NHTSA ID Number: 10176165
Manufacturer Communication Number: HSB2020-05.08
TSB/Document Date: 2020-06-05
Summary
Sales Bulletin - Notice regarding modification to front bumper of chassis which have Driver assist Pre- Collision system - OEM Chassis production update - New vehicle sub floor material change notice - Fored F- Series exhaust tip change notice - Facebook national show video post notice - New vehicle threshold and sill plate change notice - Remote customer inspection process update - Incomplete chassis availability list - New built ambulance availability list -
5/14/2020
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Sales Bulletin for Horton's Dealer Network.
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Sales Bulletin
HSB2020-05.08
Key Weekly Dealer Updates
May 8, 2020
NEW THIS WEEK
OEM Driver Assist Pre-Collision Option and Push Bumpers (REMINDER)
Back on our bulletin dated 2/11/20, we posted the following - "Last August,
OEMs announced the Driver Assist Pre-Collision option. We reached out to the
OEM to ask about how modifications to the front bumper, which such items as a
push bumper, may affect the functionality of the Driver Assist Pre-Collision
option. The OEM did not give definitive direction, but we were told these types
of modifications may interfere with the camera and/or radar zone. Since we do
not yet have a clear direction from the OEM on this subject, we have decided to
pause these and similar modifications to the front bumper on chassis with OEM
Driver Assist Pre-Collision until we have a better understanding and directive
from the OEM. We are still actively working to obtain this information from the
OEM and will provide an update when possible." We are re-posting this
announcement because we have recently started receiving request to add
Buckstop bumpers to chassis that have Driver Assist Pre-Collision Option. We
have not changed our stance in regards to this option. Until OEM gives us clear
guidelines on how to install these bumpers and not interfer with the Driver
Assist Pre-Collision system, we cannot offer these types of options on chassis
with the Driver Assist Pre-Collision Option.
Navistar
/International
Update
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Springfield,OH is schedule to open back up on Monday, May 18th. This is
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clearly a fluid situation with everything going on with chassis suppliers.
Currently struggling with axles shortages. Production start up is subject to
change.
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PREVIOUS WEEKS
Welcome to the Horton Family
Please help me welcome ETR, LLC, and Mercy Sales, Inc to the Horton
family. ETR will represent Horton in the state of Florida while Mercy Sales, Inc
will be representing Horton in the state of Michigan...or as Lance Randolph
would say, the state up north. WELCOME to our family!
OEM (GM/FCA
/Ford
) - Chassis Production Update
Most automakers are now targeting May 18th to resume production at their
U.S. factories after UAW officials raised concerns over earlier suggestions to
restart earlier in May. We will continue to communicated information as it
comes in to us.
Code 3
Dome Lights with Vital Vio Technology
We have been informed that the lead time on the Code 3
dome lights with Vital
Vio Technology is now currently at 16 weeks with a minimum purchase of 100.
If you have a unit in production and the customer wants to change his current
dome lights to these Code 3
dome lights, you will need to go through our Parts
Department to order them. Once the unit is finished in production, you will take
delivery of the unit and swap these lights out once they are in stock and
shipped to you. In regards to new units, with our current backlog/lead times,
you can option/SR these lights in on any new orders.
Sub-flooring Material Change
As presented to the Dealer Principals on a call last Friday, April 24, we are
making a change to our sub-floor material. Each dealership was shipped a
4"x4" sample for review. Please click here to review the letter that was sent with
each sample with information on the new sub-floor. Timing of this change will
be in the next few weeks once we use up some current inventory and are able
to receive the new material to put in stock.
Ford
Exhaust Tip on F-Series
Chassis
It has been brought to our attention that Ford
has stealth launch a 2020'MY
change in regards to the exhaust tip. Please see photo below for your
awareness.
Previous Exhaust Tip
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Current Exhaust Tip
Horton Facebook Post - 2020 Horton National Show Unit
Our 2020 National Show Unit video is now located on the dealer portal under
videos.
Dealer Interest Savings - May
Attached is a letter in regards to interest on prepayment of units. Please click
here to review a full copy of the letter.
Horton Facebook Post - Please Share - 2020 Horton National Show Unit
Last week you may have noticed we shared a video of our 2020 Horton
National Show unit. As I am typing this, the video has over 122k view, over 1k
of some type of reactions, and pretty positive comments. If you haven't already
done so, you will want to take a minute to review this video and possibly share
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it. (Last week for this notification.)
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Change to our Standard Threshold and Sill Plates
In the weeks to come, you will notice a change to our threshold and sill plates
standards. Please click here to review the PDF of a PowerPoint of these
changes. Please review and get with me if you have any
questions/concerns/comments on this change. (Last week for this notification.)
Remote Customer Inspection Process - Update
It has been discovered during the remote customer inspection process this
week that the email link we send to you and your customer to get into OneDrive
to review the Matterport, videos, and pictures cannot be forward to anyone
else. This is a safety feature in OneDrive not to allow the information to be
shared with others without us initiating it. Please make sure to communicate
with us who you want to receive the link. If you need to add someone to that
list, please let us know, and we will add them. (Last week for this notification.)
OEM (GM/FCA
/Ford
) - Chassis Production
It has been requested that all OEM's prioritize ambulance & fire chassis when
they go back into production, which we are hearing will be Monday, 5/4. We
have not heard anything official as of yet, but we have heard through some of
the back channels that the OEM's are planning on doing that. The OEM's start
date of 5/4 is all depending if the employees actually come back to work. There
have been some comments that the employee's union may feel this is too soon
for employees to come back. Once we have additional information, we will
share it. (Last week for this notification.)
FCA
(RAM
) Chassis Production Update
FCA
's Saltillo Truck plant that manufactures the RAM
4500 & 5500 chassis is
scheduled to come back on line on Monday, 4/27. Please note this is subject to
change pending employees due return as scheduled. (Last week for this
notification.)
Freightliner
Chassis Production Update
Freightliner
's US truck plants did open back up on Monday, 4/20. They are not
sure when the Mexico plant is going to open. Possibly Monday, 5/5.
Freightliner
receives all their frame rails from Mexico, so if they don't reopen on
5/5 there will be in impact on the US truck plants. Once we have additional
information, we will share it. (Last week for this notification.)
OTHER INFORMATION
Lead Time Update
Current production schedule: the next available production slot has a
completion date during the week of 1/11/21. Our current lead time is 250 to 275
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days.
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Transactional Pipeline Report
Change in request - Please submit your Transactional Pipeline Report to both
Amy Durst ([email protected]) and myself by close of business
each Wednesday; however, only if there have been changes made to the form
since the last time you submitted it. For example if the there have been
changes to the decision date or if you won/lost the business.
Chassis Availability Update
Below is a list of available chassis we have on the ground that are not assigned
to any customer. If you have any interest in any of these chassis, please email
Lisa Yates at [email protected] or call her at (614) 539-8181,
ext. 2346.
Qty. 3: 2019 RAM
5500 - 4x2 - 192.5"WB - Diesel - Please click here for
chassis specs. Chassis have MRU-Black tubular side step. Please click
here for pictures of these chassis. Price $54,731.00 (In Stock)
Qty 1: 2020 RAM
5500 - 4x4 - 192.5"WB - Diesel - Please click here for
chassis specs.
Horton Open Units
Available for immediate delivery. If you have any interest in any of these units,
please contact me.
#18449 - 2017 Ford
F550 4x4, - 623 Module - Demo (2018 National Show
Unit) - Complete - Reduced price - NOW $200,00.00 - Please click here
for Specs and Prints. Please click here for pictures of this unit. Unit
currently as roughly 24,000 miles.
#18941 - 2019 Ford
F550 4x4 - 623 Module - Demo (2019 National Show
Unit) - Complete - Reduced price - NOW $253,986. Please click here for
Specs and Prints. Please click here for pictures of this unit. Unit currently
has roughly 8,000 miles on it.
Please don't hesitate to get with me if you have any questions or want to
discuss any of these Demo/Stock units.
Chevrolet
Chassis Information
2020 MY Chevrolet
G-Cutaway
Start-Up Information:
2020 MY Order Bank Open: 6/20/19
2020 MY Production Start Date: 8/19/19
2020 MY Chevrolet
G-Cutaway
Balance Out Information:
2020 MY Order Bank Closes: 3/5/20
2020 MY Last Production Date: 8/14/20
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2021 MY Chevrolet
G-Cutaway
Start-Up Information:
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2021 MY Order Bank Opens: 6/18/20
2021 MY Production Start Date: 8/17/20
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2020 MY Chevrolet
CC & CK 3500 Start-Up Information:
2020 MY Order Bank Open: Mid-July 2019
2020 MY Production Start Date: January 2020
2020 MY Chevrolet
CC & CK 3500 Balance Out Information:
2020 MY Order Bank Closes: 3/5/20
2020 MY Last Production Date: 7/31/20
2021 MY Chevrolet
CC & CK 3500 Start-Up Information:
2021 MY Order Bank Opens: 5/21/20
2021 MY Production Start Date: 8/30/20
2020 MY Chevrolet
CC & CK 4500-6500HD Start-Up Information:
2020 MY Order Bank Open: 5/23/19
2020 MY Production Start Date: 9/3/19
2020 MY Chevrolet
CC & CK 4500-6500HD Balance Out Information:
2020 MY Order Bank Closes: 6/25/20
2020 MY Last Production Date: 11/30/20
2021 MY Chevrolet
CC & CK 4500-6500HD Start-Up Information:
2021 MY Order Bank Open: 7/30/2020
2021 MY Production Start Date: 11/30/20
RAM
Chassis Information
2020 MY RAM
4500/5500 Start-Up Information:
2020 MY Order Bank Open: Open
2020 MY Production Start Date:
2020 MY RAM
4500/5500 Balance Out Information:
2020 MY Order Bank Closes: 8/6/20
2020 MY Last Production Date: 9/4/20
2021 MY RAM
4500/5500 Start-Up Information:
2021 MY Order Bank Open: 9/4/20
2021 MY Production Start Date: 10/12/20
Ford
Chassis Information
2021 MY Ford
E-Series Start-Up Information:
2021 MY Order Bank Open: 10/4/19
2021 MY Production Start Date: 1/2/20
2021 MY Ford
E-Series Balance Out Information:
2021 MY Order Bank Closes: 10/5/20
2021 MY Last Production Date: 12/23/20
2020 MY Ford
F350-F550 Super Duty Start-Up Information:
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2020 MY Order Bank Open: 8/14/19
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2020 MY Production Start Date: 11/4/19
2020 MY Ford
F350-F550 Super Duty Balance Out Information:
2020 MY Order Bank Closes: 8/14/20
2020 MY Last Production Date: 10/22/20
2021 MY Ford
F350-F550 Super Duty Start-Up Information:
2021 MY Order Bank Opens: 8/17/20
2021 My Production Start Date: 10/26/20
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2021 MY Ford
F650 Medium Duty Start-Up Information:
2021 MY Order Bank Open: 9/16/19
2021 MY Production Start Date: 1/2/20
Freightliner
First Opens
Freightliner
is now slotting first openings mid August for chassis start. Please
note, pending on certain options, it could take an additional 60 to 90 days
before the chassis can actually start in production.
International
2021 Model Year Production
International
MV chassis 2021MY production start date will be 1/2/20.
International
CV chassis 2020MY production start date was 11/19/19.
Horton Online Store
The store is open each month from the 1st through the 21st. All merchandise
orders placed during the ordering window will be delivered the first week of the
following month.
Order here: https://www.promoplace.com/artina/stores/HEVapparel
If you have any questions, please contact Dave Marshall at
[email protected].
Copyright © 2020 Horton Emergency Vehicles, All rights reserved.
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TSB/Document ID: HSB2020-05.08
Replacement Service Bulletin Number:
MFR Communication Date: 2020-05-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
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