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JLRTBO2012NAS3

TECHNICAL BULLETIN

14 AUG 2020

© Jaguar Land Rover North America, LLC

NOTE: The information in Technical Bulletins is intended for use by trained, professional
Technicians with the knowledge, tools, and equipment required to do the job properly and
safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not
be performed by 'do-it-yourselfers'. If you are not a Retailer, do not assume that a condition
described affects your vehicle. Contact an authorized Land Rover service facility to

determine whether this bulletin applies to a specific vehicle.

INFORMATION

This reissue replaces all previous versions. Please destroy all previous versions.

This bulletin supersedes TSB JLRTBO2012NAS2/2020 dated 04 MAR 2020, which should
either be destroyed or clearly marked to show it is no longer valid (e.g. with a line across the

page). Only refer to the electronic version of this Technical Bulletin in TOPIx.

Changes are highlighted in blue

SECTION:

418-02

SUBJECT/CONCERN:

'Gearbox Fault Detected' Displayed On The Instrument Panel Cluster (IPC)

AFFECTED VEHICLE RANGE:

MODEL: MODEL YEAR: VIN: ASSEMBLY PLANT:

|-PACE (X590) 2019-2020 F60094-F80069 Graz (Austria)

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MARKETS:

NORTH AMERICA

CONDITION SUMMARY:

SITUATION:

A 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel
Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if
already in DRIVE, the customer may experience a ratcheting type noise followed by an

abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).

The following Diagnostic Trouble Code(s) (DTC)s may also be stored in the Powertrain
Control Module (PCM):

«= PO7E4-00

»=P272C-13

*P303F-15

« P303F-29

«= PO7E6-00

»=P272C-11

CAUSE:

No retention to the front Electric Drive Unit (EDU) causing strain on the wiring going to the

ERU parking lock actuator connector (C1YE113A).

ACTION:

Follow the instructions below.

PARTS:

PART NUMBER DESCRIPTION QUANTITY

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PART NUMBER

J9D1171

C2P24810

C2P24811

T4A16359

T4K9603

T4K12931

J9D1114

C2Z2224

T4K2896

C2P12731

T2H3774

T2H3162

T4K5106

T4K12935

T2H5007

XR857426

T2H5057

T4N8037

T2H6322

XR848057

T2H17786

DESCRIPTION

Air Conditioning (A/C) pipe to condenser O-ring
seal

A/C pipe O-ring seal

A/C pipe O-ring seal

Brake caliper bolts

EDU parking lock actuator (if required)
Engine compartment wiring harness
Front EDU to subframe bolts

Front EDU upper mounting nut/stabilizer bar link
lower nuts

Front EDU upper mounting vibration damper nut
Front halfshaft nuts

Front subframe to body bolts M12/rear lower
control arm bolts

Front subframe to body bolts M14
Front lower control arm bolts

Ground cable

Lower control arm nuts

Steering column lower shaft lower bolts
Steering gear boot inner clips

Tie-rod end nuts

Upper control arm to knuckle bolts
Upper control arm to knuckle nuts

Yoke retaining bolts

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QUANTITY

WARRANTY:

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NOTES:

= Repair procedures are under constant review, and therefore times are subject to
change; those quoted here must be taken as guidance only. Use TOPIx to obtain

the latest repair time.

= The JLR claims submission system requires the use of causal part numbers. Labor

only claims must show the causal part number with a quantity of zero.

JLRTBO2012 - 99.01.12 11.8 B4 T4K7182/T4K7184/T4K6641
Front compartment

wiring harness -

Renew

JLRTBO2012 - 99.01.13 11.9 B4 T4K7182/T4K7184/T4K6641/T4K9603
Front compartment

wiring harness and

EDU parking lock

actuator - Renew

NOTE:

Normal Warranty procedures apply.

CAUTION:

DO NOT attempt to repair any damaged wiring found on the front compartment
wiring harness. If the customer concern is still present after completing step 1 of the
service instruction, a new updated front compartment wiring harness MUST be
installed to repair the customer concern. Failure to follow this instruction may result
in rejection of the warranty claim and subsequent repeat repairs due to the
customer concern not being rectified in the first instance or the symptoms returning

in the future.

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NOTES:

= Some variation in the illustrations may occur, but the essential information is

always correct.

= Some components are shown removed for clarity.

NOTE:

Make sure any other related repairs are completed before continuing with

this technical bulletin.

E2S6857

Refer to the TOPIx Workshop Manual section 100-00: General Information -
Description and Operation - Diagnostic Trouble Code Index DTC: Powertrain
Control Module (PCM) for diagnosis and testing information relating to DTCs
PO7E4-00, P272C-13, P303F-15, P303F-29, PO7E6-00 and P272C-11.

o 6® If the ERU parking lock actuator connector (C1YE113A) wiring is found

to be damaged as per the illustration, continue to step 2.

o ® Ifno related repairs were identified and the customer concern is still

present, continue to step 2.

o « If any related repairs were identified and have been rectified and the

customer concern is still present, continue to step 2.

o = If any related repairs were identified and have been rectified but the
customer concern is not present, do not continue with this technical

bulletin.

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2, Remove the front compartment wiring harness (see TOPIx Workshop Manual

section 418-02: Wiring Harnesses - Removal and Installation - Front Compartment

Wiring Harness).

E264129

Inspect the electrical connector pins of the EDU parking lock actuator for signs of

water ingress or corrosion.

o ® If signs of water ingress or corrosion are not present on the electrical
connector pins of the EDU parking lock actuator, as shown in the image

with a GREEN 'V', continue to step 5.

o «® If signs of water ingress or corrosion are present on the electrical
connector pins of the EDU parking lock actuator, as shown in the images

with a RED 'X', continue to step 4.

4 Renew the EDU parking lock actuator (see TOPIx Workshop Manual section 601-
01: Electrical Drive Unit - Removal and Installation - Electric Drive Unit Parking

Lock Actuator).

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E250301

Remove and discard the front FRU ground cable.

o ®™ Release the retaining clip.

o ™ Remove the bolt.

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E2S0G01

Install the new front EDU ground cable.

o ™ Secure the ground cable with the retaining clip.
o ® Tighten the bolt.

o =® Torque: 12 Nm

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NOTE:

When installing the new front compartment wiring harness make sure the
new front EDU ground cable is routed through the loop formed by the EDU

parking lock actuator break out harness, as shown in the illustration.

E255944

Install the new updated front compartment wiring harness (see TOPIx Workshop
Manual section 418-02: Wiring Harnesses - Removal and Installation - Front

Compartment Wiring Harness).

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E250299

During the installation of the front EDU, make sure the new wiring harness clip is

installed in the NVH cover, as shown in the illustration.

10. An Electronic Product Quality Report (EPQR) must be submitted to provide a clear
photograph of any damage found on the original front compartment wiring
harness. A clear photograph of the electrical connector pins of the EDU parking
lock actuator, showing the signs of water ingress or corrosion, should also be

provided.

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