NHTSA ID Number: 10182504
Manufacturer Communication Number: SMB31-002-2020-1
TSB/Document Date: 2020-11-16
Summary
This is a Service Manager Bulletin: 32059 Milton Avenue, Madison Heights, MI 48071
0.00
0.00
0.00
0.00
Subtotal:
LBS
Special Instructions:
EMERGENCY PHONE NUMBER - CONTACT: CHEMTREC - 800-424-9300
Declaration Statement(s):
7,372.76
Insurance:
0.00
Freight:
0.00
Packing:
0.00
Handling:
0.00
Other:
0.00
I declare that all the information contained in this invoice to be true and correct.
Invoice Total:
Originator or Name of Company Representative if the invoice is being completed on behalf of a company or individual:
Currency Code:
7,372.76
USD
Date:
Signature / Title / Date:
REV.
REV. 02.28.12-1.07
04.10.13-1.08
SAMPLE VEHICLE REPORT
1234569
CUSTOMER #: 1234569
WARRANTY
SAMPLE REPAIR ORDER
HOME:
BUS:
COLOR
YEAR
PAGE 2
CONT:N/A
CELL:
SERVICE ADVISOR: 56 John Wayne
MAKE/MODEL
ONYX_BLACK 16 VOLVO
XC90
DEL. DATE
PROD. DATE WARR. EXP.
T1153
IS
DD
R.O. OPENED
VOLVO USA RETAILER
ONE VOLVO DRIVE
SERVICE PH: 201-768-7300 ·201-768-4556
www.volvo.com
VIN
LICENSE
YV4BC0PL9G112345676
PROMISED
PO NO.
RATE
MILEAGE IN / OUT
PAYMENT
TAG
5/104
INV. DATE
16:30 15JAN16
0.00 CASH
26JAN16
OPTIONS:
STK:E054916 ENG:2.0_Liter TRN:AUTO
READY
07:26 15JAN16 13:40 26JAN16
LINE OPCODE TECH TYPE HOURS
LIST
NET
TOTAL
FOUND MESSAGE BECAME PRESENT FOR CHARGING SYSTEM FAILURE, ATTEMPTED TO
CHARGE IN "SAVE" MODE AND MESSAGE WAS DISPLAYED FOR HYBRID SYSTEM
FAILURE. FAULT TRACED PER CSC "YL". CHECKED DTCs AND FOUND BECM-P0DBF00
STORED. FAULT TRACED AND FOUND LIKELY CAUSE IS INTERNAL FAULT IN HV
BATTERY CELL "E". CONTACTED THD PER CASE RE #1234567. ASSISTED THD WITH
REMOTE DIAGNOSTICS, ATTEMPTED BECM RELOAD, BATTERY RESETS AND OTHER
DIAGNOSTICS TO RESTORE CELL BALANCING. ALL ATTEMPTS FAILED TO RESOLVE
CONCERN. PER THD, REPLACED HV BATTERY AND PERFORMED BECM RELOAD.
CLEARED DTCs AND TESTED CHARGING. CHARGING NOW FUNCTIONS BUT LEDs AT
CHARGING OUTLET DO NOT LIGHT OR GIVE ANY INDICATION. FAULT TRACED PER
CSC "YW". FAULT TRACED LED FAULT. DISCONNECTED MANUAL SERVICE
DISCONNECT AND REMOVED LF FENDER LINING TO EXPOSE CHARGING OUTLET.
INSPECTED OUTLET AND FOUND CONNECTOR HAS BEEN PULLED OUT OF LED PORTION
OF CHARGING OUTLET DUE TO ZIP TIE CAUSING TOO MUCH TENSION ON WIRING.
REMOVED ZIP TIE AND SECURED CONNECTOR. CHECKED WIRING TO BE SURE WIRING
DOES NOT HAVE EXCESSIVE MOVEMENT-OK. RESTORED HV MSD AND TESTED LEDs
AND FOUND ALL CHARGING INDICATIONS ARE FUNCTIONING PROPERLY. TEST DROVE
AND FOUND ALL FUNCTIONS ARE NOW OPERATIONAL.
****************************************************
YOUR COMPLETE SATISFACTION IS OUR GOAL. IF
FOR ANY REASON YOUR VISIT WAS NOT OUTSTANDING
WE APPRECIATE YOUR BUSINESS.
TECH:
00000 ACTUAL HRS.:
00.00
SOLD HRS.:
SALE-LBR: 0000.00 PTS: 0000.00 MSC:
COST-LBR: 000.00 PTS: 0000.00 MSC:
DATE
01-15-16
START
00:00
00:00
00:00
00:00
FINISH
00:00
00:00
00:00
00:00
DURATION
0.00
0.00
0.00
0.00
00.0
0.00 LUB:
0.00 LUB:
TYPE
W
W
W
W
0.00 SUB:
0.00 SUB:
TECH
00000
00000
00000
00000
LINE(S)
A
C
B
D
0.00 TOTAL 00000
0.00 TOTAL 00000
CHG
DESCRIPTION
[
] CASH
[
]
[
]
VISA
AMER XPRESS
[
[
] CHECK
]
[
MASTER CARD
]
OTHER
CK NO. [
[
]
DISCOVER
[
]
CHARGE
]
LABOR AMOUNT
PARTS AMOUNT
ADJUSTMENT
SUBLET AMOUNT
SUPPLIES/WASTE DISP.
TOTAL CHARGES
LESS INSURANCE
SALES TAX
PLEASE PAY
THIS AMOUNT
CUSTOMER SIGNATURE
Copyright 2000 ADP, Inc.
SERVICE INVOICE #2 XSI2C
WARRANTY COPY
TOTALS
Attach to outside of shipping container
OUTGOING SHIPMENT CORRECTLY PACKAGED
SAMPLE VOLVO WEEKLY SERVICE TRANSACTION STATEMENT
LBAASPFR
Volvo Car USA LLC
Service Transaction Statement For Period: //16 to
Parts Disposition Section
92/925(3$,56+23
21(92/92'5,9(
52&./(,*+
Repair
Order#
Volvo
Ref#
1-
Repair
Date
993847A
470390621/04/16
993847B
470390631/04/16
993850A
470390641/04/16
993850B
470390651/04/16
993853A
470350301/04/16
993854A 47035031
1/04/16
Disposition
*RETURN*
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
&
SCRAP OR CORE
SCRAP OR CORE
993875E 47039067
1/04/16 SCRAP OR CORE
SCRAP OR CORE
993888A 47045776
1/04/16 SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
993888B
470457771/04/16 SCRAP OR CORE
993889A
470424821/04/16 SCRAP OR CORE
1/04/16 *RETURN*
993889B 47042483
SCRAP OR CORE
993895A
470390681/04/16 SCRAP OR CORE
1/04/16 SCRAP OR CORE
993895B 47039069
SCRAP OR CORE
1/04/16 SCRAP OR CORE
993909A 47035033
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
993909C 47035034
1/04/16 SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
993910A 47039070
1/04/16 SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
SCRAP OR CORE
993910C
470390711/04/16 SCRAP OR CORE
993910D 47039072
1/04/16 *RETURN*
SCRAP OR CORE
993928A 47042484
1/04/16 *RETURN*
Part Number Description
30643315-0 AIR OUTLET
30775252-0 USB CONNECTION
31277342-0 BRAKE DISC
31277357-0 BRAKE DISC
30788936-0 ECM GASOLINE UPGRA
30750013-0 OIL FILTER INSERT
00977751-0 GASKET
08889951-0 Synthetic Castrol Oil
30630752-0 POLLEN FILTER
08888889-0 FSM EXPENDABLES $2.00
01189943-0 WW SOLVENT
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TSB/Document ID: SMB31-002-2020-1
Replacement Service Bulletin Number:
MFR Communication Date: 2020-10-31
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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