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NHTSA ID Number: 10176128

Manufacturer Communication Number: 2058423/2

TSB/Document Date: 2020-06-04


Summary

New ContinentaleBay logo GT / GTC, New Flying Spur and Bentayga Speed - Low Oil Pressure Customer statement / workshop findings: Warning on Driver Instrument Panel (DIP) Oil pressure too low. Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU) Technical background: There have been several Customer complaints of low oil pressure warning displayed on the DIP, DTCs relating to oil pressure may also be stored within the Master ECU. The root cause of the warning and DTCs are not yet fully understood, however, for all complaints so far, changing the engine lubricating oil and engine oil filter normally resolves the concern.


Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date

New ContinentaleBay logo GT / GTC, New Flying Spur and Bentayga Speed - Low Oil Pressure
Warning
BentleyeBay logo: worldwide (2WBE)
BentleyeBay logo
2058423/2
EH
Approval

New customer code
Object of complaint

Complaint type

information, navigation, communication, entertainment -> symbolic warning indicators -> oil
pressure loss warning

functionality
-> activates

New workshop code
Object of complaint

Complaint type

vehicle service -> IT systems -> SVM (software version
management)

control units, services -> error
message

Position

Vehicle data
New ContinentaleBay logo GT / GTC
Sales types
Type

MY Brand Designation

Engine code Gearbox code Final drive code

3S31AB
3S31AB
3S31BB
3S31BB
3S31BB
3S31BB
3S31BB
3S31BB
3S31BB
3S31BB
3S31BB
3S41BB
3S41BB
3S41BB
3S41BB
3S41BB
3S41BB

2018 E
2018 E
2018 E
2018 E
2018 E
2019 E
2019 E
2019 E
2020 E
2020 E
2020 E
2019 E
2019 E
2019 E
2020 E
2020 E
2020 E

DDBB
DDBB
DDBD
DDBD
DDBD
DDBD
DDBD
DDBD
DDBD
DDBD
DDBD
DDBD
DDBD
DDBD
DDBD
DDBD
DDBD

Bentayga Speed

Cont GT(MSB) BY634
447/W128AG
Cont GT(MSB) BY634
447/W128AG
Cont
GT(MSB) BY634
467/W128AG
Cont GT(MSB) BY634
467/W128AG
Cont GT(MSB) BY634
467/W128AG
Cont
GT(MSB) BY634
467/W128AG
Cont GT(MSB) BY634
467/W128AG
Cont GT(MSB) BY634
467/W128AG
Cont
GT(MSB) BY634
467/W128AG
Cont
GT(MSB) BY634
467/W128AG
Cont GT(MSB) BY634
467/W128AG
Cont
GTC(MSB)BY635
467/W128AG
Cont
GTC(MSB)BY635
467/W128AG
Cont GTC(MSB)BY635
467/W128AG
Cont GTC(MSB)BY635
467/W128AG
Cont
GTC(MSB)BY635
467/W128AG
Cont GTC(MSB)BY635
467/W128AG

SVZ
SVZ
SVZ
TPT
TUP
SVZ
TUP
TPT
TPT
TUP
SVZ
TUP
TPT
SVZ
SVZ
TPT
TUP

RVE
TNJ
TNJ
TNJ
TNJ
TNJ
TNJ
TNJ
TNJ
TNJ
TNJ
TNJ
TNJ
TNJ
TNJ
TNJ
TNJ

Sales types
Type

MY Brand Designation

4V14G9 2020 E

Flying Spur

Engine code Gearbox code Final drive code

SUV SPEED BY636
467/W128AG

DDBD

SHT

Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
ZG2* 2020 E

Documents
Document name
master.xml

*

*

*

QUS

Position

Customer statement / workshop findings
Warning on Driver Instrument Panel (DIP) “Oil pressure too low”.
Diagnostic Trouble Codes (DTC) “P052400: Engine Oil Pressure Too Low” and/or “P15AA00: Engine oil pressure - Lower limit not
reached” stored in the Master Engine Control Unit (ECU)
Technical background
There have been several Customer complaints of low oil pressure warning displayed on the DIP, DTC’s relating to oil pressure may also be
stored within the Master ECU.
The root cause of the warning and DTC’s are not yet fully understood, however, for all complaints so far, changing the engine lubricating oil and
engine oil filter normally resolves the concern.
Production change
Currently under
investigation.
Measure
With a confirmed Customer complaint of low oil pressure warning displayed on the DIP and Diagnostic Trouble Codes “P052400:
Engine Oil Pressure Too Low” and/or “P15AA00: Engine oil pressure - Lower limit not reached” stored in the Master ECU, raise a full
technical DISS query and proceed with this document.

NOTE: DO NOT CONTINUE WITH THIS DOCUMENT IF THE ENGINE EXHIBITS ANY ABNORMAL MECHANICAL NOISE OR
HAS AN ENGINE LUBRICATING OIL LEAK – SEEK FURTHER ADVICE VIA THE DISS QUERY.

Section 1
Using the BentleyeBay logo approved diagnostic tool take a vehicle Diagnostic Log and attach to the DISS query.
Read Measured Values

Note: - Measured Values IDE02756 – “ Number of manual engine starts ” and IDE02757 – “ Number of automatic
engine starts ” are currently only available for ContinentaleBay logo and Flying Spur series vehicles, DO NOT attempt to record
Measured Values for Bentayga.
Read Measured Values IDE02756 and IDE02757 as follows.
Connect the BentleyeBay logo approved diagnostic tool to the On Board Diagnostic (OBD) socket.
From the desktop, launch Off-board Diagnostic Information System Service (ODIS).
Select “ Start Diagnosis” and follow the on screen prompts.
Select “ Control units” and then “Engine Control Module 1 (01 – Engine Control Module 1)” – figure 1.

Figure 1

“Right click” on “Engine Control Module 1 (01 – Engine Control Module 1)” and select “Guided functions” – figure 2.

Figure 2
Select “Read measured values” and then “Execute” – figure 3.

Figure 3
Select “IDE02756” and “IDE02757” and then “OK” – figure 4.

Figure 4
Note the values of “IDE02756” and “IDE02757” and add this information to the DISS query, select “OK” – figure 5.

Figure 5
Select “Done/Continue” and then exit the application – figure 6.

Figure 6

Provide a detailed description of the Customer drive cycle when the symptom occurs – add information to the DISS query.

Check and confirm the engine lubricating oil level is correct, refer to Repair Group 17 Engine Lubrication / 6.0L W12 TSI
/ Engine oil – To check – add result to the DISS query.

Measure the actual engine lubricating oil pressure, refer to Repair Group 17 Engine Lubrication / 6.0L W12 TSI /
Engine oil pressure – To check - add result to the DISS query.

IMPORTANT:- If this is a repeat visit by the customer for an engine lubricating oil pressure warning, proceed to Section 2.

Using a suitable, clean and sealable container, take an engine lubricating oil sample, this may be required for analysis (minimum 250ml).

Renew the engine lubricating oil and engine lubricating oil filter refer to Repair Group 17 Engine Lubrication / 6.0L W12 TSI /
Engine oil and filter – To renew – see note below for important information.

Note: - Ensure the engine lubricating oil is still hot when draining.
The engine lubricating oil should be drained through a fine gauze filter, once fully drained check the filter for oil
contaminants or particles. If contaminants or particles are found place into a clean sealed container and retain - seek
Technical advice via the DISS query. If contaminants or particles are not evident proceed with this document.

Retain the original engine lubricating oil filter, it may be required for analysis. Use a suitable sealed container to prevent contamination.

Conduct a road test, as follows:-

The road test should be a minimum of 30km (18.6 miles)

Drive the vehicle until normal Engine coolant operating temperature is achieved – c:90oC.

The following procedure will cycle the engine lubricating oil pump from low duty to high duty:-

Observing local highway rules and regulations, find a safe and suitable location to conduct the following:-

Place the transmission selector lever into Manual gear mode “M”, proceed to drive the vehicle, use the steering wheel gear selector

paddles to select gears, when in second gear gently accelerate from 1500rpm to 4500rpm holding second gear, repeat this proce dure
fifteen times.

Using transmission Drive mode “D” and sport mode, observe local highway rules and regulations, accelerate from standstill whi lst
depressing the accelerator pedal a maximum 25 to 50% of travel - repeat five times. Do not use 100% accelerator pedal

input
during this test.

Caution: For ContinentaleBay logo Series vehicles

If Sport mode is selected on the drive dynamics control, the Electronic Stability Control (ESC) is switched off, if the driver has selected
manual gear mode “M” the transmission will not automatically up shift to the next gear.

Once the road test is complete use the BentleyeBay logo approved diagnostic tool to take a vehicle Diagnostic Log and attach to the DISS query.

If, during the road test the low oil pressure warning has NOT displayed on the DIP and Diagnostic Trouble Codes “ P052400: Engine
Oil Pressure Too Low” and/or “P15AA00: Engine oil pressure - Lower limit not reached” are NOT stored within
the ECU the vehicle should be handed back to the Customer.

If, during the road test the low oil pressure warning HAS displayed on the DIP and Diagnostic Trouble Codes “ P052400: Engine
Oil Pressure Too Low” and/or “P15AA00: Engine oil pressure - Lower limit not reached” ARE stored within the
ECU proceed to Section 2 of this document.

Only continue to Section 2 of this document if the low oil pressure warning has reappeared on the DIP during the Section 1 road test.

Section 2 - Repeat v is it by the customer for engine lubricating oil pressure warning or oil pressure warning has reappeared on
the DIP during the Section 1 road test.
If this is a repeat visit by the customer for an engine lubricating oil pressure warning, attach a current diagnostic log to the DISS query.
A sample of Engine lubricating oil (minimum 250ml) should be taken and retained for further analysis, this will be advised vi a the DISS query.
If the low oil pressure warning is present on the DIP following the extended road test in section 1 or this is a repeat visit by the customer for an
engine lubricating oil pressure warning, continue to remove the Valve For Oil Pressure Control (N428) - figure 7.
When the Valve For Oil Pressure Control has been removed carefully examine it and the associated location on the engine for any
signs of internal contamination, debris or damage. If no contamination, debris or damage is noted seek Technical advice and the next steps via
the DISS query.

Only proceed with the following if debris HAS been found on the valve or associated location on the engine
If debris is found on the Valve or the associated location on the engine, capture images of the debris in-situ, ensure the images are of sufficient
high quality to clearly show the location and type of debris, attach all images to the DISS query.
Clean all debris from the Valve location on the engine and replace the Valve with a new part. Retain the original Valve and debris in
clean sealed containers, the Valve and debris may be required for further analysis, this will be advised via the DISS query.
Repeat the road test from Section 1, ensure the low oil pressure warning does not display on the DIP. If a low oil pressure warning reoccurs seek
further Technical advice via the DISS query.

Figure 7

Warranty accounting instructions
Warranty Type 110 or 910
Damage Service Number - 1719
Damage Code -

0010

Labour Operation Codes - See table
Number

Description

Labour Operation Code

Time

1

ODIS Diagnostic log

01 50 00 00

Time taken from ODIS log

2

ODIS Measured values - to read

01 50 00 00

Time taken from ODIS log

3

Engine Oil level check -

17 01 01 01 –

10TU

12-cylinder, Petrol engine - Dipstick

( Use 17 01 01 99 until 09.07.2020 )

Engine Oil level check –
Infotainment touch screen

17 01 01 02

4

Oil pressure check

17 05 19 00

(130 TU)

5

Engine Oil Sample -

17 01 01 01

10TU

Oil sample - 12-cyl. Petrol engine - Dipstick

( Use 17 01 01 99 until 09.07.2020 )

New ContinentaleBay logo GT
New ContinentaleBay logo GTC
New Flying Spur
Engine Oil and oil filter change Drain & refill - Includes: 40 86 19 Strut remove +
reinstall

17 01 17 00

Bentayga
Engine Oil and oil filter change Includes – 10 82 19 Noise damping remove and
reinstall

17 01 17 00

90 TU

7

Road test

01 21 00 00

(50 TU)

8

Oil control valve - To change

17 26 19 00

(100 TU)

6

10TU

( Use 17 01 01 99 until 09.07.2020 )

140TU

( Use 17 01 17 99 until 09.07.2020 )

Parts information
Refer to the Electronic Part Catalogue (ETKA) for current part information.

1

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TSB/Document ID: 2058423/2

Replacement Service Bulletin Number:

MFR Communication Date: 2020-05-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

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