2021

TT Coupe & Roadster/TTS/TT RS
Client

Stock No.

Audi Delivery
Guidelines

Delivery Date

VIN

Delivery Inspection
Ensure Final Vehicle Quality Inspection Is Completed
 Inspect exterior for damage, dings, dents and surface scratches
 Verify that vehicle is equipped as specified and that all accessories have been installed
 Check interior for cleanliness, grease marks and damage

 Ensure tire pressures are set to “normal customer load” conditions and calibrate (store) the Tire Pressure Monitoring System
(TPMS) prior to Delivery
 Repair all defects prior to customer delivery
 Provide completed Audi phone box registration form to customer (if equipped)

 Check that floor mats are locked in place
Customer Priority Topics
1. ___________________________________________________________________________________________________________________________________________________________
2. ___________________________________________________________________________________________________________________________________________________________
3. ___________________________________________________________________________________________________________________________________________________________
How long would the client like to spend on topics today? ______________________________________
Priorities
 Voice Recognition

 Door Locks/Keyless Entry

 Navigation System

 Trunk/Hatch/Tailgate - Hard to Open/Close

 BLUETOOTH® mobile phone pairing

 Tire Pressure Monitoring System - Indicators

 Audio System (with smart phone integration)

 Cruise Control System

Exterior

Driver Controls (continued)

 Advise the customer to use only oil that meets Audi standards

 Power windows: Power retention until front door is opened,
one-touch up/down operation for all windows, pinch protection
for all windows

 Advise the customer that Audi recommends using top-tier detergent gasoline with a minimum octane rating of 91 AKI (95
RON) for TTS and TT RS, and 87 AKI (91 RON) for TT
Interior
Driver Controls
 Adaptive rear spoiler (deploys at 75 mph, retracts at 50 mph)
(if equipped)

 Power-adjustable, heated exterior side mirrors with powerfolding, & auto dimming
 Auto-dimming rear view mirror with digital compass
 Garage door opener (HomeLink®)
 Spare tire and/or mobility kit
 Tool kit with jack

 Instrument cluster, driver information systems, and steering
wheel controls

Steering

 Demonstrate how to operate exterior lights

 Demonstrate the multifunction steering wheel

 Demonstrate how to operate interior lights

 Tilt and telescopic adjustable steering column

 Automatic climate control
 Power outlets
 Glove box
Effective 6-30-2020-US
Version 1.0

Seating
 Demonstrate how to adjust the seats
1 of 3

2021 TT Coupe & Roadster/TTS/TT RS | Audi Delivery Guidelines

Client

Seating (continued)

Infotainment (continued)

 Heated front seats (three-step)

 Explain Wi-Fi® hotspot capabilities with 4G LTE connectivity (if
equipped)

 Neck-level heating (S Sport Seat package on Roadster only)
 Split folding rear seats (Coupe only)
 Pass-through w/removable ski bag (Roadster only)

 Explain the Nav-Data-Update process via the customer’s MyAudi account (if equipped)

 “Passenger Side Airbag Off” light

 Show how to manually set the clock, daylight savings time and
time zone

Owner’s Documents

 Review Audi Phone Box Customer Form and ensure Serial Number is listed

 Owner’s manual, MMI® manual and other manuals as equipped
 Take the Quick Questions & Answers Guide from the glove box,
open it, and demonstrate how to use it with the customer

Orientation Drive
Vehicle Systems

 Explain the “Text to Phone” features for viewing tutorials on a
smartphone or at the Audi Technology website: www.auditechnology.com

 Electromechanical parking brake

 Tire Warranty Booklet: Explain coverage from tire manufacturer

Suspension

 Warranty & Maintenance Booklet (stamp to confirm PDI was
completed): Adhere “vehicle identification label” from the vehicle trunk to the inside cover of the Warranty & Maintenance
Booklet prior to delivery

 Audi magnetic ride (with Dynamic, Comfort and Auto suspension settings) (TTS and TT RS only, if equipped)

 Review the recommended maintenance schedule. Explain the
importance of getting the Warranty & Maintenance Booklet
stamped for each maintenance performed
 Lemon Law Rights Booklet or Lemon Law Notice as required by
law
 Provide Audi Care information
 Help customer program the 24-hour Roadside Assistance number into their phone: 1-800-411-9988

 Tire pressure monitoring system (TPMS)

Driver Assistance
 Audi advanced key - keyless start, stop and entry with handsfree trunk release
 Explain the windshield wiper and washer functions
 Audi Parking system plus with front and rear acoustic parking
sensors
 Cruise control with coast, resume and accelerate features
 Audi drive select
 Audi side assist (if equipped)

Infotainment
 Review the MMI® controls and basic functionality

Roadster

 Bang & Olufsen® sound system (if equipped)

 Retractable acoustic soft top (Roadster only)

 MMI® Navigation plus (if equipped)

 Power operated wind blocker (Roadster only)

 MMI® touch with handwriting-recognition technology (if
equipped)

Wrap up

 SiriusXM® Satellite Radio with 90-day trial subscription

End the orientation drive in the service write-up area

 HD Radio™ Technology

 Tour the service department and introduce the customer to the
Service Manager and Service Consultant

 Demonstrate the scanning, tuning, and seek functions, as well
as how to save favorites

 Set up first service appointment

 Voice control (customer has to accept EULA for online recognizer)

 Ask the customer if you can program the service department’s
phone number into their phone

 BLUETOOTH® wireless technology & streaming audio for compatible devices

 Ask the customer if they would like to have the Audi Technologist phone number added to their phone contacts: 1-855-750TECH (8324)

 Audi smartphone interface: Apple® CarPlay and Google™
Android Auto integration
Effective 6-30-2020-US
Version 1.0

2 of 3

2021 TT Coupe & Roadster/TTS/TT RS | Audi Delivery Guidelines

Client

Audi Brand Specialist
I certify that all operations have been completed and this vehicle has been prepared in accordance with Audi Procedures and
Quality Standards.

Audi Brand Specialist Signature

Date

Would you like to schedule a New Vehicle Orientation?
 No

 Yes
Date

Time

By signing, I confirm all items in this checklist have been thoroughly reviewed with me and the statements below are true.
• Vehicle is clean and free of problems
• Received all keys and owner’s documentation
• Satisfied with features and controls explanations

Customer Signature

Effective 6-30-2020-US
Version 1.0

Date

3 of 3

Audi Phone Box-Equipped Vehicles
Operation of the Audi Phone Box is subject to the following requirements of the Federal
Communications Commission:

This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your
wireless provider and have your provider’s consent. Most
wireless providers consent to the use of signal boosters. Some
providers may not consent to the use of this device on their
network. If you are unsure, contact your service provider.
You MUST operate this device with approved antennas and
cables as specified by the manufacturer. Antennas MUST be
installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if
requested by the FCC or a licensed wireless service provider.
WARNING. E911 location information may not be provided or
may be inaccurate for calls served by using this device.

Make #
Model #

FKW
4MØ Ø35 456 A

Serial #
FCC ID

RK7MBC-NAR

CUSTOMER COPY