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NHTSA ID Number: 10174004

Manufacturer Communication Number: B120720

TSB/Document Date: 2020-04-20


Summary

DELIVERY STOP: PROGRAM CONTROL UNITS (DME): BMWeBay logo AG has issued a Delivery Stop (effective March 5 2020) on a small number of Model Year 2020 BMWeBay logo vehicles that were produced starting on February 14 2018. Vehicles that are currently being produced will be added to this campaign daily until March 22 2020. Vehicles produced on March 23 2020 and onward will not be affected. An error in the digital motor electronics (DME) onboard diagnostic (OBD) software data status.


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TSB/Document ID: B120720

Replacement Service Bulletin Number:

MFR Communication Date: 2020-04-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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4/2/2020

12 07 20_DELIVERY STOP: PROGRAM CONTROL UNITS (DME)

SIB 12 07 20
DELIVERY STOP: PROGRAM CONTROL UNITS (DME)

2020-03-18

Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.

This Service Information Bulletin (Revision 1) replaces SI B12 07 20 dated March 2020.
What’s New (Specific text highlighted):
• Software release date was updated in the procedure
• IRAP solution was removed from the procedure
• Complete Warranty section

MODEL
ESeries
F97

Model Description

Production Date

X3 M Sports Activity Vehicle

F98

X4 M Sports Activity Coupe

February 14, 2018 thru
March 22, 2020
February 10, 2018 thru
March 22, 2020

Affected
Engine
S58T
S58T

AFFECTED VEHICLES
Vehicles which require this Delivery Stop to be completed will show it as “Open” when checked either in
AIR, the "Service Menu" of DCSnet (Dealer Communication System) or with ISPA NEXT.
Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,
until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery
Stop.

SITUATION
BMWeBay logo AG has issued a Delivery Stop (effective March 5, 2020) on a small number of Model Year 2020 BMWeBay logo
vehicles that were produced starting on February 14, 2018.
Vehicles that are currently being produced will be added to this campaign daily until March 22, 2020.
Vehicles produced on March 23, 2020 and onward will not be affected.

CAUSE
An error in the digital motor electronics (DME) onboard diagnostic (OBD) software data status.

CORRECTION
Program the vehicle using ISTA 4.22.2x or higher.
Until the release of ISTA 4.22.2x, a special IRAP solution is available for vehicles awaiting delivery.

PROCEDURE
Program the vehicle using ISTA 4.22.2x or higher (released March 2020).
Model
F97 (X3 M Sports Activity Vehicle)
F98 (X4 M Sports Activity Coupe)

Target Integration level
S15A-20-03-532 or higher

Copyright ©2020 BMWeBay logo of North America, Inc.
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4/2/2020

12 07 20_DELIVERY STOP: PROGRAM CONTROL UNITS (DME)

Note that ISTA will automatically reprogram and code all programmable control modules that do not have
the latest software.
Always connect a BMWeBay logo-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to Dealer Speed / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.

WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding
Technical Campaign repairs open where the claim submission information is available, the programming
and encoding procedure may only be invoiced one time.
Update the vehicle to the required I-level or higher either by performing or submitting for this or one of the
other open Technical Campaigns.
When applicable, please be sure to perform any additional work (before and/or after) these repairs require
and/or close the remaining programming and encoding Technical Campaign repairs as outlined in the
corresponding Service Information Bulletin.
Effective immediately: Reimbursement for this Delivery Stop action will be via normal claim entry utilizing
the work package information below that applies:
Defect Code:

0012230500

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop.
Work Pkg

#1

Labor
Operation

Description (Plus work)

Labor
Allowance

00 68 998

Programming and encoding the vehicle
control units to the specified Target
integration level or higher (includes
connecting an approved battery
charger/power supply and performing a
vehicle test)

8 FRU

00 68 999

Programming and encoding the vehicle
control units was performed in
conjunction with another
campaign/repair, either prior to or
during this workshop visit (vehicle is
already at the specified “Target”
integration level or higher, no repair is
necessary)

1 FRU

Or:

#2

Or:
The vehicle arrives at your center and this Action shows open (No other Main work will be
performed/claimed during this workshop visit)
Work Pkg
#3

Labor
Operation
00 68 379

Description (Main work)
Programming and encoding the vehicle
control units to the specified Target
integration level or higher (includes

Labor
Allowance
10 FRU

Copyright ©2020 BMWeBay logo of North America, Inc.
2/3

4/2/2020

12 07 20_DELIVERY STOP: PROGRAM CONTROL UNITS (DME)

#4

00 68 380

connecting an approved battery
charger/power supply and performing a
vehicle test)
Programming and encoding the vehicle
control units was performed in
conjunction with another
campaign/repair prior to this workshop
visit (vehicle is already at the specified
“Target” integration level or higher, no
repair is necessary)

1 FRU

Only one of the flat rate labor operation codes listed above can be used for claim
submission/reimbursement purposes. Also, only one Main work flat rate labor operation code can be
claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes
and in the claim comments (For example: B12 07 20 WP 1), unless otherwise required by State law.
And, as needed:
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software I-level. If one or more control module failures occur during this programming
procedure:
Please claim this consequential control module-related repair work (including performing the IRAP
Control Unit Recovery procedure first as required, refer to the SIB in AIR) under the defect code listed
in this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the
corresponding control module-related repair work using the applicable defect code and labor
operations in AIR (including diagnosis with separate punch).

Copyright ©2020 BMWeBay logo of North America, Inc.
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