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NHTSA ID Number: 10176736

Manufacturer Communication Number: SF600

TSB/Document Date: 2020-06-25


Summary

Service Bulletin for Cascadia ICC5 Units. On certain 2020 Cascadia vehicles, the flat panel display does not function as fully intended. The supporting electronic control unit (ECU) for the display will be replaced with an upgraded version.


11.

Select the CGW to program and select the VIN. Then, if a "Newest" record exists, select "Newest." If only
a "Latest" record exists, then select "Latest." Click "Next." See Fig. 10.
1

2

3

12/14/2018

1. Device to Program

f120461

2. Vehicle Identification Number

3. Settings

(VIN)
Fig. 10, Selecting "Latest" or "Newest" Software
Page 9

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Field Service Campign

June 2020
SF600A
12.

Review and verify the VIN and hardware part number. Click "Start" to program the controller. The software
will be flashed and the new parameter set will be written to the controller on the vehicle. See Fig. 11.

12/14/2018

f120462

Fig. 11, Programming the Controller

13.

When programming is complete, the page will display "The device was successfully programmed." Press
"Finish."
IMPORTANT: After programming is complete, the following message may appear in DiagnosticLink: "The
connected vehicle contains chassis devices with incompatible software versions, you will need to update
these control devices using Program Device. Click here for more information." If this message is shown,
continue with the following substeps. Otherwise, go to the next step.
13.1 Click on the banner message. See Fig. 12.

03/06/2019

f120490

Fig. 12, Clicking on the Banner Message
Page 10

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June 2020
SF600A

13.2 Print or take a screen shot of the incompatible ECUs. See Fig. 13.
13.3 Program all devices listed as incompatible from the previous step.

03/06/2019

f120491

Fig. 13, Printing the List of Incompatible ECUs

IMPORTANT: After programming, some fault codes may become active and some ECUs may not auto connect.
Cycling the ignition may clear the faults and connect the ECUs.
14.

Turn the ignition to the OFF position, unplug and restart DiagnosticLink, and wait one minute.

15.

Cycle the ignition 3 times, waiting 30 seconds between key off and key on. This action will enable Intelligent Predictive Powertrain Control (IPPC) to start communicating on Roll Call, and eliminate codes for the
IPPC not communicating.

Page 11

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Field Service Campign

June 2020
SF600A

Remove Connect 5 ECU (ICC5)
NOTE: The Connect 5 ECU (ICC5) is located below the XMC ECU. See Fig. 14 and Fig. 15.

1

4

2
3

02/17/2020

5

f547124

Fig. 14, ICC5 Electronics Bay Location

02/05/2020

f547123

Fig. 15, Electronics Bay

1.
2.

Disconnect the vehicle batteries.
Remove the electronics bay cover and the passenger-side lower dash cover. Refer to Section 60.06 in the
New Cascadia Workshop Manual for instructions.

3.

Remove the four fasteners that secure the Vehicle Power Distribution Module (VPDM) to the front of the
electronics bay, and carefully lay it on the floor. Refer to Section 54.08, Subject 100 in the New Cascadia
Workshop Manual for instructions.

4.

Identify and disconnect the connectors from the Connect 5 ECU (ICC5). See Fig. 16.

01/22/2020

f547098

Fig. 16, Connectors of Connect 5 ECU

5.

Press the Connect 5 ECU (ICC5) firmly towards the back of the electronics bay to release the ECU from
the forward mounting slots, then lift the Connect 5 ECU (ICC5) and remove it from the electronics bay.

Page 12

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North America LLC

Field Service Campign

June 2020
SF600A

Install Connect 5 ECU (ICC5)
1.

Position the new Connect 5 ECU (ICC5) in the electronics bay, then press the ECU firmly towards the
back of the shelf. Lower the front of the ECU on to the surface of the shelf and adjust its position horizontally until the tabs on the ECU are fully seated in the mounting slots.

2.

Install the Connect 5 (ICC5) harness connectors to the ECU.

3.

Install the Connect 5 ECU (ICC5) into the electronics bay by pressing it firmly towards the back of the bay
and inserting the ECU tabs into the forward mounting slots. See Fig. 16

4.

Install the Vehicle Power Distribution Module (VPDM). Refer to Section 54.08, Subject 100 in the New
Cascadia Workshop Manual for instructions.

5.

Install the electronics bay cover and the passenger-side lower dash cover. Refer to Section 60.06 in the
New Cascadia Workshop Manual for instructions.

6.

Connect the vehicle batteries.

Program the New Connect 5 ECU (ICC5)
1.

Connect the vehicle to DiagnosticLink.

IMPORTANT: Before performing this procedure, make sure to address any pre-existing conditions or fault codes
first.
2.

Select "Program Device." See Fig. 2 on page 5. If there are any items in the section "Request Pending"
downloads, they should be removed. To remove them, select the "Request Pending" list item, then press
the "Remove All" button. See Fig. 3 on page 6.

3.

Once all controllers are connected, read the vehicle parameters. See Fig. 17.

4.

Once all controllers are connected, click the "Parameters" icon on the left hand side of the screen to read
the vehicle parameters. See Fig. 17.

12/11/2018

f120455

Fig. 17, Reading Vehicle Parameters on DiagnosticLink

Page 13

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Field Service Campign

June 2020
SF600A

5.

Select "Program Device." There should be data to upload. Click "Connect to Server" to upload vehicle parameters to the server. See Fig. 5 on page 7.
At this point, a warning may appear. See Fig. 18. Click "OK" and continue.

06/01/2020

f120785

Fig. 18, New Connect 5 ECU (ICC5) Warning

6.

Click "Add" to add a download request for the vehicle. See Fig. 6 on page 7.

7.

Make sure the correct VIN and hardware is populated, then click OK. See Fig. 7 on page 8.

8.

There should be a request pending status for the VIN. Click "Connect to Server" to download the updated
unit data. See Fig. 8. The server will provide any new software available on the server as well as updated
parameter sets for the new software, adjusted for the parameter set that was just uploaded from the
vehicle.

9.

Once the data has been downloaded, click "Next." See Fig. 9 on page 9.

NOTE: "Latest" is the last service record (may be older software), and "Newest" is the most up to date software
available for the installed hardware. Both will have parameter sets that have been updated relative to the upload
from the vehicle. If the last service record is the most up to date software available, then "Latest" will be the
only record visible and there will be no "Newest” record.
10.

Select the CGW to program and select the VIN. Then, if a "Newest" record exists, select "Newest." If only
a "Latest" record exists, then select "Latest." Click "Next." See Fig. 19.

11.

Review and verify the VIN and hardware part number. Click "Start" to program the controller. The software
will be flashed and the new parameter set will be written to the controller on the vehicle. See Fig. 20.

Page 14

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North America LLC

Field Service Campign

June 2020
SF600A

1

2

3

06/02/2020

1. Selecting the Device to Program

f120461a

2. Vehicle Identification Number

3. Settings

(VIN)
Fig. 19, Selecting "Latest" or "Newest" Software

06/02/2020

f120462a

Fig. 20, Programming the ICC5
Page 15

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North America LLC

Field Service Campign

June 2020
SF600A

12.

When programming is complete, the page will display "The device was successfully programmed." Press
"Finish."

IMPORTANT: After programming is complete, the following message may appear in DiagnosticLink: "The connected vehicle contains chassis devices with incompatible software versions, you will need to update these control devices using Program Device. Click here for more information." If this message is shown, continue with the
next step. Otherwise, go to step 15.
13.

Click on the banner message. See Fig. 21.

06/02/2020

f120490a

Fig. 21, Clicking on the Banner Message

14.

Print or take a screen shot of the incompatible ECUs. See Fig. 13 on page 11.

15.

Program all devices listed as incompatible from the previous step.

IMPORTANT: After a programming, some fault codes may become active and some ECUs may not auto connect. Cycling the ignition may clear the faults and connect the ECUs.
16.

Turn the ignition to the OFF position, unplug and restart DiagnosticLink, and wait one minute.

17.

Cycle the ignition 3 times, waiting 30 seconds between key off and key on.

NOTE: This action will enable Intelligent Predictive Powertrain Control (IPPC) to start communicating on Roll
Call, and eliminate codes for the IPPC not communicating.
18.

Clear inactive faults and troubleshoot any active faults.

19.

Disconnect the vehicle from DiagnosticLink.

20.

Clean a spot on the base label (Form WAR259). Write the campaign number SF600 on a blank grey
completion sticker (Form WAR261). Attach the sticker to the base label to indicate the work has been
completed.

Page 16

12

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TSB/Document ID: SF600

Replacement Service Bulletin Number:

MFR Communication Date: 2020-06-25

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

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