VA
NC

TN
SC

AR
AL

GA

LA

Mexico
Oscar Rodriguez
01152181-8253-7288

Confidential. Do Not Distribute.

MA
RI
CT

NYC
NJ
DE

WV
KY

MS

NH

NY

MI

WY
NE

Western Region
S. Neill
(714) 322-3264

A. Iacovoni
(812) 204-6279

FL

MD

Eastern Region
M. Brothers
(270) 871-9765
M. Brothers
(270) 871-9765
N. Notarianni
(812) 453-5340
M. Palladino
(757) 375-8755
C. Cummings
(770) 362-9894
1

Accuride Wheel End Solutions

Your only single source
for industry-leading wheel end solutions.

Your only single source for industry-leading wheel end solutions.

(812) 962-5000 | AccurideWheelEndSolutions.com
7140 Office Circle | P.O. Box 15600 | Evansville, IN 47716-0600

WES1.000 10/12 ©2012 Accuride Corporation

STEEL & ALUMINUM WHEELS | DRUMS | HUBS | ROTORS | SLACK ADJUSTERS

Your only single source for industry-leading wheel end solutions.
STEEL & ALUMINUM WHEELS | DRUMS | HUBS | ROTORS | SLACK ADJUSTERS

The Best Wheel
End Components
in the Industry—
All in One Place

Accuride: A Culture of Quality

Delivery and Service You Can Rely On

Accuride is investing in new production capacity

We have strategically located our manufacturing

and perfecting processes to ensure that our products

facilities and sales representatives near you. We feel

are the best in the world. This focus on quality

that the service and delivery you receive should be of

permeates every step of the manufacturing process,

the same superior quality as the products we provide.

from raw materials sourcing to forging, casting,
machining, coating, assembling and packaging for
shipment. When you order from Accuride Wheel
End Solutions, you can be assured that the steel
Sure, other places can supply you with wheels or wheel end components. You pick from here, pull from there,
but only one company manufactures and delivers the full range of components as a single source: Accuride Wheel
End Solutions.
You get a partner that provides the broadest range of wheel end components in the industry. It’s the quality you’ve
come to trust from Accuride steel and aluminum wheels and Gunite® brand components in a complete, wheel end
component package. There’s no longer the need to spend the time coordinating purchases and delivery schedules

A single contact sets the process in motion that delivers
the wheel end components you need, when and where
you need them.

and aluminum wheels, drums, hubs, rotors, and

Our goal is to not only be your preferred supplier, but

slack adjusters are consistently made and all

a trusted, reliable partner that you can count on with

held to the same set of rigid quality standards. It’s

every order—day after day, year after year.

the ultimate advantage of having your complete
wheel end needs met by a single, industry-leading
manufacturer.

with multiple suppliers. One order from one reliable source delivers one package full of industry-leading wheel end
products. All backed by unmatched service and support. Ordering from Accuride Wheel End Solutions is simply
more efficient and economical, saving you time and money.

Steel Wheels

Aluminum Wheels

Accuride has set the industry
standard for steel wheel
construction and quality for
decades. In fact, ours is the #1
steel wheel in North America.
We meticulously assemble each
under our strict guidelines for
optimum quality, performance
and service life.

Accuride has made significant
investments in aluminum
wheel production technology,
expanding our capacity to meet
growing market demand. Now
#2 in the market, our aluminum
wheels are engineered for long
life, low maintenance and
superior performance.

Drums

As a leader in wheel end
technology and performance, our
Gunite® brand brake drums are
backed by more than 80 years of
proven performance. Today, we
offer a broad range of standard
and lightweight brake drum
products to meet the needs of all
commercial vehicle customers.

Hubs

Rotors

We offer Gunite® hubs for
multiple applications, taking
years of reliable performance
standards and improving
upon them with the latest
manufacturing technology. This
resulted in low-weight, lowmaintenance hubs that provide
superior strength and durability.

Want to keep the rubber on
the road? Choose Gunite®
rotors. Their industry-leading
design has been the choice of
truck and trailer OEMs and the
aftermarket for decades, due to
improved heat dissipation and
high durability.

Slack Adjusters

Improved braking performance
and reduced downtime are
just some of the advantages
you’ll experience with our
Gunite® brand automatic slack
adjusters. The industry’s choice,
it outperforms other brands while
substantially lowering vehicle
and fleet operating costs.

12

SaleBestseller No. 1
Valvoline DOT 3 & 4 Synthetic Brake Fluid with High Boiling Point, Corrosion Protection, Vapor Lock Resistance, Compatible with ABS, Disc and Drum Brake Systems, 32oz
  • Mixes well with conventional fluids
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Bestseller No. 2
Prestone AS401 DOT 3 Synthetic Brake Fluid - 32 oz.
  • Provides an extra margin of safety in extreme braking...
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  • Excellent for ABS, disc and drum brake systems
  • Delivers braking power when needed by avoiding a spongy...
  • Both wet and dry boiling points exceed the minimum...

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TSB/Document ID: PA-2014-005

Replacement Service Bulletin Number:

MFR Communication Date: 2012-08-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: WHEELS

MFR Component System:

MFR Component Subsystem:


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