8/27/2020

ISB6.7 CM2350 MY13 and MY14 Variable Geometry Turbocharger Actuator TRP for Out of Warranty Failures

Temporary Repair Practice
TRP Number: t2145

Revision: D

ISB6.7 CM2350 MY13 and MY14 Variable Geometry Turbocharger Actuator
TRP for Out of Warranty Failures

Released Date: 18-Aug-2020
Expiration Date (U.S. and Canada):
14-Jun-2024
Expiration Date (International): 14Jun-2024

Attention
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices
Worldwide distr./ branches and Div./Reg Offices (Automotive)
This is to revise and replace TRP 2145-C, dated 07-Apr-2020. This revision is to:
1. Update the retroactive expiration note, and
2. update the SRT list.
If additional information is required, please contact your Cummins Warranty Operations Group Leader.

Description
This Temporary Repair Practice is being issued to address Variable Geometry Turbocharger Actuator failures on certain ISB6.7
CM2350 engines. This TRP authorizes certified repair locations to replace the Variable Geometry Turbocharger Actuator if fault
codes or troubleshooting lead to a confirmed failure of the VGT Actuator.

Note : This TRP only applies to engines that are no longer covered by a Cummins Base, Extended, or Emissions
warranty program. If a Cummins coverage is available for the failed component, the claim should be filed to the
coverage that gives the most benefit to the Customer.
https://quickserve.cummins.com/qs3/pubsys2/xml/en/trp/2021/t2145.html

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ISB6.7 CM2350 MY13 and MY14 Variable Geometry Turbocharger Actuator TRP for Out of Warranty Failures

Note : This field action also allows retroactive coverage of repairs, including customer billable repairs, completed by
Cummins authorized repair locations prior to the release date of this field action. Previous repairs may be eligible for
reimbursement of ONLY the work defined in this publication. Service providers should have invoice documentation of
original repair ready for support of the retroactive claim. All Service Providers attempting to file claims for retroactive
repairs should reference Warranty Memo M1825 for instructions.
Note : If original repair was not completed by a Cummins authorized repair location, the labor amount is not
reimbursable. ONLY parts will be reimbursed.
Note : Retroactive Coverage has an expiration date. As indicated in Warranty Memo 1825, retroactive claims will only
be accepted for a period of one (1) year from the original publication date, unless otherwise noted. Retroactive claims
for this coverage plan will NOT be accepted AFTER 21 February 2021.

Action
In order to qualify for repair under this field action, an engine:
1.
2.
3.
4.

must have NO existing coverage for the VGT Actuator, and
must be within 10 years in service and 185,000 miles, and
must show as OPEN on QuickServe® Online for this field action, and
must experience a Variable Geometry Turbocharger Actuator failure.

Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
1. Replace the Variable Geometry Turbocharger Actuator using service procedure 010-134 in Cummins Service Manual 2883567
for ISB6.7 CM2350 B101 engines.

Material Disposition
Where applicable, items removed should be returned to ReCon for core credit. Unless otherwise indicated, items with no core liability
can be scrapped.

Note : Additional parts, such as o-rings, gaskets and fasteners, that are required to complete the repair, but not listed,
may be claimed if sufficiently explained in the claim narrative. Additionally, due to local laws, RX/PX parts may not be
available for use in the repair. If this is the case for your region, use the New part equivalent of the appropriate ReCon
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ISB6.7 CM2350 MY13 and MY14 Variable Geometry Turbocharger Actuator TRP for Out of Warranty Failures

part. Further, if RX/PX parts are not readily available to complete the repair in a timely fashion, the new part
equivalent can be secured and used for the repair.

Reimbursements
Parts
The following parts are covered under this field action:
Part Number

Quantity

Description

531112600

2

WASHER,SEALING

549487800RX

1

KIT,ACT (NON-PORTED - OPTIONAL)

549604500RX

1

KIT,ACT (W/ COOLANT PORT OPTIONAL)

Note : SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim
narrative, may also be claimed on this action.
Note : As noted prior, this TRP only applies to engines that are no longer covered by a Cummins Base, Extended, or
Emissions warranty program. If a Cummins coverage is available for the failed component, the claim should be filed to
the coverage that gives the most benefit to the Customer. In the event that a Cummins coverage exists, ONLY Admin
and a Campaign Check (17-902) should be filed, removing the unit from eligibility for this TRP.
Labor Using Applicable Access Code and Time
SRT Code

Description

00-90X

Administrative time

10-021

Actuator - Variable Geometry
Turbocharger Electric - Remove and
Install

17-902

CAMPAIGN CHECK - CUMMINS
COVERAGE (OPTIONAL)

Time (hrs)

Travel
Travel is covered under this field action. Towing is not covered under this field action.
https://quickserve.cummins.com/qs3/pubsys2/xml/en/trp/2021/t2145.html

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ISB6.7 CM2350 MY13 and MY14 Variable Geometry Turbocharger Actuator TRP for Out of Warranty Failures

Other Claimables
Consumables are covered under this field action.

Note : Please consolidate all consumables and claim them as one line item in Other Claimables titled "CAMPAIGN
SUPPLIES". Please include brief summaries on the details of items claimed.

Claim Instructions
For Cummins Dealers, claims for this TRP must be filed via RAPIDSERVE™ Web (rsw.cummins.com). For information regarding
RAPIDSERVE™ Web, please reference the "Warranty" tab in QuickServe® Online. If there are additional questions, please contact
your local Cummins Distributor.
Claim Codes
Description

Code

Account Code:

65

Pay Code:

Distributor = X

Pay Code:

Dealer = D

Pay Code:

International = I

Failure Code:

WTHACH

Attachments
Click here to see t2145_esn-list.xlsx
(/service/english/attachments/t2145_esn-list.xlsx)
Engine Family

Fuel System

ISBe4 (6 Cylinder) QSB6.7 ISB ISDe, ISD4.5, ISD6.7 ISBe,
ISB4.5, ISB6.7
Design Application
https://quickserve.cummins.com/qs3/pubsys2/xml/en/trp/2021/t2145.html

Market Application
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ISB6.7 CM2350 MY13 and MY14 Variable Geometry Turbocharger Actuator TRP for Out of Warranty Failures

Design Application
Automotive

Market Application
Automotive

Document History
Date

Details
Document created; 14-Jun-2019
Update the parts list; 02-Jun-2019
Update the retroactive coverage limitations, parts description, SRTs, material dispostion; 11Oct-2019
Update the expiration date and update the retroactive expiration note; 07-Apr-2020
Update the retroactive expiration note and the SRT list; 18-Aug-2020

Last Modified: 18-Aug-2020

https://quickserve.cummins.com/qs3/pubsys2/xml/en/trp/2021/t2145.html

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