NHTSA ID Number: 10183641
Manufacturer Communication Number: 63-01
TSB/Document Date: 2020-12-04
Summary
Service Campaign sent to Dealers and Customers outlining a defect in the bed lift control module. If coach batteries become discharged, the module can lose its in/out stop setting causing damage to the slideout. Details instructions on replacing the module with Revision B which has a built in protection from this type of failure.
Service Campaign 63-01
MODELS
AFFECTED: Certain 2013 Winnebago Adventurer, Journey, Tour and Itasca Suncruiser, Meridian and Ellipse Model
Motorhomes Equipped With a Lippert
Bed Lift Control Module
DATE:
November 2, 2012
SUBJECT:
Bed Lift Control Module Replacement
PLEASE FORWARD THIS INFORMATION TO YOUR RV SERVICE MANAGER.
Winnebago Industries is conducting a Field Service Campaign to replace the Revision A bed lift control module. It has
been determined that if the coach batteries become discharged slowly over time, it can cause the module to lose its
IN/OUT stop settings. If the room is operated without these stop settings, it is possible to over-travel the room and
cause damage to trims. The replacement ‘REV B’ module has a built in protection against this type of failure.
Affected Vehicles and Owner Notification
Attached to this letter is a list of subject vehicles which were shipped to your dealership. Customers with affected
vehicles are being sent a letter notifying them of the service campaign. Owners are directed to contact a Winnebago
Industries dealer for the service campaign to be performed at no cost to them. A copy of the owner notice is provided
for your information.
Replace the module on any affected coaches currently in your inventory. Do not deliver any subject units to a
customer until this corrective action has been taken.
If You Need Assistance
If dealer technical assistance is needed, please contact Winnebago
Industries’ Technical Service Department at (866)
653-4329 from 7:30 a.m. to 5:00 p.m. Central Time or by e-mail at: [email protected].
Thank you for your cooperation.
Steven R. Evenson
Director of Parts and Service
1
November 2, 2012
Service Campaign - Bed Lift Control Module Replacement
Repair Procedure:
Refer to instruction sheet.
Parts Information:
The part order should be placed as a service campaign order. You will need the campaign dealer number and the
Winnebago Industries serial number of the affected vehicle to place the order.
Campaign Dealer Number: 7810
Quantity
1
Part Description
Winnebago Industries Part Number
Bed Lift Control Module
15001-B
SC7810-13-701
Reimbursement
When the service has been completed, submit a warranty claim using the operation number and TIC code listed
below. The repair order must be properly signed by both the dealer and owner before it is submitted to Winnebago
Industries.
DESCRIPTION
Bed Lift Control Module
OPERATION
NUMBER
TIME
ALLOWANCE
TIC
CODE
05630199
0.5
6301SB
FINAL CLAIMS NEED TO BE SUBMITTED NO LATER THAN FEBURARY 2, 2013.
2
LCI Electric Bed Control Replacement
Overview: It has been determined that if the coach batteries become
discharged slowly over time, it can cause the Lippert
bed control
module to lose its IN/OUT stop settings. If the room is operated
without these stop settings, it is possible to over-travel the room and
cause damage to trims. Below are instructions for replacing the bed
control module along with the bed lift stop calibration procedure.
Read the entire instructions carefully before
starting the procedure. If you have any questions,
please contact Winnebago Industries’ Technical
Service Department by calling 1-866-653-4329 or
by email: [email protected]. This
document is confidential and is intended for
dealer use only.
Procedure:
1. Locate the LCI bed control (15001-A) under the bed platform at the foot of
the bed. (Figure 1) Disconnect the positive wire, ground wire, up, down
and motor connector wiring. (Figure 2)
2. Install new revision control (15001-B). Connect motor wires, up, down,
positive wire and then ground wire. (Figure 2)
Figure 1
Electric Bed Lift Electronic Stop Calibration Procedure
Note: The bed plunger switches are not adjustable
Caution: If the bed is run up too far, damage to the switch may result and the
slideout may not operate.
You may run the bed as far as it will go in the down position without causing
damage.
A blinking green light on the control indicates the down stop needs to be set.
DOWN UP GROUND 12 VOLTS
EEH EEJ
EED
EEC
Figure 2
1. To enter calibration mode, hold the ‘Configuration’ button down for 5
seconds. (Figure 2)
2. Use the wall switch to run the bed down until you hear the motor start to
labor. Avoid racking the bed frame.
Early Revision Switch
3. Press the button inside the ‘configuration’ window, this saves the bottom
position in memory.
Note: Once the bottom limit is set, the red LED will start blinking indicating the
upper limit needs to be set.
4. Use the wall switch to move the bed up enough to set the switch clearance 15-19 mm/approximately 5/8” - 3/4”. (Figure 3 & 4)
Caution: If the bed is raised too far, damage to the switch may result.
15-19 mm
Figure 3
Latest Revision Switch
5. Press the button inside the ‘configuration’ window, this saves the upper limit
position.
Once the top limit is set, both red and green LEDs will blink simultaneously for a
moment, this indicates the limits have been set successfully.
15-19 mm
If an error occurs during configuration, the red and green LEDs will quickly
alternate flashing. Repeat calibration procedure as needed.
Figure 4
3
Customer Notification Letter
RE:
BODY SERIAL
CHASSIS SERIAL
Dear Winnebago Industries Motorhome Owner:
When you purchased your new Winnebago
Industries produced motorhome, you also received our commitment to
provide you with a quality product and our dedication to continuing customer satisfaction. In keeping with this
commitment, we are notifying you of a service issue that affects your Winnebago Industries motorhome.
Our records indicate that you have purchased a vehicle with the serial number which appears above.
Why We Are Contacting You
Winnebago
Industries, Inc. dealers will replace your Bed Lift Control Module. It has been determined that the module
may lose its programming if the batteries become completely discharged. If this happens, it is possible that the bed may
extend or retract too far and cause damage to the trims on the bed. The new revision module has built in protection to
retain the IN/OUT stop settings.
What You Should Do
Contact your Winnebago
Industries, Inc. dealer soon to arrange for a service appointment. The repair will take less than
an hour, however please allow sufficient time for your dealer to process your vehicle on the date of your appointment.
Important
This campaign and the offer to provide this service are being done at no charge to you.. The offer for a no cost repair is
valid until February 2, 2013 at which time the campaign will be closed.
If You Need Assistance
If you have questions or need assistance, please contact Winnebago Industries Owner Relations Department at (800)
537-1885 Monday through Friday from 7:30 a.m. to 5:00 p.m. Central Time or by email: [email protected].
We are sorry to cause you this inconvenience. We have taken this action in the interest of your continued satisfaction
with our products. This letter does not constitute an acknowledgement of legal liability.
Thank you for choosing a Winnebago
Industries motor home.
Winnebago Industries, Inc.
Forest City, IA 50436
4
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TSB/Document ID: 63-01
Replacement Service Bulletin Number:
MFR Communication Date: 2012-11-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY
MFR Component System:
MFR Component Subsystem:
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