NHTSA ID Number: 10177290
Manufacturer Communication Number: 21TechRefGde630
TSB/Document Date: 2020-08-06
Summary
New Document
2021
Pre-Delivery Inspection
Technician Reference Document
Effective 6-30-2020-US
Version 1.0
Table of Contents
Technician Reference Document
Technician Reference Document Overview
The Pre-Delivery Inspection Technician Reference Document is designed to be a resource used in hand with
the Pre-Delivery Inspection Checklist (PDI). The PDI Checklist has been simplified to make the process more
efficient, and in doing so, this document has been created to be used as a reference for checklist items that
may have additional information. On the PDI Checklist, you find that certain items have been notated with an
asterisk symbol (*), this lets you know that additional information can be found in this Technician Reference
Document.
Below you will find a list of each model, with the page numbers to their left. After navigating to the desired
page, you will notice each model page is formatted similarly to the PDI Checklists. After each section title is the
original checklist item, followed by any additional information specific to that model.
Table of Contents
3-4
A4/S4/A4 allroad
5-6
A5/S5/RS 5
7-9
A6/S6/A6 allroad/RS 6 Avant
10-12
A7/S7/RS 7
13-14
A8 L/A8 PHEV/S8
15-16
e-tron
17-18
Q3
19-21
Q5/Q5 PHEV/SQ5
22-23
Q7/SQ7
24-25
Q8/SQ8/RS Q8
26-27
R8 Coupe/Spyder
28-29
TT/TTS/TT RS
Effective 6-30-2020-US
Version 1.0
Model Year 2021 | Audi
Pre-Delivery Reference Document | 2
A4/S4/A4 allroad
Technician Reference Document
Vehicle Preparation
Trunk Inspection (continued)
• Perform any open campaigns
• Set spare tire pressure
Follow instructions listed in campaign documentation
• Perform diagnostic work
Connect vehicle diagnostic tester
• Select “Diagnosis” mode and start diagnosis
• Perform vehicle identification
• Untick “Working with Guided Fault Finding”
• Switch to “Special functions” tab and select following
program:
Delivery Inspection total
• Start program by selecting “Carry out check”
• Continue to follow instructions on screen and complete
the process
• Switch to the “Control units” tab, press the “Guided Fault
Finding” button and launch Guided Fault Finding as far
as the test plan
• The static event memory entries must be evaluated and,
if necessary, processed using Guided Fault Finding
• Exit diagnosis; diagnostic log for delivery inspection is
sent automatically
• Install front license plate carrier
(if necessary)
• Retain any removed trim required for carrier
installation
and give to the customer. If no front license plate carrier![]()
is necessary ensure the carrier
remains in the trunk for
the customer
Exterior
• Check all key buttons and features
Check functionality of all keys. Verify vehicle starts and runs
with all keys and the start/stop button. Verify all doors and
trunk remotely lock/unlock with all keys, including all door
handle sensors with Advanced Key (if equipped)
Lighting and Windshield
• Test front washers (and headlight washers if equipped).
Correct aim if necessary
Headlights must be on to test functionality of the headlight
washers
See separate “Audi
Normal Load Condition Tire Pressure
Table” posted on ServiceNet
• Check battery clamps for proper torque
Refer to Elsa Pro for specification
Interior
• Check operation of window, lock, and seat controls
Check operation of all switches: Locks, windows, seat adjustment, heated seats (if equipped) and child safety features
• Inspect mirrors for proper operation
Inspect folding, adjustments, right side tilt in reverse, heating
• Check rear view mirror operation
Check self-dimming function/lighting
• Verify proper operation of climate control
Ensure proper heating and A/C cooling and open all panel
vents for all zones
• Inspect operation of all power outlets
Inspect operation of front outlet, aux. outlet under armrest,
and rear outlets
• Check panoramic sunroof and sunshade operation
Verify open/close/vent/deflector at edge and sunshade
operation
Settings
• Set Time source setting to “GPS” and set Auto daylight
savings time to “on.”
Change time zone appropriate to the dealer location
• Verify and set language and measurement units
This can be changed in the Settings menu by going to Menu >
Vehicle > Vehicle settings
• Verify Speech Dialog System is operating
Press the “Talk” button and verify several commands
• Set “Entertain. Fad.” in Parking aid to an audible level
Via “Menu > Vehicle > Left Option > Driver Assistance > Parking Aid”
• Set “Music volume while parking” to medium
Trunk Inspection
• Install wheel bolt cover removal tool from PDI kit into
trunk tool kit
Accessed via MMI rear view camera display, Settings > Music
volume while parking (applies to vehicles with park assist or
rear view camera)
Install wheel bolt cover removal tool from PDI kit and wheel
lock key (if applicable) into trunk tool kit
Effective 6-30-2020-US
Version 1.0
Model Year 2021 | Audi
Pre-Delivery Reference Document | 3
A4/S4/A4 allroad
Technician Reference Document
Settings (continued)
Driver Assistance (continued)
• Set dealership location in navigation (if equipped)
• Verify all vehicle Head-up display functionality (if
equipped)
Set dealership location for following back to dealership
during road test
• Turn off Manual Speed Warning (if equipped)
This can be changed in the Driver Assistance settings by
going to Menu > Vehicle > Driver Assistance > Speed Warning
> Manual > Select Off
Verify the image can be adjusted properly in the viewing
area of the windshield. Verify NAV directions, speed, cruise
control, and lane assist are all visible in Head-up display (as
equipped)
Post-Road Test Inspection
Media / Radio / SAT
• Verify HD Radio is turned “off”
This can be found in the Radio/Settings Menu
• Check engine oil level
Fill oil to the max level when the vehicle is at operating temperature
On-Hoist Inspection
Audi
connect® (USA ONLY) (if equipped)
• Inspect wheel bolts for proper torque
• Turn on the Wi-Fi® hotspot (if equipped)
Use torque wrench to verify
• Install wheel bolt covers and center caps as supplied
Wheel bolt covers and center caps can be found in the PDI kit
• Set and store tire pressures for either sold vehicle OR stock
inventory vehicle
If a known “sold” unit, set to appropriate Normal Load Condition. See separate “Audi
Normal Load Condition Tire Pressure
Table” posted on ServiceNet. If going to stock, set to maximum recommended tire pressures listed on the B-pillar door
jamb, and store tire pressure values in Car/System menu
Ensure the wireless network is turned on (Telephone > Right
Option > Wi-Fi® options > Wi-Fi® “On”)
• Check Wi-Fi® hotspot visibility. No data available at PDI (if
equipped)
Check Wi-Fi® hotspot functionality is enabled and verify the
SSID is set to “AUDIXXXXX”, where XXXXX = the last five digits of VIN that are automatically preset in the system
• Enable satellite map view for navigation (if equipped)
Enable satellite map view in the Navigation > Gear Icon >
Map Settings, and verify the satellite imagery appears in the
navigation map screen
Driving Performance
• Verify engine Start-Stop System functionality
Verify the velum sticker is on the start/stop button. Remove
the start/stop information card from the car kit and place it
in the glove box with the owner’s manuals. Additional supply
can be ordered via the Brand Store on AccessAudi
• Verify engine performance and acceleration
Listen for abnormal noise/vibrations
• Test drive vehicle applying brakes several times
Apply brakes at least 4 times at 20 mph (35 km/h) to clean
brake rotors. Check for abnormal noise/vibration/pulsation
• Calibrate rear view mirror
Calibrate rear view mirror compass to proper zone and check
self-dimming function/lighting (if equipped)
Driver Assistance
• Verify operation of parking system (if equipped)
Verify operation of Audi
parking system sensors with rear
view camera (if equipped)
Effective 6-30-2020-US
Version 1.0
Model Year 2021 | Audi
Pre-Delivery Reference Document | 4
A5/S5/RS 5
Technician Reference Document
Vehicle Preparation
Trunk Inspection (continued)
• Perform any open campaigns
• Set spare tire pressure
Follow instructions listed in campaign documentation
• Perform diagnostic work
Connect vehicle diagnostic tester
• Select “Diagnosis” mode and start diagnosis
• Perform vehicle identification
• Untick “Working with Guided Fault Finding”
• Switch to “Special functions” tab and select following
program:
Delivery Inspection total
• Start program by selecting “Carry out check”
• Continue to follow instructions on screen and complete
the process
• Switch to the “Control units” tab, press the “Guided Fault
Finding” button and launch Guided Fault Finding as far
as the test plan
• The static event memory entries must be evaluated and,
if necessary, processed using Guided Fault Finding
• Exit diagnosis; diagnostic log for delivery inspection is
sent automatically
• Install front license plate carrier
(if necessary)
• Retain any removed trim required for carrier
installation
and give to the customer. If no front license plate carrier![]()
is necessary ensure the carrier
remains in the trunk for
the customer
Exterior
• Check all key buttons and features
Check functionality of all keys. Verify vehicle starts and runs
with all keys and the start/stop button. Verify all doors and
trunk remotely lock/unlock with all keys, including all door
handle sensors with Advanced Key (if equipped)
See separate “Audi
Normal Load Condition Tire Pressure
Table” posted on ServiceNet
• Check battery clamps for proper torque
Refer to Elsa Pro for specification
Interior
• Check operation of window, lock, and seat controls
Check operation of all switches: Locks, windows, seat adjustment, heated seats (if equipped) and child safety features
• Inspect mirrors for proper operation
Inspect folding, adjustments, right side tilt in reverse, heating (if equipped)
• Check rear view mirror operation
Check self-dimming function/lighting (if equipped)
• Verify proper operation of climate control
Ensure proper heating and A/C cooling and open all panel
vents
• Inspect operation of all power outlets
Inspect operation of front outlet, aux. outlet under armrest,
and rear outlets
• Check panoramic sunroof and sunshade operation
Verify open/close/vent/deflector at edge and sunshade
operation
Settings
• Set Time source setting to “GPS” and set Auto daylight
savings time to “on.”
Change time zone appropriate to the dealer location
• Verify and set language and measurement units
This can be changed in the Setup/Settings menu
• Verify Speech Dialog System is operating
Press the “Talk” button and verify several commands
Lighting and Windshield
• Test windshield washers. Correct aim if necessary
Headlights must be on to test functionality of the headlight
washers
Trunk Inspection
• Install wheel bolt cover removal tool from PDI kit into
trunk tool kit
Install wheel bolt cover removal tool from PDI kit and wheel
lock key (if applicable) into trunk tool kit
Effective 6-30-2020-US
Version 1.0
• Set “Entertain. Fad.” in Parking aid to an audible level
Via Menu > Vehicle > Driver Assistance > Parking Aid
• Set “Music volume while parking” to medium
Accessed via MMI rear view camera display, Settings > Music
volume while parking (applies to vehicles with park assist or
rear view camera)
• Set dealership location in navigation (if equipped)
Set dealership location for following back to dealership
during road test
Model Year 2021 | Audi
Pre-Delivery Reference Document | 5
A5/S5/RS 5
Technician Reference Document
Settings (continued)
Driver Assistance (continued)
• Turn off Manual Speed Warning (if equipped)
• Verify all vehicle Head-up display functionality (if
equipped)
This can be changed in the Driver Assistance settings by
going to Menu > Vehicle > Driver Assistance > Speed Warning
> Manual->Select Off
Media / Radio / SAT
Verify the image can be adjusted properly in the viewing
area of the windshield. Verify NAV directions, speed, cruise
control, and lane assist are all visible in Head-Up Display (as
equipped)
• Verify HD Radio is turned “off”
This can be found in the Radio/Settings Menu
On-Hoist Inspection
• Install wheel bolt covers and center caps as supplied
Wheel bolt covers and center caps can be found in the PDI kit
• Inspect wheel bolts for proper torque
Use torque wrench to verify
• Set and store tire pressures for either sold vehicle OR stock
inventory vehicle
If a known “sold” unit, set to appropriate Normal Load Condition. See separate “Audi
Normal Load Condition Tire Pressure
Table” posted on ServiceNet. If going to stock, set to maximum recommended tire pressures listed on the B-pillar door
jamb, and store tire pressure values in Car/System menu
Driving Performance
• Verify engine Start-Stop System functionality
Verify the velum sticker is on the start/stop button. Remove
the start/stop information card from the car kit and place it
in the glove box with the owner’s manuals. Additional supply
can be ordered via the Brand Store on AccessAudi
• Verify engine performance and acceleration
Listen for abnormal noise/vibrations
Convertible Functionality (if equipped)
• Test operation of power folding top
Perform with engine running to conserve battery power
Post-Road Test Inspection
• Check engine oil level
Fill oil to the max level when the vehicle is at operating temperature
Audi
connect® (USA ONLY) (if equipped)
• Turn on the Wi-Fi® hotspot (if equipped)
Ensure the wireless network is turned on (Telephone > Right
Option > Wi-Fi® options > Wi-Fi® “On”)
• Check Wi-Fi® hotspot visibility. No data available at PDI (if
equipped)
Check Wi-Fi® hotspot functionality is enabled and verify the
SSID is set to “AUDIXXXXX”, where XXXXX = the last five digits of VIN that are automatically preset in the system
• Enable satellite map view for navigation (if equipped)
Enable satellite map view in the Navigation > Gear Icon >
Map Settings, and verify the satellite imagery appears in the
navigation map screen
• Test drive vehicle applying brakes several times
Apply brakes at least 4 times at 20 mph (35 km/h) to clean
brake rotors. Check for abnormal noise/ vibration/pulsation
• Calibrate rear view mirror
Calibrate rear view mirror compass to proper zone and check
self-dimming function/lighting (if equipped)
Driver Assistance
• Verify operation of parking system (if equipped)
Verify operation of Audi
parking system sensors with rear
view camera (if equipped)
Effective 6-30-2020-US
Version 1.0
Model Year 2021 | Audi
Pre-Delivery Reference Document | 6
A6/S6/A6 allroad/RS 6 Avant
Technician Reference Document
Vehicle Preparation
Trunk Inspection
• Perform any open campaigns
• Install wheel bolt cover removal tool from PDI kit into
trunk tool kit
Follow instructions listed in campaign documentation
• Perform diagnostic work
Connect vehicle diagnostic tester
• Select “Diagnosis” mode and start diagnosis
• Perform vehicle identification
• Untick “Working with Guided Fault Finding”
• Switch to “Special functions” tab and select following
program:
Delivery Inspection total
• Start program by selecting “Carry out check”
• Continue to follow instructions on screen and complete
the process
• Switch to the “Control units” tab, press the “Guided Fault
Finding” button and launch Guided Fault Finding as far
as the test plan
Install wheel bolt cover removal tool from PDI kit and wheel
lock key (if applicable) into trunk tool kit
• Set spare tire pressure
See separate “Audi
Normal Load Condition Tire Pressure
Table” posted on ServiceNet
• Check battery clamps for proper torque
Refer to Elsa Pro for specification
• Place one PR Number Label in the Warranty and
Maintenance Book inside front cover and one on the Rear
Panel Sill Frame under the luggage compartment floor, if
not already there
For vehicles produced prior to September 12, 2018
Labels are located in the trunk on top of spare tire
Rear Panel Sill Frame location: Top Arrow
• The static event memory entries must be evaluated and,
if necessary, processed using Guided Fault Finding
• Exit diagnosis; diagnostic log for delivery inspection is
sent automatically
• Install front license plate carrier
(if necessary)
• Retain any removed trim required for carrier
installation
and give to the customer. If no front license plate carrier![]()
is necessary ensure the carrier
remains in the trunk for
the customer
Exterior
• Check all key buttons and features
Check functionality of all keys. Verify vehicle starts and runs
with all keys and the start/stop button. Verify all doors and
trunk remotely lock/unlock with all keys, including all door
handle sensors with Advanced Key (if equipped)
• Check all doors for proper power closing (if equipped)
For vehicles equipped with the power door closing feature,
check all doors for proper closing
Lighting and Windshield
• Test front washers (and headlight washers if equipped).
Correct aim if necessary
Headlights must be on to test functionality of the headlight
washers
Effective 6-30-2020-US
Version 1.0
Model Year 2021 | Audi
Pre-Delivery Reference Document | 7
A6/S6/A6 allroad/RS 6 Avant
Technician Reference Document
Trunk Inspection (continued)
Settings
Warranty and Maintenance inside cover placement
• Set Time source setting to “GPS” and set Auto daylight
savings time to “on”
Change time zone appropriate to the dealer location
• Verify and set language and measurement units
This can be changed in the Setup/Settings menu
• Verify Speech Dialog System is operating
Press the “Talk” button and verify several commands
• Set “Music volume while parking” to medium
Accessed via MMI rear view camera display, Settings > Music
volume while parking (applies to vehicles with park assist or
rear view camera)
• Set dealership location in navigation
Set dealership location for following back to dealership
during road test
• Turn off Manual Speed Warning (if equipped)
Interior
• Check operation of window, lock, and seat controls
Check operation of all switches: Locks, windows, seat adjustment, heated seats and child safety features
This can be changed in the Driver Assistance Settings by
going to Menu > Vehicle > Driver Assistance > Speed Warning
> Manual > Select Off
Media / Radio / SAT
• Verify HD Radio is turned “off”
This can be found in the Radio/Settings Menu
• Inspect mirrors for proper operation
Inspect folding, adjustments, right side tilt in reverse, heating (if equipped)
• Check rear view mirror operation
Check self-dimming function/lighting (if equipped)
• Verify operation of heated/ventilated and massaging seats
(if equipped)
Check both front and rear. Massaging feature is in the front
seats only (if equipped)
• Verify proper operation of climate control*
Ensure proper heating and A/C cooling, open all panel vents
for all zones
• Inspect operation of all power outlets
Inspect operation of front outlet, aux. outlet under armrest,
and rear outlets
• Check sunroof and sunshade operation
Verify open/close/vent/deflector at edge and sunshade
operation
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TSB/Document ID: 21TechRefGde630
Replacement Service Bulletin Number:
MFR Communication Date: 2020-07-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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