91 MIB3: Software Update Instructions
91 20 05 2060523/1 August 27, 2020.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A4, A5

2020

All

MIB3

All

2021 - 2023

All

MIB3

Condition
The customer’s vehicle has a MIB3 MMI system and requires a software update according to another Technical
Service Bulletin (TSB).

Technical Background
The MIB3 MMI system was first introduced in the model year 2020 A4/A5 models. Additionally, starting with
model year 2021, all Audi vehicles are equipped with a MIB3 system.
For more information about the SD creator, see TSB 2047812: 00 SD Creator: how to set up and use the SD
Creator for obtaining vehicle software updates via the MirrorServer.

Production Solution
Not applicable.

Service
Required equipment:
 ODIS Tester.
 SVM Code.
 MIB3 software update on USB flash drive (See Required Parts and Tools or download the software from the
MirrorServer using the SD Creator Program).
Note:
For MIB3 vehicles, a USB flash drive has to be used instead of a SD card. Do not use a USB SD card reader
and an SD card to attempt the update.
Time to complete update:

Page 1 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

 Approximately 45 to 75 minutes (includes 15 – 45 minutes for the SW update and 30 minutes for the SVM
process).

General MMI Software Update Process:
1. Deactivate the Bluetooth or Wi-Fi connection option in ODIS.
2. Connect the diagnostics head with a USB cable to the vehicle.
3. Open the “Flash” feature in ODIS. Click on "SVM code input" and "Perform check".
4. Enter the SVM code of the update. The system then checks the applicability of the code for the vehicle. The
part number of the update medium is also shown on the tester.
5. Insert the Update USB flash drive in the USB port located within the center console area of the vehicle:
 The tester automatically guides you through the updating process.
 The program then performs the configuration of the new software and reports the build status back to the
server.
 Always follow the commands on the tester screen.
6. After the successful update remember to remove the USB flash drive. It can be used on other vehicles.

If the update is cancelled, proceed as follows:
1.

Enter the red engineering menu by touching the
screen with two fingers in the top right corner (Figure
1).

Figure 1. Gesture to enter the red engineering menu.

Page 2 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

2.

Use the volume control to navigate the red engineering menu (left and right for scrolling, push to select):
 Select "Update" and the source of the update medium, USB.
 All control units to be updated are shown, scroll all the way down and start the update.

3.

After the manual successful update perform the SVM code again so that the ODIS tester can make the
necessary configuration and report the new vehicle configuration to the SVM server.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

9196

Damage Code:

0039

Labor Operations:

Method 1: Automated update using ODIS
Check control unit & Test Functionality

9196 0199

10 TU

OR
Method 2: Manual update due to SVM server issues
Program infotainment control unit & Test
Functionality
Diagnostic Time:

0150 0000

70 TU

0150 0000

Time stated on
the diagnostic
protocol (Max 175
TU)

Method 1: Automated update using ODIS
GFF

OR
Method 2: Manual update due to SVM server issues
GFF

0150 0000

Time stated on
the diagnostic
protocol (Max 75
TU)

Page 3 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Claim Comment:

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

As per TSB # (include number from original TSB)

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools
See the original TSB for the table.

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2047812, 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
All parts and service references provided in this TSB (2060523) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.

Page 4 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.