NHTSA ID Number: 10180298
Manufacturer Communication Number: 18NA094
TSB/Document Date: 2020-09-28
Summary
This informational bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735, 15040, 15041, 15043, 15044, 15045, 15046, 15047, 15048, 15049, 15050, 15052, 15053, 15406, 15438, 15442, 15815, 15816, 15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811, 17478, 18015, N192273760 and N192278940.
Bulletin No.:
Service Bulletin
Date:
18-NA-094
August, 2020
INFORMATION
Subject:
Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls
14491, 14735, 15040, 15041, 15043, 15044, 15045, 15046, 15047, 15048, 15049, 15050,
15052, 15053, 15406, 15438, 15442, 15815, 15816, 15817, 15818, 15826, 17009, 17476,
17477, 28810, 28811, 17478, 18015, N192273760 and N192278940
Attention: Please direct this bulletin to the General Manager, Parts and Service Director, Parts
Manager, Service Manager, Used Vehicle Sales Manager and Warranty Administrator.
THE $50 COMPLETION RATE IMPROVEMENT
PROGRAM EXPIRED ON 12-31-18.
THE COURTESY TRANSPORTATION
REIMBURSEMENT PROGRAM IS STILL IN EFFECT.
Brand:
Model:
Silverado
HD
Sierra HD
Model Year:
VIN:
from
to
2007
2008
Vibe
2003
2010
9-3
2006
2011
9-5
2006
2009
9–2X
2005
2006
Astra
2008
2009
Involved Region or Country
to
—
—
Engine:
All
All
This program applies to U.S. dealers only and is designed to help facilitate higher
completion rates for the safety recalls and vehicle models identified above.
The National Highway Traffic Safety Administration
(NHTSA) is overseeing efforts across all vehicle
manufacturers to help improve completion rates for the
Takata air bag recall. In support of this initiative,
General Motors
implemented a Takata Completion
Rate Improvement Program on October 1, 2017 that
included two components: $50 Dealer Completion
Bonus and Courtesy Transportation Reimbursement.
The program officially ended on December 31, 2017,
but was extended through February 28, 2018 with
modifications and then eventually extended through
July 31, 2018 and again on December 31, 2018. The
$50 Dealer Completion Bonus program expired as of
December 31, 2018. However, the Courtesy
Transportation Reimbursement program continues.
Copyright 2020 General Motors LLC. All Rights Reserved.
from
The program is designed to encourage dealers to
actively follow-up with affected vehicle owners and
assist them with scheduling a service appointment so
that this serious safety defect can be corrected as
quickly as possible.
$50.00 Dealer Completion Bonus (expired as of 12/
31/18)
The $50.00 dealer completion bonus for the
replacement of Takata air bag inflators is now expired.
To qualify for the bonus, the recall repair must be
performed at a GM dealership from January 1, 2018
through December 31, 2018 and the used air bag
inflator returned as per applicable shipping instructions.
The GM recalls and vehicles identified in the following
table are eligible for the $50.00 dealer completion
bonus.
Page 2
August, 2020
Bulletin No.: 18-NA-094
Recall
Number
Bulletin Subject
Division
Model
Model Year
14491
Front Passenger Air Bag Inflator
Assembly
Vibe
2003-2007
14735
Front Passenger Air Bag Inflator Module
Vibe
2003-2005
15040
Front Passenger Air Bag Inflator
9-2X
2005
15041
Driver Air Bag Replacement
9-3
9-5
2006-2011
2006-2009
15043
Driver Air Bag Replacement
9-3
9-5
2006-2011
2006-2009
15044
Front Passenger Air Bag Inflator
9–2X
2006
15045
Front Passenger Air Bag Inflator
9-2X
2006
15046
Front Passenger Air Bag Inflator
9-2X
2006
15406
Front Passenger Air Bag Inflator Module
Vibe
2004-2007
15438
Front Passenger Air Bag Inflator
Silverado HD
Sierra HD
2007-2008
15442
Front Passenger Air Bag Inflator
9-2X
2005
15815
Front Passenger Air Bag Inflator Module
Vibe
2008
15816
Front Passenger Air Bag Inflator
Vibe
2008
15817
Front Passenger Air Bag Inflator
Silverado HD
Sierra HD
2007-2008
15818
Front Passenger Air Bag Inflator
9-2X
2005
15826
Front Passenger Air Bag Inflator
Vibe
2009-2010
17009
Front Passenger Air Bag Inflator
Vibe
2009
17476
Front Passenger Air Bag Inflator
Vibe
2009-2010
17477
Front Passenger Air Bag Inflator
Vibe
2010
28810
Takata Driver Air Bag
Astra
2008-2009
28811
Takata Driver Air Bag
Astra
2008-2009
17478
Front Passenger Air Bag Inflator
Vibe
2003-2007
18015
Front Passenger Air Bag Inflator
Vibe
2003-2007
For each eligible Takata air bag recall repair performed
at a GM dealership from January 1, 2018 through
December 31, 2018, dealers should submit for a $50.00
dealer completion bonus via the GM Global Warranty
System. Check the appropriate recall bulletin in the
electronic Service Information (eSI) system for detailed
submission instructions.
Courtesy Transportation Reimbursement
Even though the involved vehicles are well beyond
courtesy transportation eligibility guidelines, dealers
are authorized to provide alternate transportation to
affected vehicle owners while their vehicle is at a GM
dealership for completion of an eligible Takata air bag
recall. This could include one-way or two-way shuttle
service, one half-day vehicle rental or one full-day
vehicle rental with maximum reimbursement capped at
one full-day vehicle rental.
The availability of courtesy transportation to these
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TSB/Document ID: 18NA094
Replacement Service Bulletin Number:
MFR Communication Date: 2020-08-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: AIR BAGS
MFR Component System:
MFR Component Subsystem:
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