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NHTSA ID Number: 10175748

Manufacturer Communication Number: 19NA035

TSB/Document Date: 2020-05-26


Summary

This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving.


Service Bulletin

Bulletin No.:

19-NA-035

Date:

April, 2020

TECHNICAL
Subject:

8L45, 8L90 Park System Does Not Engage
This Bulletin replaces PIP5526A. Please discard PIP5526A.

Model Year:
Brand:

CadillaceBay logo

ChevroleteBay logo

Model:

from

VIN:
to

ATS

2016

2019

CT6

2016

2018

CTS

2016

2019

Escalade
Models

2015

2017

Camaro

2016

Colorado

2016

Corvette

2015

Express

2017

Silverado
Models

2015

2018

2019

2019

Silverado
1500 (New
Model)

from

to

Engine:

Transmission:
(8L45, 8L90
Automatic)

M5U, M5X,
M5T,
M5N, MQE

2019

M5T, M5U,
M5X, MQE

Silverado LD

GMCeBay logo

Canyon

2016

Savana

2017

Sierra
Models

2015

2018

2019

2019

2015

2017

Sierra 1500
(New Model)
Sierra
Limited
Yukon
Models

Copyright 2020 General MotorseBay logo LLC. All Rights Reserved.

2019

M5U, M5T,
M5X, MQE

M5U

Page 2

April, 2020

Bulletin No.: 19-NA-035

Involved Region or Country

North America and N.A. Export Regions

Condition

Some customers may comment that the vehicle will not obtain Park at times.
This condition may be caused by a damaged parking pawl and/or parking pawl actuator.

Cause

⇒ The transmission may have experienced a park engagement while the
vehicle was in motion or the transfer case obtained a neutral state.
If you encounter a vehicle with the above concern, perform the following checks:
1. Attempt to duplicate the No Park condition by operating the shift lever.

⇒ The shift lever should move freely through all positions.
2. Check the transfer case for proper operation in each range.
3. Inspect the shift cable system and mounting bracket for any signs of visible damage
or being mis-routed.

⇒ If all the above are OK, continue with procedure.
4. Remove the transmission oil pan and valve body following Service Information (SI).
5. Remove the park pawl actuator bracket and discard the bolts.
6. Remove the park pawl actuator.

Correction

5247414

7. Inspect for damage, bent rod or incomplete travel of the actuator.

Bulletin No.: 19-NA-035

April, 2020

Page 3

5247435

8. Inspect the park pawl for damage.

⇒ If damage to the Park Pawl Actuator and Park Pawl is present as described
above, replace the following components:
Note: Failure to replace any of the following components may not resolve the condition
of not obtaining Park.





Park Pawl Actuator
Park Pawl
Main Shaft Detent Lever Hub Pin
Park Pawl Actuator Bracket
Park Pawl Actuator Bracket Bolts
Output CarriereBay logo

Service Procedure
Note: The transmission should be disassembled and
cleaned thoroughly.
Refer to Reaction CarriereBay logo Assembly, Output CarriereBay logo,
and Output Shaft Removal in SI.

Causal
Part

Description

N/A

BOLT, PARK
PAWL
ACTR BRKT

2

N/A

BRACKET, PARK
PAWL ACTR

1

N/A

CARRIEReBay logo,
OUTPUT

1

N/A

FILTER, A/TRNS
FLUID

N/A

Oil

Parts Information
Causal
Part

Description

X

ACTUATOR,
PARK PAWL

N/A

PAWL, PARK

N/A

PIN, MAN SHFT
DTNT LVR HUB

Part
Number

Qty
1

Refer
to EPC

1
1

Part
Number

Qty

Refer
to EPC

Page 4

April, 2020

Bulletin No.: 19-NA-035

Warranty Information
For vehicles repaired under warranty, use:
Labor
Operation

8466012

Description

Labor Time

Reaction CarriereBay logo Overhaul

Use
Published
Labor
Operation
Time

Version

3

Modified

Released March 14, 2019
Revised April 08, 2019 - Updated various Model Years.
Revised April 01, 2020 — Added Yukon Models.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION

1

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TSB/Document ID: 19NA035

Replacement Service Bulletin Number:

MFR Communication Date: 2020-04-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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