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NHTSA ID Number: 10181230

Manufacturer Communication Number: B611808

TSB/Document Date: 2020-10-19


Summary

BATTERY MAINTENANCE REQUIREMENTS BATTERY CARE: Starting July 1st, the Battery Care key read is no longer needed. Procedure - 12V Battery systems (including hybrideBay logo/ELECTRIC vehicles).


10/5/2020

61 18 08_BATTERY MAINTENANCE REQUIREMENTS: BATTERY CARE

SIB 61 18 08
BATTERY MAINTENANCE REQUIREMENTS: BATTERY CARE

2020-09-24

This Service Information bulletin (Revision 20) replaces SI B61 18 08 dated October 2019
What’s New (Specific text highlighted):

Added Ba ery Log Form for 2021 Calendar Year

MODEL
All (new vehicles in BMWeBay logo center inventory)

SITUATION
Proper battery maintenance is vital when BMWeBay logo vehicles are in your center’s inventory. Allowing a vehicle’s
battery voltage to drop below 12.0 volts (12.0V) permanently reduces the battery life expectancy and can lead
to premature failure of the battery. For vehicles, equipped with a high-voltage batteryeBay logo (hybrideBay logo/electric vehicles),
failure to properly maintain this battery may lead to a greatly discharged HV batteryeBay logo, requiring replacement.
We provide a flexible battery maintenance system every BMWeBay logo center can use to meet their particular needs.
This bulletin explains the Battery Charging Calendar (see attachment), charging system categories and a
simplified tool and battery voltage checking procedure below.

INFORMATION

Starting July 1st, the Battery Care key read is no longer needed.
Procedure - 12V Battery systems (including hybrideBay logo/ELECTRIC vehicles)
This procedure details the required battery care at the following points while the vehicle is at the dealership.
During receiving inspection at dealership
Assignment of vehicle usage (3 categories)
(1) Put on the lot (New vehicle display or supplemental inventory)
(2) Battery is disconnected, vehicle in storage
(3) Vehicle is put in display stock (showroom or show display)
Vehicle battery is recharged
Vehicle is delivered to customer
Delivery of vehicle to dealer
NOTE: The vehicle arrives marked with a color-coded round sticker on the windshield. Do not remove this
sticker under any circumstance until the vehicle is retailed.
When a new vehicle arrives at the dealership, do the following-

a. Remove the BATTERY LOG FORM (see attachment) from the glove compartment and complete
section “A.”
b. Check if the car is due for charging according to section “B” in the charging calendar (is car
assigned to the color of the current week?) on the BATTERY LOG FORM.
If YES, please check the State of Charge (SoC). If it is below 71% (12.5 V), recharge the car
before it goes into storage. On hybrideBay logo/electric vehicles, the battery must be charged if the SoC is
below 25% or one or fewer blue bars are present on the SoC display. This situation can occur
because of delays in transporting the vehicle to the dealer. Go to step c.
Copyright ©2020 BMWeBay logo of North America, Inc.
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61 18 08_BATTERY MAINTENANCE REQUIREMENTS: BATTERY CARE

NOTE: The HV batteryeBay logo in the BMWeBay logo i3 and i8 cannot be charged above 30% when transport mode
is active.
If NO, go to step c.
c. Check the instrument cluster for battery-related check control messages to determine the condition of the
12-volt battery. Refer to the chart below for all applicable check control messages.
d. Open the vehicle and make sure it is in transport mode. Press the Start/Stop button and wait until all check
control messages are displayed. Refer to the updated chart below for all applicable check control messages
pertaining to the 12V battery.
Vehicle Check Control Displays and Actions (new illustration)

If an indicator shows that the battery is less than 30% SoC (12 V), perform the following steps:

1. Enter a comment with the VIN in the Bill of Lading (Delivery Receipt).
2. Perform energy diagnosis to check if there is a vehicle malfunction.
3. Submit a warranty claim with the comment: “Battery was delivered heavily discharged.”
NOTE: Using a multi-meter upon delivery is not recommended, because an accurate voltage value is only
guaranteed after the 12V battery has been sitting for at least 4 hours.
Vehicle usage is assigned
The new vehicle battery maintenance tracking system provides for 3 distinct categories of vehicles while in
dealer stock. Each category has different recommended actions:

1. Put on dealer lot
Copyright ©2020 BMWeBay logo of North America, Inc.
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61 18 08_BATTERY MAINTENANCE REQUIREMENTS: BATTERY CARE

The vehicle may be in storage (back lot) or in a new vehicle display (not in the showroom).
The vehicle may or may not be in Transport Mode.
A four-week charging cycle and calendar have been recommended for this category of vehicles.
a. The vehicle arrives marked with a color-coded round sticker on the windshield. Do not remove this
sticker under any circumstance until the vehicle is retailed. The respective color dot on the windshield
(four options) indicates when the vehicle’s battery voltage must be checked in accordance with the
section “B” of the BATTERY LOG FORM on a four-week cycle.
b. Recharge whenever the battery voltage is less than 12.5V or 71% SoC.
BMWeBay logo recommends using the LED 12V Charging Indicator to determine if a certain vehicle has to be
recharged (For testing and charging equipment, refer to SI B04 23 10).
This LED indicator has to be connected to the vehicle permanently, and eliminates the need to
unlock the vehicle for measuring the SoC of the 12V battery. The colors below apply to the charging
calendar’s SoC thresholds, and are as follows:
Green:

Voltage is > 12.5V (71% SOC)

Yellow:

Voltage is between 12.0V and 12.5V => Recharge

Red:

Voltage < 12.0V (30% SOC) => Replace battery on new vehicles

c. Every time a battery is checked, record the voltage in section “B” of the BATTERY LOG FORM.
Additionally, if equipped, the HV batteryeBay logo SoC must also be checked at these intervals and charged if
below 25% or one blue bar in the SoC display.
IMPORTANT: The LED indicator has to be connected to the car for at least 4 hours in order for it to
indicate the correct battery condition!

2. The vehicle goes into the showroom, or a similar display area
The electrical system is “Customer ready”
The vehicle has been taken out of Transport Mode using the BMWeBay logo Diagnosis System
The color dot system is not applicable while assigned to this usage
When in the showroom display, energy consumption is frequent and unpredictable because of the
showroom traffic. A four-week charging cycle will not suffice, due to the increased current draw imposed on
the battery. This is because of frequent usage of the vehicle’s electrical components (demonstrations,
product familiarization, etc.).

a. To ensure the battery charge is maintained, connect the battery via the under-hood charging
terminals to a suitable power supply (refer to SI B04 23 10). For hybrideBay logo/electric vehicles, the HV batteryeBay logo
must still be maintained on the four-week charging cycle, since the power supply will NOT charge or
maintain the HV batteryeBay logo.
b. If the showroom vehicle battery has to be disconnected due to state regulations, check the battery
voltage on a regular basis to ensure the state of charge is maintained above 12.5V or 71% SoC. We
recommend default charging every night.
c. Record when the battery is recharged in section “C” of the BATTERY LOG FORM.
Note: For those BMWeBay logo centers which have established their own working battery maintenance procedure
which fulfills BMWeBay logo guidelines, Section C can be used to track the charging of those vehicles.
For BMWeBay logo ActiveHybrid vehicles: Refer to SI B61 37 12 for special High-voltage BatteryeBay logo care instructions
when using an external 12 volt battery charger.

Copyright ©2020 BMWeBay logo of North America, Inc.
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61 18 08_BATTERY MAINTENANCE REQUIREMENTS: BATTERY CARE

3. The battery draw has been minimized
The vehicle battery has been disconnected.
With the battery draw minimized, a 12-week charging cycle can be followed. Use section “D” of the
BATTERY LOG FORM to document when the charging has been performed.
The columns on the BATTERY LOG FORM are identified by the colors white, red and green of the 12-week
charging calendar, designating the months when the vehicles are to be charged. The windshield labels can
also be used to track these vehicles, with the exception of the 4th color, yellow. Therefore, vehicles received
with a yellow label will need to be reassigned another color.
The 12 week charging cycle requires the battery to be recharged at every check.
Since BMWeBay logo uses only maintenance-free or AGM (absorbent glass mat) batteries, DO NOT ADD DISTILLED
WATER!
If, at any time, the battery open circuit voltage should drop below 12.0V, or a battery replacement is indicated
during the CBS handover inspection, perform Energy Diagnosis (refer to SI B61 13 05) to determine the
cause. Any necessary repairs should be carried out and the battery MUST BE REPLACED. The replacement
battery must be registered using the service function in the diagnosis equipment.
Dispose of all batteries properly, observing legal regulations.
Charging Parameters:
Battery charging must be performed using an approved battery charger (recommended charging voltage
14.8V). Refer to SI B04 23 10 for recommended chargers.
For an optimized charging procedure, the ambient temperature should be between 60°F and 75°F. Under
these conditions, the battery can be considered fully charged when the charging current has fallen below 2.5
Amps.
Charging below 60°F should be avoided if possible, since the capacity of the battery to take up current is
reduced and the charging time is extended considerably. However, if provisional charging below 60°F is
performed, the charging voltage must be set to 14.8V. Charging shall be discontinued no earlier than when
the charging current falls below 1.5 Amps.
Procedure for high-voltage batteryeBay logo PACKS (hybrideBay logo Vehicles and electric vehicles)
High-voltage batteryeBay logo packs should be checked at the same maintenance intervals as for 12-volt batteries.
The charge status of the high-voltage batteryeBay logo pack is
shown in the instrument cluster. If the charge
indicator displays a state of charge below 25% or one
blue bar on the gauge (A), the high-voltage batteryeBay logo
pack must be recharged until the charge indicator
displays a value in the upper quarter (B).

1.

On the battery log form, charge indicator positions A
or B should be logged as follows:
A = 0 or 1/4 (depending on actual needle
position)
B = 3/4 or F (depending on actual needle
position)

HybrideBay logo vehicles:

Copyright ©2020 BMWeBay logo of North America, Inc.
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61 18 08_BATTERY MAINTENANCE REQUIREMENTS: BATTERY CARE

Charge the high-voltage batteryeBay logo pack by starting the engine and letting it idle until SoC > 75% has
been reached (approximately 15 minutes). If the vehicle is inside a building, exhaust extraction
must be used. If the vehicle is outside, the vehicle must be in a secure area.
Electric vehicles:

Connect an approved 110V or 220V charging cable to the vehicle’s charge port until SoC ≥ 30% (in
transport mode, maximum SoC is limited to 30%) has been reached.
The12V battery is very small. On an i3, it has a capacity of only 20Ah, but is permanently charged
by the high-voltage batteryeBay logo.
Note: When the high-voltage batteryeBay logo goes to SoC of 0%, the 12V battery will discharge quickly.

New Vehicle Delivery
The CBS Handover Inspection must be performed as the last process step, immediately before delivery
to the customer! Refer to Service Information bulletin “New Vehicle Preparation and Maintenance
Requirements” for the affected vehicle model.
Other battery-related steps to be performed prior to customer delivery:

BATTERY LOG FORM should be removed from the BATTERY CHARGE LOG (binder) and filed in
the vehicle file, to be available for future reference.
To be sure that the vehicle is be handed over with a fully charged battery (minimum state of charge
of 12.5V or 71% SoC), start the engine before demonstrating the operation of components to the
customer at the time of delivery.

GENERAL INFORMATION
Note that the procedures outlined above are meant to be guidelines to assist BMWeBay logo centers in assuring a
sufficient state of charge of vehicle batteries at all times. Following these procedures, however, will not
guarantee a sufficient state of charge on all batteries. There may be exceptional cases (for example, frequent
movement of back lot vehicles) of excessive current which may call for more frequent recharging than otherwise
necessary.
The above guidelines for proper battery maintenance are meant to provide maximum flexibility for every BMWeBay logo
center. Regional BMWeBay logo personnel will be happy to assist with setting up an effective charging and monitoring
program.

PARTS INFORMATION
Refer to the attachment to this bulletin for the procedure flowchart.
Part Number

Description

Quantity

01 00 2 411 748
01 00 2 411 749
01 00 2 411 750
01 00 2 411 751

Windshield labels - white (reusable)
Windshield labels - red (reusable)
Windshield labels - green (reusable)
Windshield labels - yellow (reusable)

1 - 50 labels
1 - 50 labels
1 - 50 labels
1 - 50 labels

The pre-printed version of the Battery Log form will no longer be provided since the demand was very low.

WARRANTY INFORMATION
Since the BatteryCare key read procedure prior to a vehicle’s first delivery is no longer necessary, BMWeBay logo is
currently in the process of re-transitioning the reimbursement of the battery maintenance step, one (1) FRU,
back to the applicable QC1 labor operations.
Please refer to the updated version of SI B01 01 08 for the interim claim submission procedure for QC1s
performed on or after July 1, 2019.

Copyright ©2020 BMWeBay logo of North America, Inc.
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61 18 08_BATTERY MAINTENANCE REQUIREMENTS: BATTERY CARE

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Submit an IDS ticket to the Warranty Department
Submit an IDS ticket to the Parts Department

Supporting Materials
picture_as_pdf B611808_Battery_Log_Form_2021.pdf
picture_as_pdf B611808_BatteryCare_Process_Flyer.pdf
picture_as_pdf B611808_Battery_Log_Form_2020.pdf

Copyright ©2020 BMWeBay logo of North America, Inc.
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September 2020

Attachment to B611808

VDC USE: Chassis #:

2021 BMWeBay logo Group
Battery Log Form

Battery (12V) / Kombi
Battery (HybrideBay logo)
Date
Inspector

Stock#

Volts / SOC%
SOC%

This form should be filled out when the vehicle is received and updated according to the proper
procedure (display vs. storage vehicle). It should be placed in the vehicle history file when sold.
Note: Failure to maintain batteries as recommended and documented with this form will be considered sufficient
cause to reject warranty claims.

A

Model

Vehicle Receipt

Center #

B

Voltage as received

Vehicle In Storage - Checked Every 4 Weeks
Voltage Voltage Charged
(12V) / HybrideBay logo
By
LED 0 Qr Qw Er F

Week
Of

Week
Of

Voltage Voltage Charged
(12V) / HybrideBay logo
By
LED 0 Qr Qw Er F

Chassis#
Inspected by

Date received

Color indicates battery is to be checked during the week of . . .
Week
Of

Voltage Voltage Charged
(12V) / HybrideBay logo
By
LED 0 Qr Qw Er F

Week
Of

Dec. 21

Dec. 28

Jan. 4

Jan. 11

Jan. 18

Jan. 25

Feb. 1

Feb. 8

Feb. 15

Feb. 22

Mar. 1

Mar. 8

Mar. 15

Mar. 22

Mar. 29

April 5

April 12

April 19

April 26

May 3

May 10

May 17

May 24

May 31

June 7

June 14

June 21

June 28

July 5

July 12

July 19

July 26

Aug. 2

Aug. 9

Aug. 16

Aug. 23

Aug. 30

Sept. 6

Sept. 13

Sept. 20

Sept. 27

Oct. 4

Oct. 11

Oct. 18

Oct. 25

Nov. 1

Nov. 8

Nov. 15

Nov. 22

Nov. 29

Dec. 6

Dec. 13

C

Display Vehicle - Monitored Daily

Date
Voltage before charge
Charged by
Date
Voltage before charge
Charged by

Voltage Voltage Charged
(12V) / HybrideBay logo
By
LED 0 Qr Qw Er F

Battery Log Form

Stock #

This form should be filled out when the vehicle is received and updated according to the proper procedure (display
vs. storage vehicle). It should be placed in the vehicle history file when sold.
Note: Failure to maintain batteries as recommended and documented with this form will be considered sufficient
cause to reject warranty claims.

A

Center #

D

Model

Vehicle Receipt

Voltage as received

Inspected by

Date received

Vehicle In Storage - Charged Every 3 Months
Date

January
Voltage
Before
Charge

Date

February
Charged
By

Voltage
Before
Charge

Date

April
Charged
By

Charged
By

Voltage
Before
Charge

Charged
By
Date

October
Voltage
Before
Charge

Charged
By

Voltage
Before
Charge

Voltage before charge
Charged by

Date
Voltage before charge
Charged by

Charged
By
Date

Charged
By

Voltage

12

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TSB/Document ID: B611808

Replacement Service Bulletin Number:

MFR Communication Date: 2020-09-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

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