NHTSA ID Number: 10177514
Manufacturer Communication Number: V86 Rev. 1
TSB/Document Date: 2020-07-27
Summary
Emissions Recall V86 Catalytic Converter Efficiency
Service Procedure [Continued]
22. Install the oxygen sensor (1) and tighten to 52 N·m (38 ft. lbs.) (Figure 6).
23. Connect the oxygen sensors wire harness connector (2) and secure the wire
harness in the retainer (Figure 6).
24. Lower the vehicle.
NOTE: Connecting the negative battery cable to the Intelligent Battery
Sensor (IBS) must be done before installing on the battery post.
NOTE: DO NOT use a hammer to tap down the sensor. Use a post
spreader to open the post if reusing the existing sensor.
NOTE: Avoid IBS rotation during tightening of M8 nut as to avoid contact
of 2-way connector breakage when rotating in to the battery.
25. Connect the battery negative cable eyelet (2) to the IBS M8 stud (Figure 4).
26. Install the M8 hex nut (1) to the IBS and tighten the nut to 15 N·m (11 ft. lbs.)
(Figure 3).
NOTE: M8 has much higher torque than the M6 clamp and can break IBS
free if the M6 is tightened prior.
27. Tighten the battery negative cable clamp M6 nut (1) to 7 N·m (62 in. lbs.)
(Figure 1).
28. Install the electrical connector (1) to the IBS. Make sure there is no stress on the
wires (Figure 2).
29. Install the rear compartment floor trim panel.
30. Proceed to: Section C. Install the Authorized Modifications Label.
Emissions Recall V86 -- Catalytic Converter Efficiency
Page 13
Service Procedure [Continued]
C. Install the Authorized Modifications Label:
1. Type or print (with a ballpoint
pen) the necessary information
shown in (Figure 10) onto the
authorized modifications Label.
2. Remove the paper backing from
the clear film on the front of the
authorized modifications label
then carefully apply the clear
film over the front of the
authorized modifications label
(Figure 11).
NOTE:
The
Authorized
Modifications Label should be
located near the Vehicle
Emission Control Information
(VECI) label (Figure 12).
3. Locate the VECI label on the
underside
of
the
engine
compartment hood (Figure 12).
REPLACE CATALYTIC CONVERTER
REPROGRAM POWERTRAIN CONTROL MODULE
RECALL V86
Figure 10 – Authorized Modifications
Label
CLEAR FILM
LABEL
PAPER
BACKING
Figure 11 – Apply Clear Film
VECI LABEL
NOTE: For vehicles missing a
VECI label, locate a flat
protected
area
on
the
underside of the hood to apply
the authorized modifications
label.
4. Clean the surface near the VECI
label with isopropyl alcohol or
equivalent and a soft cloth.
AUTHORIZED MODIFICATIONS LABEL
Figure 12 – Apply Authorized
Modifications Label Near VECI Label
(Specific Vehicle May Look Different)
Emissions Recall V86 -- Catalytic Converter Efficiency
Page 14
Service Procedure [Continued]
5. Remove the authorized modifications label from its paper backing.
6. Apply the authorized modifications label next to the VECI label (Figure 12).
7. Firmly press and smooth the authorized modifications label to ensure good
adhesion.
8. Close the engine compartment hood.
9. Complete the Proof of Correction Form for California Residents, Section D.
10. Prepare removed catalyst for core return, Section E.
Service Procedure [Continued]
D. Complete Proof of Correction Form for California Residents:
This recall is subject to the State of California Registration
Renewal/Emissions Recall Enforcement Program. Complete a Vehicle
Emission Recall Proof of Correction Form (Form No. 81-016-1053) and
supply it to vehicle owners residing in the state of California for proof that
this recall has been performed when they renew the vehicle registration.
Process Steps to obtain the California Proof of Correction form:
a. Access the “DealerCONNECT” website.
b. Select the “Service” tab.
c. Under the “Publications” heading, select the “ePublishing” link.
d. Sign in using your Dealer Code and Password.
e. Select the “Proof of Correction form”.
Emissions Recall V86 -- Catalytic Converter Efficiency
Page 15
Service Procedure [Continued]
E. Prepare Catalyst for Core Return:
NOTE: Catalytic converter catalyst must be intact and all pipes must be
completely removed prior to core return. It is not necessary to remove
Oxygen (O2) sensors for catalyst core return.
NOTE: Mopar
® will reimburse only 50% of the core deposit on returns that
do not comply with the above requirement.
1. Cut the outlet pipe off of the catalyst as close to the pipe weld as possible
(Figure 11).
2. Return only the catalyst section for core deposit credit. Discard / recycle the
pipes cut off of the catalyst section (Figure 11).
CUT AT WELD
RETURN FOR CORE DEPOSIT
DISCARD / RECYCLE
Figure 11 – Remove Pipes from Catalyst for Core Return
For any questions relating to Core Returns
Please call GCRS Customer Service Toll-Free at 866-254-2940
or
Submit your inquiry on Dealer Connect under Parts>Contact Global Core Returns
Emissions Recall V86 -- Catalytic Converter Efficiency
Page 16
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid
will be used by FCA
to record recall service completions and provide dealer
payments.
Use the following labor operation numbers and time allowances:
Labor Operation
Number
Time
Allowance
Replace Catalysts, PCM Software Up to Date
11-V8-61-82
1.4 hours
Replace Catalysts and Update PCM Software
11-V8-61-83
1.5 hours
11-V8-61-50
0.2 hours
Related:
Remove pipe from catalyst for core return
up to $3 reimbursement per vehicle for
cutting supplies, bill as NPN
Add the cost of the recall parts package plus applicable dealer allowance to your
claim.
NOTE: See the Warranty Administration Manual, Recall Claim Processing
Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select “Global Recall System” on
the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to FCA
are being notified of the service
requirement by first class mail. They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner letter is attached.
Emissions Recall V86 -- Catalytic Converter Efficiency
Page 17
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner’s name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim
submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip
code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that
was obtained from the Department of Motor Vehicles of various states. Use of this information
is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please
contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA
US LLC
This notice applies to your vehicle,
[Model Year and Model]
IMPORTANT EMISSIONS RECALL
VIN XXXXXXXXXXXXXXXXX
Catalyst Efficiency
V86
Dear [Name],
LOGO
VEHICLE PICTURE
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler
/
Dodge
/ Jeep
® / RAM
/ Dealership
2. Call the FCA
Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar
Owner’s Companion App.
QR Code
Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar
Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Emissions Recall
V86
FCA
US LLC, has determined that certain [2015-2017 Model Year (LA) Dodge Challenger Hellcat
and 2015-2017 Model Year (LD) Dodge Charger Hellcat] vehicles equipped with a 6.2L supercharged
engine may release air pollutants which exceed Federal and California standards.
WHY DOES MY VEHICLE NEED REPAIRS?
Degradation of the catalytic converter may result in your vehicle [1] exceeding the emissions
standards for Non-Methane Organic Gas (NMOG) and Nitrogen Oxide (NOx).
HOW DO I RESOLVE THIS IMPORTANT EMISSIONS ISSUE?
FCA
will repair your vehicle free of charge (parts and labor). To do this, your dealer will update
the Powertrain Control Module (PCM) software and replace both catalytic converters and the
oxygen sensors. The estimated repair time is two hours. In addition, your dealer will require
your vehicle for proper check-in, preparation, and check-out during your visit, which require
more time. Your time is important to us, so we recommend that you schedule a service
appointment to minimize your inconvenience. Please bring this letter with you to your
dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER
, DODGE
, JEEP
OR RAM
DEALER TODAY
OUR DEALERSHIPS ARE OPEN AND TAKING THE NECESSARY STEPS TO
ENSURE A SAFE AND CONVENIENT EXPERIENCE.
CALIFORNIA RESIDENTS
The State of California will require the completion of this emission recall repair prior to vehicle
registration renewal after normal business conditions are reestablished. Owners can check the
status of when this will occur by checking CARB’s website https://ww2.arb.ca.gov/emissionsrecall-registration. Your dealer will provide you with a Vehicle Emission Recall Proof of
Correction Form after the Emission Recall service is performed. Be sure to save this form since
the California Department of Motor Vehicles may require that you supply it as proof that the
Emission Recall has been performed.
In order to ensure your full protection under the emissions warranty provisions, it is
recommended that you have your vehicle serviced as soon as possible. Failure to do so could
be determined as lack of proper maintenance of your vehicle.
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [2]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your satisfaction. Thank
you for your attention to this important matter.
Customer Assistance/Field Operations
FCA
US LLC
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
At Mopar
®, the safety and well-being of everyone in our Dodge
Brand family is always
our top priority. In these unprecedented and quickly changing times, we know that
vehicle service may not be top of mind.
Many states consider vehicle maintenance an essential service. Visit us online to see
how we can help you care for your vehicle, including checking on any potential
safety-related recalls. Simply log in or register to see how to keep your vehicle ready
for anything. Should your vehicle need service, many of our Dodge
Brand dealerships
are open for business and taking the necessary steps to ensure a safe and
convenient experience.
Added Protection:
Seat, floor and steering wheel covers which will remain in your vehicle during
the entire visit to the dealership
• Disinfecting the areas of a vehicle touched by dealership personnel
• All employees instructed to follow CDC recommended hand washing procedures
• Dealer technicians using gloves while servicing each vehicle
Care and Convenience:
• Drop off your vehicle using our night drop box any time of the day
• Service progress updates provided via phone or text
• Outside pick up of your vehicle when it is complete
• Vehicle pick up/drop off or mobile service available at select dealers
[1] If you no longer own this vehicle, please help us update our records. Call the FCA
Recall Assistance Center at 1-800-853-1403 to update your information.
[2] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA
Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
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If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
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TSB/Document ID: V86 Rev. 1
Replacement Service Bulletin Number:
MFR Communication Date: 2020-06-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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