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NHTSA ID Number: 10183260

Manufacturer Communication Number: SET-TSB-17-002

TSB/Document Date: 2020-11-30


Summary

Southeast Toyota has identified an improper DIO installation technique may cause rear spoilers on


ATTENTION: This Technical Service
Bulletin was issued by Southeast Toyota
Distributors, LLC.
For Toyota Dealers located within the Southeast
Region: Please refer to SET Dealer Daily to obtain
instructions on how to order parts and submit a warranty
claim (If applicable).
For LexuseBay logo Dealers or Toyota Dealers NOT located in
Florida, Georgia, Alabama, South Carolina or North
Carolina: For Repair Authorization, Parts Ordering, and
Warranty Claims please contact Southeast Toyota
Distributors Warranty Claims Department:

(888)851-2722
Press 5, then Press 4 for Out of Region SET Repairs

[email protected]
Thank you for your continued support.

4/11/2017

SET - TSB-17-002
Category:

Exterior

Section:

Exterior Panels/Trim

2013-15 Avalon
Rear Lip Spoiler lifting
Applicability
YEAR(S)

2013-15

MODEL(S)

DESCRIPTION

Avalon

Rear Lip Spoiler

INSTALLED ACCESSORY INFORMATION
ACCESSORY CODE
KIT PART NUMBER

CX10

00016-07012-XX

**This Publication does not apply to Vehicles Equipped with a Rear Lip Spoiler from the factory or added by other
manufacturers.

Introduction
Southeast ToyotaeBay logo has identified an improper DIO installation technique may cause rear spoilers on
Avalon vehicles to lift from the trunk lid. This publication shall outline the inspection of the condition
and outline procedures for removal of the spoiler, application of adhesive tape and reinstallation.

Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

NA
NA
NA
NA
NA
NA
Please contact the SET Accessory Warranty Department at (888) 851-2722 or email [email protected]
for claim payment instructions.

Parts Information
PART NUMBER

DISCRIPTION

00016-07012-50

Service Kit Part Number Required

SERVICE KIT CONTAINS:
QUANTITY

DESCRIPTION

1

120 inch roll of 1\4 inch wide 3M EX4000 series tape

2

1-1\4 inch diagonally cut 1 inch wide 3M EX4000 series tape

3

Foam Rings

If you are a dealer outside of the SET region, please contact the SET accessory department at (888) 851-2722 or email
[email protected].

1

April 11, 2017

2

Avalon Rear Lip Spoiler (Cont.)
Recommended Tools
SAFETY TOOLS

INSTALLATION TOOLS

Safety Glasses

Wiping Cloth- Non-Scratch, Lint Free
White Stick / Plastic Pry Tool

SPECIAL TOOLS

1/4” Drive Ratchet

Protective Blanket

1/4” Torque Wrench
6” x 1/4” Drive Extension

SPECIAL CHEMICALS

1/4” Drive Socket (10mm)

Cleaner- 50/50 solution of Isopropyl
Alcohol and water

1/4” Universal Joint

3M General Purpose Adhesive Cleaner

Inspection / Description of Condition
Review VIN inquiry and service history to verify SET Accessory
a. CX10 accessory code indicates SET Port installed Spoiler
b. 00016-07012-0? Showing in vehicle service history Indicates Dealer installed SET Spoiler.
c.

This TSB does not apply to vehicles without SET accessory installed

This TSB addresses a common installation error
causing the outer edges of the spoiler to lift as shown
(Fig. 1).

Fig. 1

NOTICE: If during installation the backing from the
adhesive tape is removed prior to positioning the spoiler
properly on the deck lid. The spoiler may twist when the
retaining nuts are tightened.
Please follow all steps in order to ensure proper
installation.

NOTICE: Care must be taken while re-working this accessory to ensure damage does not occur to the vehicle or
spoiler. Use approved guidelines to insure a quality installation.

Southeast ToyotaeBay logo Distributors, LLC

April 11, 2017

3

Avalon Rear Lip Spoiler (Cont.)
Preparation
1.
Verify that the part is in workable condition.
2.

During re-work, the vehicle, the part, and the tape MUST be between 60° and 110° F for proper
adhesion.
NOTICE: Failure to follow proper rework and installation procedures may result in the part not
functioning correctly.

3.

Inspect the vehicle and Rear Lip Spoiler for damage before beginning repairs.
Paint: Prepare part surfaces per Toyota paint standards. Do not use lacquer thinner or enamel
reducer as a degreaser.

4.

Make sure that all Rear Lip Spoiler installation
surfaces are free of dirt and/or grease. (Fig. 2) Use
a clean, lint-free cloth and isopropyl alcohol-based
cleaner.

Fig. 2

5.

Open trunk and place protective blanket inside
trunk and over rear bumper. Place a second
protective blanket over rear window. (Fig. 3)

Fig. 3

Southeast Toyota Distributors, LLC

April 11, 2017

4

Avalon Rear Lip Spoiler (Cont.)
Lip Spoiler Removal Procedure
6.

Remove fasteners and trunk lid liner. Retain fasters
for re-installation. (Fig. 4)

7.

With the trunk lid open, remove 3 M6 nuts using a
(10mm) ratchet socket, extension, and universal
joint. (Fig 5)

8.

With the trunk lid closed, starting with one side of
the spoiler, carefully pull up and away slowly to
avoid stressing or bending the spoiler. (Fig 6)

Fig. 4

HINT: The tape may hold the spoiler firmly to the
deck lid. To aid in the removal start at the outer
edge with a piece of cloth or string between the
spoiler and deck lid. Pull towards the center using a
sawing motion to release tape. Stop at studs.
Once the lip spoiler is removed, inspect all surfaces
for damage. If no damage is found, continue with
tape removal procedure.

Southeast Toyota Distributors, LLC

April 11, 2017

5

Avalon Rear Lip Spoiler (Cont.)
9.

Clean deck-lid thoroughly with a non-scratch lint
free cloth and remove any remaining tape or glue
residue using 3M General Purpose Adhesive
Cleaner.

Fig. 7

Deck lid should be completely clean of all tape
residues. (Fig 7)
10. Use 50/50 Isopropyl Alcohol/Water mixture to wipe
down the area and allow to dry.

Lip Spoiler Preperation
Hint: For best working conditions, move spoiler to a clean work space away from the vehicle. Work should
take place in a well ventilated area. Make sure work is being done on a non-scratch surface to prevent
damage to the painted surface of the part
11. Using a plastic non-gouging scraping tool, scrape
off any excess tape as you can before starting the
next step.

Fig. 8

NOTICE: Use of a steel bladed scraper will score
the lip spoiler tape surface and may result in
ineffective repairs.
12. Using 3M General Purpose Adhesive Cleaner spray
liberally onto the old tape. Allow the adhesive
cleaner to sit for 10 minutes, working in 1ft sections
at a time (Fig 8).
13. Once the adhesive cleaner has been allowed to sit
for 10 minutes, start at one end of the spoiler
removing tape using the non-gouging scraping tool
and a terry cloth towel. Repeat step to remove all
tape from part (Fig 9).

Fig. 9

NOTICE: Use of a steel bladed scraper will score
the lip spoiler tape surface and may result in
ineffective repairs.

Southeast Toyota Distributors, LLC

April 11, 2017

6

Avalon Rear Lip Spoiler (Cont.)
14. Once clean, wipe surface with a clean terry cloth
towel and 50/50 Isopropyl Alcohol/Water mixture to
remove any remaining adhesive cleaner residue.
(Fig 10).

Fig. 10

Application of tape to Spoiler
NOTICE: The following steps include special procedures to cut the tape leaving extra backing leader tabs.
These leaders are mandatory for proper installation. Failure to include tape leaders during the tape
application will result in ineffective repairs.

15. Apply the 1 ¼ in x 1 in wide diagonally cut pieces at the ends of the spoiler. Locations A and B as
noted in Fig 10

Southeast Toyota Distributors, LLC

April 11, 2017

7

Avalon Rear Lip Spoiler (Cont.)
16. For Tape positions 1, 2, 3, 4, and 5 as noted in Fig. 10 apply tape using the following process.
a. Roll out the tape to the desired length
needed for the section (Fig 11).

Fig. 11

HINT: Tape should lie entirely within the tape
channel.

b. Cut the tape 2 inches longer than needed.

Fig. 12

c. Peel the red backing from the 2 inch
section so that the tape and backing
connect back at the cutting point of the
tape (Fig 12).

d. Once you have split the tape and red
backing to desired length, cut tape,
leaving 2 inch red tab behind (Fig 13).

Fig. 13

e. Repeat Procedure for locations 1-5 as
noted in fig 10.

Southeast ToyotaeBay logo Distributors, LLC

April 11, 2017

8

Avalon Rear Lip Spoiler (Cont.)
Spoiler Installation
NOTICE: Do not remove red backing from tape until step 21 of page 9. Failure to follow proper sequence
will result in repeat repairs.
17. Test fit Spoiler onto trunk lid. Align studs on spoiler
to holes in trunk lid. Make sure spoiler is centered
left to right ±2 mm (Fig 14).

Fig. 14

HINT: Verify the rear of the spoiler is in contact with
the deck lid just above ToyotaeBay logo emblem. There should
be no gaps between the spoiler and the deck lid.

18. Remove Spoiler, thoroughly clean trunk lid using
50/50 Isopropyl Alcohol/Water mixture and allow to
dry completely. Apply 3M Paint Sealer to exposed
metal around holes if needed (Fig 15).

Fig. 15

19. Install the 3 foam rings on the treaded spoiler studs.
20. Position spoiler on trunk lid by aligning studs on
spoiler to holes drilled in trunk. Align spoiler an equal
distance from edge on both ends ±2 mm (Fig 16).

Fig. 16

Southeast ToyotaeBay logo Distributors, LLC

April 11, 2017

9

Avalon Rear Lip Spoiler (Cont.)
21. Position Spoiler forward and down to eliminate
potential gapping on lower rear edge of the spoiler
where it meets the rear trunk surface. Doing so will
also minimize potential gapping on the front edge of
the spoiler where it meets the top trunk. Ensure that
tape liner pull tabs are accessible (Fig. 17).

Fig. 17

22. With the spoiler positioned correctly on the deck lid, pull the red tape liners in the order and direction
specified in Fig 18. Apply pressure to spoiler after each piece of tape is removed.
NOTICE: Make sure the rear of the spoiler is in contact with the center of the deck lid before
removing the tape liner. Gaps between the spoiler and deck lid in this area may result in ineffective
repairs.
Fig. 18

5
7
3
1
2

6

4

Southeast Toyota Distributors, LLC

April 11, 2017

10

Avalon Rear Lip Spoiler (Cont.)
23. Using a soft cloth and working from the center
outward, apply even forward and downward
pressure along the rear edge of the spoiler to
ensure proper bonding of the adhesive tape.
Repeat this step three times (Fig 19).

24. Working from the center outward, apply even
pressure along the top surface of the spoiler.
Repeat this process one time (Fig 20).

25. With the trunk lid open, use a ratchet socket
(10mm), extension and universal joint to start
M6 nuts onto each spoiler stud. Use a torque
wrench to tighten each nut, do not exceed 30
in.lbs. in the order shown (Fig 21).

Fig. 19

Fig. 20

Fig. 21

NOTICE: Over tightening of the spoiler retaining
nuts will cause internal tension in spoiler
resulting in ineffective repair.

26. Vacuum any metal shavings from trunk and trunk lid

Southeast Toyota Distributors, LLC

April 11, 2017

Avalon Rear Lip Spoiler (Cont.)
27. Reinstall trunk liner using factory
fasteners removed in step 6
(Fig 22).

Fig. 22

Southeast Toyota Distributors, LLC

11

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TSB/Document ID: SET-TSB-17-002

Replacement Service Bulletin Number:

MFR Communication Date: 2017-04-11

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

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