Loading...

NHTSA ID Number: 10176010

Manufacturer Communication Number: pb421

TSB/Document Date: 2020-06-02


Summary

DextereBay logo DX Series Electric/Hydraulic Actuator Improvements Product Bulletin


PRODUCT BULLETIN #421

Page 1 of 3

Date: May 18, 2020

Subject: DextereBay logo DX Series Electric/Hydraulic Actuator Improvements
DextereBay logo is pleased to introduce new features and performance improvements to the DextereBay logo DX Series Electric/Hydraulic actuators
K71-650-00 and K71-651-00.
• Control boards are now completely solid-state with no mechanical relays. Solid-state relays are more reliable than mechanical relays,
which wear out over time and are more susceptible to vibration fatigue.
• In addition to making the product more rugged, improved electronics protect the DX Series Actuator from low power, too much power,
and electrical shorts.
Additionally, there are some best practices DextereBay logo recommends to get the best performance out of the DX Series Actuator. These include:
• A clean power source, such as a battery, is required when testing the unit. DO NOT connect a battery charger or power inverter
directly to the DX Series Actuator. Refer to pages 6 and 7 of the DX Series Actuator Service Manual (LIT-608-00) for breakaway
battery maintenance in addition to the breakaway testing procedure below. The Service Manual is available on www.dexteraxle.com/
resources/manuals.
• Please refer to the chart below for the recommended distance for the brake wire from the 7-way plug to DX Series Actuator.
7-way-to-DX Series EH
actuator (Distance in feet)
5’ or less
5’ to 15’
15’ to 25’

Required minimum
wire size
12 AWG
10 AWG
8 AWG

• Only use inertia sensing brake controllers with the DX Series Actuators. The DX Series Actuator is not compatible with Tekonsha®
Voyager® brake controller or any time delay brake controllers.

Breakaway Testing Procedure for TCV and TCB prefix serial numbers:
Part numbers affected are K71-650-00 and K71-651-00 and the serial numbers begin with TCV and TCB. The image below shows where
the serial number on the DX Series Actuator can be located.

DextereBay logo Axle Company
Phone: (574) 295-7888

2900 Industrial Parkway East
www.dexteraxle.com

Elkhart, IN 46516
Fax: (574) 295-8666

PRODUCT BULLETIN #421

Page 2 of 3

1. With a voltage meter, check that the battery is producing proper voltage. The voltage range should be 13.5V to 13.8V (see breakaway
battery label picture below).

2. While measuring the voltage at the actuator on the white and yellow wires, pull breakaway switch. If voltage drops more than 1.5
volts, the battery is low and must be charged. If, after charging the battery, the voltage still drops more than 1.5 volts, then the
battery needs to be replaced.
3. If voltage drop is less than 1.5 volts and breakaway doesn’t function, the wiring should be checked ensuring proper gauge wire is
used and all connections are secure.
4. If wiring is the proper gauge and the battery drop is less than 1.5 volts when breakaway is pulled, replace the actuator with new one.

Jay Klinkerman
Market Manager

DextereBay logo Axle Company
Phone: (574) 295-7888

2900 Industrial Parkway East
www.dexteraxle.com

Elkhart, IN 46516
Fax: (574) 295-8666

PRODUCT BULLETIN #421

Page 3 of 3

Electrical Installation Requirements
Requires an Electric Brake Controller – The DX Series Actuator is intended to be used with an electric brake controller in the tow
vehicle. The unit will operate with a wide variety of controllers but provides optimum performance when used with a DextereBay logo electric
brake controller. The electric brake controller must have an output capacity of at least 5 amps for proper operation of the DX Series
Actuator. Although compatible, time based brake controllers are not recommended. Use only inertia sensing brake controllers with
the DX Series Actuators such as the DextereBay logo Predator DX2 Trailer Brake Controller. The DX Series Actuator is not compatible with
Tekonsha®’s Voyager® brake controller or any time delay brake controllers.

CAUTION
It is the responsibility of the end user to ensure that their electric brake controller is compatible with
the DX Series Actuator. DextereBay logo attempts to provide compatibility with most controllers available, but is
unable to anticipate design changes that might be introduced by the various controller manufacturers.
Electrical Connections – Make sure all electrical connections are clean, dry, weather tight, and secure to prevent damage to the wiring from
dragging or becoming entangled with foreign objects. A dedicated ground connection between the tow vehicle and trailer is also required.
Breakaway Battery Requirement – To comply with federal requirements, the trailer must be equipped with a breakaway switch and
battery. The breakaway battery needs to have a minimum capacity of 9 amp hours and needs to be maintained in a fully charged
condition at all times. The breakaway battery should be checked for proper charge level before every use.
Charging the Breakaway Battery – The breakaway battery must be kept fully charged at all times in order to function properly. Use
only those breakaway battery kits that include a charging device. Do not attempt to charge the breakaway battery directly from the
tow vehicle without the appropriate charging device.

Test Electrical Operation
1. Attach the trailer to the towing vehicle. Do not connect trailer plug to tow vehicle until step #2 is completed.
2. Pull the breakaway switch. The DX Series Actuator should run. If the unit does not run, check breakaway battery condition and system
wiring. Reset the breakaway switch, which will turn the unit off. Note: When the unit is running, the motor will generate a “hum” that
changes pitch as the unit builds pressure. This is normal.
3. Connect trailer plug to tow vehicle.
4. Turn the ignition switch on and turn the electric brake controller on. Inertia type controllers will often require the vehicle to be moving
in order for the DX Series Actuator to come on by means of the brake pedal. If the unit does not run, check system wiring.
5. Apply the controller manual slide. The DX Series Actuator should run and brake lights come on.

!

CAUTION

Testing the DX Series Actuator confirms that it is operating. It DOES NOT confirm that the brakes
are operating properly. Regular inspection, adjustment, and maintenance of the brakes, lines, hoses,
drums, discs, fluid, and other associated components is necessary to ensure proper brake operation.
6. Some brake controllers will not produce a high enough signal voltage to actuate the trailer brakes when the vehicle is at a standstill.
Minimal trailer brake force is produced when the controller voltage output to the DX Series Actuator is at least 3 VDC. Maximum
trailer brake force is achieved at 12 VDC on the actuator blue wire.
7. When the tow vehicle brakes are released, the unit may continue to run for a few seconds.

DextereBay logo Axle Company
Phone: (574) 295-7888

2900 Industrial Parkway East
www.dexteraxle.com

Elkhart, IN 46516
Fax: (574) 295-8666

1

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [768.29 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: pb421

Replacement Service Bulletin Number:

MFR Communication Date: 2020-05-13

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
THINKCAR Bidirectional Scan Tool, THINKSCAN 689BT All System Automotive Diagnostic Tool, Bi Directional OBD2 Scanner with ECU Coding, 34 Services, FCA Autoauth, CANFD and DoIP, Wireless Update
  • [Notice] When you receive a used escaner automotriz device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAMeBay logo and 64GB ROM, serving up to 5X faster than older MAX/MINIeBay logo/PLUS vehicle scanners escaner automotriz, no more slow and delayed feedbacks, it's time to update your garage tool.
  • [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner Escaner Automotriz, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCAeBay logo AutoAuth(The 689BT only provides a login and purchase portal, and users are required to register for an FCAeBay logo account and pay a membership fee in order to perform the relevant automotive diagnostics)
  • [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
  • [Hot Advanced Features] 689BT bidirectional tool scanner for car newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
SaleBestseller No. 2
Thinkdiag OBD2 Scanner Bluetooth Full System Bidirectional Diagnostic Scan Tool OE Level Code Reader with ECU Function 15+ Reset Service FCA AutoAuth All Software 1 Year Update Fits for iOS & Android
  • 【15+ Advanced Reset & Calibration Functions】The Thinkdiag scanner provides 15+ professional maintenance functions, including:✔ Oil Reset | ✔ ABS Bleeding | ✔ Injector Coding | ✔ SAS Reset✔ TPMS Reset | ✔ BMS Reset | ✔ Transmission Adaptation | ✔ AFS Reset | ✔ Sunroof Calibration | ✔ Brake Reset | ✔ Suspension Relearn | ✔ Electronic Throttle Relearn | ✔ Seat Calibration | + More reset/relearn/calibrate/adaptive functions under automotive full systems diagnostic menu. Ideal professional OBDII scanner for mechanics and DIY enthusiasts, Thinkdiag delivers professional OE-level diagnostics with adaptive relearn capabilities for precise vehicle servicing.
  • 【Full-System Diagnostics OBD2 Scanner Bluetooth】 Thinkdiag OBD2 Scanner supports all Systems diagnostic function, it can read/clear DTCs, read live data, read control module information, actuation tests and maintenance functions for ECM, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc... It works with most car models after 1996, cover more than 120+ car brands. All car make and reset software come with 1 year update without any charge, much valuable and powerful than 1000 dollars level scanners in the market.
  • 【Potential Feature Activation】 Thinkdiag diagnose obd2 scanner Bluetooth allows you to match the replaced components with ECU, activate potential functions for BMWeBay logo, for GM, for Benz etc. Adjust some annoying features, adapt vehicle's settings to improve performance. No matter you are private owner or professional technician, Thinkdiag is a powerful and handy scanner in your repair tool list. Potential features are not suitable for every car models, please check with us before purchase. This superior function required newest Android OS device, it performs better on Android cell phone.
  • 【Bidirectional Test/Active Test】 Thinkdiag car code reader actuates solenoids and actuators for active testing, send commands to systems/components to test their real-time working status, without using manual vehicle controls which saves much diagnostic time and effort to identify malfunction causes. You can check windows, doors, mirrors, sunroof, fans, fuel pump and other parts working status by actuation test function, thinkdiag supports 10000+ active tests. When you process Automotive full system diagnostic, you can do active test on every supported module.
  • 【Intelligent Diagnostic Tool with Auto-VIN】Thinkdiag Bluetooth OBD2 scanner makes your smart phone device become a professional vehicle diagnostic tool, it compatible with Android and iOS system. Auto-VIN function supports the Thinkdiag identifies the most car models automatically, if autovin failed, you can choose car info manually. Full system Vehicle health report will be automatically created after diagnosis, report can be shared. Live Data Stream combined 4-in-1 Graphing+Data Record better for monitoring vehicle performance and analyze the abnormal parameter.
SaleBestseller No. 3
THINKCAR THINKSCAN 662 OBD2 Scanner,Car Diagnostic Tool with Bidirectional Active Test,Car Scanner Engine ABS SRS Transmission,Scanner for Car with 12 Reset,CAN FD & FCA SGW,Lifetime Free Update
  • 【Powerful Bidirectional Control -- Active Test】Good News! The THINKSCAN 662 obd2 scanner has bidirectional control function,which is the most popular feature among mechanics.This function is mainly used to test whether the executing components in the electronic control system can work normally,By requesting information from the vehicle's ECU or sending commands to the ECU module to execute commands and identify maintenance status,quickly locate the cause of the fault.Such as ABS,Fuel Injectors,Adjusting Throttle,Coolant Fans,Radiator Fans,Coolant Pumps,EV.AP Test, Fuel Trim Reset,Injector Buzz Test,Pump/ Value Test,etc. Effectively shorten diagnosis time and reduce diagnosis costs.
  • 【Unlock Pro-Level Diagnostics With Half Costs】 THINKSCAN 662 obd2 scanner diagnostic tool Delivers Premium Scanning Power for Half the Price! The OBD2 scanner can handle common issues with ECM,TCM,ABS,SRS. It can easily read and clear fault codes, analyze data streams, and ensure quick identification of problems. THINKSCAN 662 bidirectional scan tool has 12 practical reset functions, including Airbag Reset,ABS Bleeding,BMS,Brake Reset, D.P.F,Throttle Adaptation,Injector Coding,OIL Reset,steering angle Reset,Gearbox,TPMS,and more. The car scanner diagnostic tool very suitable for DIY enthusiasts, car repair technicians, and small and medium-sized repair shops.
  • 【Multi Functional Intelligent Car Scanner Diagnostic Tool】 Automatic VIN + Real-time Data + DTC Lookup + Historical Diagnostic Records: This OBD2 scanner features auto serch technology, allowing for car recognition without the need for manual input. The real-time data of the car ECU is read and displayed in the form of text or a 4-in-1 merged waveform chart. You can save, share, print or send the entire inspection report via email for analysis. Historical diagnostic reports help you quickly identify vehicle issues and understand the condition of the vehicle. The built-in 'feedback' module provides customized repair Operation recommendations from our certified professionals.
  • 【Upgraded Hardware + Ergonomically Engineered】 THINKSCAN 662 OBD2 scanner has a friendly combination of touch screen and physical buttons with an ergonomic appearance for comfortable use.Experience 2x faster scans and 50% longer lifespan vs standard models.This scanner para autos boast a 4-core 1.8GHz CPU,6.2-inch HD touch screen,2GB RAMeBay logo + 32GB ROM storage capacity,a long-lasting 4150mAh battery,Android 8 ensures lightning-fast bootup and processing.The scanner is robust with rubberized protection that you can store and use in the trunk or garage.Whether you are engaged in Home car maintenance or road rescue car repair,this car scanner can help you perfectly solve car problems.
  • 【Effortless Setup & Scanning - Intuitive for All Skill Levels】No More Complicated Scanners! The User Interface is as User-Friendly as THINKCAR 689BT! Truly Plug-and-Play,The downward sliding setup shortcut portal and drawer function shortcut portal make you use this scan tool as easy as using your own cell phone.The car scanner supports setup screenshot,screen recording,volume adjustment,this scan tool includes product e-manuals,instructional videos,and fault code libraries,users can check the usage guide,perfect for DIY car owners,Maintenance technician.If your father,husband,brother,boyfriend enjoys car repairs,THINKSCAN 662 is a great gift choice, and it has amazing family value.

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...