Last Issued: 11/16/2020

i-ACTIVSENSE Switch

If none of the
systems are Stand-by Status:White
activated or
if there is a
problem with
the system,
the iACTIVSENSE
status
symbol
(warning/risk
avoidance
support
system)
(white) is
displayed.

See Owner's Manual- When
Driving - i-ACTIVSENSE - iACTIVSENSE

If any one of Activated Status: Green
the systems
is activated,
the iACTIVSENSE
status
symbol
(warning/risk
avoidance
support
system)
(green) is
displayed.
Page 12 of 32
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
11/25/2020 8:36 AM tlawrenc

Service Alert No.: SA-013/20

Last Issued: 11/16/2020

If any system Warning Status: Amber
warning is
activated,
the iACTIVSENSE
status
symbol
(warning/
risk
avoidance
support
system)
(amber) is
displayed.
When the iACTIVSENSE
switch is
pressed, the
following
systems are
OFF and the OFF (Cancelled Status): I-ACTIVSENSE OFF INDICATOR
i-ACTIVSENSE IS ILLUMINATED
OFF indicator
illuminates.
1. Lane
Departur
e
Warning
System
(LDWS)
2. Blind
Spot
Monitori
ng (BSM)
3. Distance
Speed
Alert
(DSA)
4. Rear
Cross
Page 13 of 32
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
11/25/2020 8:36 AM tlawrenc

Service Alert No.: SA-013/20

Last Issued: 11/16/2020

Traffic
Alert
(RCTA)
5. Lanekeep
Assist
System
(LAS)
To turn the
system back
to ON, press
the iACTIVSENSE
switch once.
NOTE:
1. When
the
ignition is
turned
OFF - ON,
iACTIVSE
NSE
switches
to ON.
2. If MRCC
is
activated
, iACTIVSE
NSE
switches
to ON.
3. When
MRCC is
deactivat
ed, iACTIVSE
NSE

Page 14 of 32
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
11/25/2020 8:36 AM tlawrenc

Service Alert No.: SA-013/20

Last Issued: 11/16/2020

remains
ON.
4. The iACTIVSE
NSE
switch
does not
cancel
SBS. SBS
can be
deactivat
ed using
infotain
ment
system
settings.

Traffic Sign Recognition (TSR)* (2021 CX-30)
NOTE:
Year/Model TSR

Excessive
Speed
Warning

Display
Location

Note

Instrument
Cluster and
Active Driving
Display

- Requires
Navigation SD
Card
- Disabled by
Apple Carplay /
Android Auto
USB connection

2020 CX-30

2021 CX-30

See Owner's Manual - When
Driving - i-ACTIVSENSE - iACTIVSENSE - Traffic Sign
Recognition System (TSR)
MGSS:Traffic Sign Recognition
(TSR)

* Some models

Page 15 of 32
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
11/25/2020 8:36 AM tlawrenc

Service Alert No.: SA-013/20

Last Issued: 11/16/2020

Excessive Speed Warning *
NOTE:
1. Excessive Speed Warning function is only available with a dealer
installed in-vehicle navigation system accessory**.
2. Excessive Speed Warning function is displayed in the Instrument
Cluster and the Active Driving Display.
3. Excessive Speed Warning function is disabled when Apple
CarPlay™ or Android Auto™ is connected.
* Some models
Below the Speed Limit

Above the Speed Limit

See Owner's Manual - When
Driving - i-ACTIVSENSE - iACTIVSENSE - Excessive Speed
Warning

1. Active Driving Display
2. Instrument Cluster
Page 16 of 32
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
11/25/2020 8:36 AM tlawrenc

Service Alert No.: SA-013/20

Last Issued: 11/16/2020

3. Basic Display
4. i-ACTIVSENSE Display
5. Speed Limit Indication
MAZDA CONNECT Excessive Speed Warning Customer Settings
1. Speed Limit Settings
1. OFF
2. Visual
3. Visual + Audible
2. Speed Limit Threshold Settings
1. 0 mph
2. +5 mph
3. +10 mph
** SD Card maps may contain information about the speed limits of
the roads. The navigation system is able to warn driver if they exceed
the current limit. This information may not be available in some areas
or may not be fully correct for all roads on the map.
Traffic Jam Assist (TJA)* (2021 CX-30 only)
When lane lines are detected, the function assists the driver in
keeping the vehicle within the lane lines. If lane lines are not
detected, the function provides the driver driving assistance in
keeping the vehicle along the motion path with the vehicle ahead.
Steering assist function operates below 35 mph.
See Owner's Manual - When
Driving - i-ACTIVSENSE - iACTIVSENSE -Traffic Jam Assist
MGSS: TRAFFIC JAM ASSIST (TJA)

TJA Set
Switch

A: TJA Switch

Page 17 of 32
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
11/25/2020 8:36 AM tlawrenc

Service Alert No.: SA-013/20

Last Issued: 11/16/2020

TJA
system
is on
standby

A: Vehicle ahead display
B: TJA vehicle speed set

Vehicle
ahead is
detecte
d

Steering
Assist
Limit
Warning

*Some models

Page 18 of 32
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
11/25/2020 8:36 AM tlawrenc

Service Alert No.: SA-013/20

Last Issued: 11/16/2020

MAZDA CONNECT New Power Off Function

See Owner's Manual Interior Features Mazda Connect

1. Audio Mute - Short press the volume knob (Press again to cancel)
2. Power Off - Press and hold the volume knob (Press and hold again
MGSS: ENTERTAINMENT
to Power ON)
SYSTEM

Page 19 of 32
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
11/25/2020 8:36 AM tlawrenc

Service Alert No.: SA-013/20

Last Issued: 11/16/2020

MAZDA CONNECT Center Display View
The rear-view monitor does not utilize all of the center display space.
Function

Display

Rear View
Monitor

MAZDA
CONNECT FM

Apple CarPlay

Android Auto

Page 20 of 32
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
11/25/2020 8:36 AM tlawrenc

Service Alert No.: SA-013/20

Last Issued: 11/16/2020

In-Vehicle Digital Owner's Manual
The in-vehicle digital OM can be displayed on the center display while
the vehicle is stopped. Customer can search descriptions and watch
videos of vehicle features and functions by operating the commander
switch.

NOTE:
1. The digital owner's manual must be installed during PDI. Due to
printing deadlines and later updates to the digital manual, the
content of the digital manual may differ from the printed manual.
1. DO NOT use the same file as Mazda3. Check MGSS and
retrieve the correct file for the CX-30.
2. USB memory flash drive FAT16 or FAT32 format is required for
installation.
3. The vehicle's infotainment system will only accept file names
[contents.tar] and [contents.sig]. File names with additional
suffixes will not be accepted.
4. The infotainment system may inadvertently be powered OFF if
the diagnostic assist function buttons are not pressed correctly.
Simply press and hold the volume knob to power back ON.

Page 21 of 32
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.

© 2020 Mazda North American Operations, U.S.A.
11/25/2020 8:36 AM tlawrenc

Service Alert No.: SA-013/20

Last Issued: 11/16/2020

Navigation System
The 2020 CX-30 7th generation (Gen 7) infotainment system is not
equipped with factory installed navigation system, however, it is
available as a dealer installed accessory.
NOTE: Gen 6.5 Navi SD card with part number prefix BHP1 (CX-3)
installed in the Gen 7 2020 CX-30 will not function.
Gen 7

Gen 7

Gen 6.5

---

P/N prefix BDTS

P/N prefix BDGF

Interchangeable

P/N prefix BHP1

SIRIUSXM Data Service No Free Trial (Preferred Package and above)
1. Only available as a paid subscription.
2. SiriusXM Traffic Plus feature requires in-vehicle navigation SD
card.
3. The 2020 CX-30 is not equipped with a factory installed navigation
system, however, it is available as a dealer installed accessory.

See Owner's Manual - Interior
Features - Mazda Connect Appendix

SA-007/19 - SIRIUSXM DATA
SERVICES

Page 22 of 32