NHTSA ID Number: 10180867
Manufacturer Communication Number: JLRTB02052NAS1
TSB/Document Date: 2020-10-07
Summary
REAR DOORS DIFFICULT TO OPEN
9/16/2020
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JLRTB02052NAS1
TECHNICAL BULLETIN
16 SEP 2020
© Jaguar
Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
INFORMATION
SECTION:
501-03
SUBJECT/CONCERN:
Rear Doors Difficult To Open
AFFECTED VEHICLE RANGE:
MODEL:
Defender (LE)
MODEL YEAR:
2020 Onwards
VIN:
000431 Onwards
ASSEMBLY PLANT:
Nitra (Slovakia)
APPLICABILITY:
5-Door
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
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SITUATION:
When opening either of the rear doors, the door seal contacts the rear quarter window and
makes opening the doors more difficult and sometimes noisy.
CAUSE:
C-pillar exterior finisher trim to rear quarter window alignment incorrect.
ACTION:
Follow the instructions below.
PARTS:
NOTE:
An allowance equivalent to $13.00 has been allocated to locally source 3M Double
sided tape 4229P - 5 mm wide - 3 m roll (or equivalent). 1 role of 3M double side
tape will repair a maximum of 3 vehicles.
PART NUMBER
DESCRIPTION
QUANTITY
LR132185
C-Pillar finisher trim - Le
1
LR132182
C-Pillar finisher trim - Right
1
ZZZ001
3M Double sided tape 4229P - 5 mm wide - 3 m
roll (or equivalent)
$13.00
WARRANTY:
NOTES:
Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain
the latest repair time.
The JLR claims submission system requires the use of causal part numbers. Labor
only claims must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
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CONDITION
CODE
CAUSAL PART
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SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL PART
JLRTB02052 - Rear door alignment Single
99.01.21
0.2
07
LR132185/LR132182
JLRTB02052 - Rear door alignment Pair
99.01.22
0.3
07
LR132185/LR132182
JLRTB02052 - C-Pillar finisher trim Renew and door seal modification Single
99.01.23
0.2
07
LR132185/LR132182
JLRTB02052 - C-Pillar finisher trim Renew and door seal modification Pair
99.01.24
0.3
07
LR132185/LR132182
DESCRIPTION
NOTE:
Normal Warranty procedures apply.
SERVICE INSTRUCTION - DOOR ALIGNMENT
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1.
NOTE:
Only check the alignment of the rear doors that are difficult to open.
Check the alignment of the rear door(s) in the areas shown in the illustration.
If the rear door alignment is within tolerance, continue to the next
service instruction section.
If the rear door alignment is out of tolerance, continue to the next step.
SECTION
DESCRIPTION
GAP
PROFILE
A
Rear door to rear quarter
N/A
0.0 ± 0.5 mm
B
Rear door to rear quarter
3.5 ± 0.7 mm
0.0 ± 0.7 mm
2.
NOTE:
Only adjust the rear doors that are out of alignment tolerance.
Adjust the rear door(s) to be within tolerance (see TOPIx Workshop Manual section
501-26: Body Repairs: Vehicle Specific Information and Tolerance Checks - General
Procedures - Rear Door Alignment).
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3.
Check the operation of the rear door(s).
If the door is no longer difficult to open, do not continue with this
technical bulletin.
If the door is still difficult to open, continue to the next service
instruction section.
SERVICE INSTRUCTION - TRIM FINISHER INSTALL AND SEAL MODIFICATION
NOTE:
Only complete the following steps for doors that were not repaired a er completing
the door alignment procedure.
1.
Open the rear door that is difficult to open.
2.
Remove and discard the C-pillar exterior finisher trim.
Clean the area behind the C-pillar exterior finisher trim.
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3.
Install the new C-pillar exterior finisher trim.
Remove the adhesive tape backing.
Make sure the C-pillar exterior finisher trim protrudes 1-1.5 mm away
from the rear quarter window, as shown in the illustration, before fully
securing. The image with the RED 'X' shows the C-pillar exterior finisher
trim installed incorrectly behind the rear quarter window. The image with
the GREEN '✓' shows the C-pillar exterior finisher trim installed correctly
with a 1-1.5 mm protrusion from the rear quarter window.
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4.
(A) Reposition the section of rear door seal shown in the illustration.
(B) Make sure the area highlighted in the illustration is clean, dry and free from
contamination.
5.
(C) Apply the double sided adhesive tape along the seal path on the door frame, as
shown in illustration 'C'. Do not remove the protective backing from the double
sided adhesive tape at this stage.
(D) Install the section of rear door seal removed during step 4.
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6.
(E)With the rear door seal installed, remove the protective backing from the double
sided adhesive tape.
(F) Apply firm pressure to the rear door seal to make sure it is adhered to the
double sided adhesive tape.
7.
Repeat steps 1 to 6 for the other door, if required.
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TSB/Document ID: JLRTB02052NAS1
Replacement Service Bulletin Number:
MFR Communication Date: 2020-09-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY:DOOR
MFR Component System:
MFR Component Subsystem:
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