NHTSA ID Number: 10176595
Manufacturer Communication Number: C2291A
TSB/Document Date: 2020-06-22
Summary
This In-Shop Campaign is being issued to address high levels of engine out smoke on certain MY16, ISB6.7 CM2350 B101 engines. This In-Shop Campaign authorizes certified repair locations to remove and clean the EGR Valve and clean the Intake Air Connection Exhaust Gas Entrance Ports, any time the unit is in for maintenance or repairs, with certain restrictions on reimbursement. This is an update to a previously submitted communication.
5/28/2020
In-Shop Campaign, ISB6.7 CM2350 B101 MY16 Yard Spotter EGR Valve Cleaning
Warranty Field Campaign
Campaign Number: c2291
Revision: A
In-Shop Campaign, ISB6.7 CM2350 B101 MY16 Yard
Spotter EGR Valve Cleaning
Released Date: 12-May2020
Expiration Date (U.S. and
Canada): 30-Mar-2021
Expiration Date
(International
): 30-Mar2021
Attention
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace Campaign 2291, dated 06-Mar-20. This revision is to:
1. Update the Description, and
2. update the Action list.
If additional information is required, please contact your Cummins Warranty Operations
Group Leader.
Description
This In-Shop Campaign is being issued to address high levels of engine out smoke on certain
MY16, ISB6.7 CM2350 B101 engines. This In-Shop Campaign authorizes certified repair locations
to remove and clean the EGR Valve and clean the Intake Air Connection Exhaust Gas Entrance
Ports. While this campaign is only to be performed once, it can be performed during regularly
scheduled maintenance or other repairs. There are certain restrictions on reimbursement.
Note : This In-Shop Campaign does not reimburse for any SRTs except those that are
listed. It is recommended, but not required, that this Field Action be performed as part
of another Cummins warrantable repair event to allow reimbursement for charges such
as travel, troubleshooting, or access issues that are outside the scope of this document.
Action
In order to qualify for repair under this field action, an engine:
1. will be covered Regardless of coverage status, and
2. must show as OPEN on QuickServe® Online for this field action, and
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2022/c2291.html
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5/28/2020
In-Shop Campaign, ISB6.7 CM2350 B101 MY16 Yard Spotter EGR Valve Cleaning
Note : The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
1. Remove and Clean the EGR valve per procedure 011-022 EGR valve in Service Manual
2883567. While the EGR valve is removed, use a safety solvent intended for use on aluminum
components (ex. carburetor cleaner) and a non-abrasive brush to clean the two Intake Air
Connection Exhaust Gas Entrance Ports. Attachment B shows a picture of these ports. The
Intake Air Connection does NOT need to be removed.
Material Disposition
Where applicable, items removed should be returned to ReCon for core credit. Unless otherwise
indicated, items with no core liability can be scrapped.
Reimbursements
Parts
The following parts are covered under this field action:
Part Number
Quantity
Description
493261500
2
GSK,CNN
525301900
1
GSK,VLV
Labor Using Applicable Access Code and Time
SRT Code
Description
11-004
EGR Valve - Remove and
Install
11-0YA
EGR Valve - Clean and
Inspect for Reuse (CM2350)
Time (hrs)
Travel
Travel is not covered under this field action. Towing is not covered under this field action.
Other Claimables
Consumables are not covered under this field action.
Claim Instructions
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2022/c2291.html
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5/28/2020
In-Shop Campaign, ISB6.7 CM2350 B101 MY16 Yard Spotter EGR Valve Cleaning
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web
(rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local
Cummins Distributor.
Claim Codes
Description
Code
Account Code:
65
Pay Code:
Distributor = X
Pay Code:
Dealer = D
Pay Code:
International = I
Failure Code:
WIRVBN
Attachments
Click here to see c2291_esn-list.xlsx
(/service/english/attachments/c2291_esn-list.xlsx)
see c2291_air_inlet_connection_attachment-b.pdf
Click here to
(/service/english/attachments/c2291_air_inlet_connection_attachment-b.pdf)
Engine Family
Fuel System
ISBe4 (6 Cylinder) QSB6.7 ISB ISDe, ISD4.5,
ISD6.7 ISBe, ISB4.5, ISB6.7
Design Application
Automotive
Market Application
All
Document History
Date
Details
Document Created; 06-Mar-2020
Update the Description and the Action list; 12-May-2020
Last Modified: 12-May-2020
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2022/c2291.html
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5/28/2020
In-Shop Campaign, ISB6.7 CM2350 B101 MY16 Yard Spotter EGR Valve Cleaning
https://quickserve.cummins.com/qs3/pubsys2/xml/en/campaign/2022/c2291.html
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Attachment B: Intake Air Connection
Exhaust Gas Entrance Ports
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TSB/Document ID: C2291A
Replacement Service Bulletin Number:
MFR Communication Date: 2020-05-12
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
MFR Component Subsystem:
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