Loading...

NHTSA ID Number: 10173603

Manufacturer Communication Number: NTB17-034L

TSB/Document Date: 2020-04-08


Summary

2013-2017 VERSA SEDAN AND 2014-2017 VERSA NOTE; CVT JUDDER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


CAUTION: Make sure to turn OFF all external Bluetooth® devices. If Bluetooth®
signal waves are within range of the CONSULT PC and the VI during
reprogramming, reprogramming may be interrupted and the TCM may be damaged.
5. Turn the ignition ON with the engine OFF.

The engine must not start or run during the reprogramming procedure.

6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC,
blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc.
IMPORTANT: Make sure to turn OFF all vehicle electrical loads. Make sure the
battery voltage stays between 12.0V and 15.5V during reprogramming. If the battery
voltage goes out of this range during reprogramming, the TCM may be damaged.

104/146

NTB17-034L

7. Turn ON the CONSULT PC.
8. Select CONSULT-III plus (open C-III plus).
9. Wait for the plus VI to be recognized.

Serial number will display when the plus VI is recognized.

Plus VI is
recognized

Figure 1
10. Select Re/programming, Configuration.

Step
10

Figure 2

105/146

NTB17-034L

11. Use arrows (if needed) to view and read all precautions.
12. Check the box confirming the precautions have been read.
13. Select Next.

Step
11

Step
12

Step
13

Figure 3

14. If the screen in Figure 4 displays, select Automatic Selection(VIN).

If the screen in Figure 4 does not display, skip to step 15 on the next page.

Step
14

Example

Figure 4

106/146

NTB17-034L

15. Make sure VIN or Chassis # matches the vehicle’s VIN.

16. If the correct VIN is displayed, select Confirm.

Step 15
Verify here

Step
16

Figure 5

17. Select Confirm.

Step
17

Figure 6

107/146

NTB17-034L

18. Select TRANSMISSION.

Step
18

Figure 7

19. Select Reprogramming.

Step
19

Figure 8

108/146

NTB17-034L

20. Follow the on-screen instructions; maintain the following conditions:
a.
b.
c.
d.

Turn the ignition ON, with the engine OFF.
Press the brake pedal.
Press accelerator pedal between ¼ and ½.
Put the shift selector in R.

21. Select Start.

Step
21

Figure 9

22. When COMPLETED is displayed, select Next.

Step
22

Figure 10
109/146

NTB17-034L

23. Operate the ignition per the on screen instructions.

Ignition status

Timer
Progress display

Figure 11

24. When OK is displayed, select Next.

Step
24

Figure 12

110/146

NTB17-034L

25. Move the shift selector to P, then select Next.

Step
25

Figure 13

26. Operate the shift selector per the on-screen instructions.
a. Move the shift selector; P>R>N>D>P
b. Confirm the center display meter indicates the correct selector position.
27. Select Next.

Step
26
Step
27

Figure 14
111/146

NTB17-034L

28. Find the TCM Part Number
(see Figure 15) and write it
on the repair order.
NOTE: This is the current
Part Number (P/N).

29. Compare the P/N you wrote
down to the numbers in the
Current TCM Part Number
column in Table B below.

Step
28

Step
31

Figure 15
30. Comparison results:
 If there is a match, continue with the reprogramming procedure.
 If there is not a match, reprogramming is not needed. Skip to CONTROL VALVE
REPLACEMENT on page 124.
Table B
MODEL

YEAR
2013
2014

Versa
Sedan

2015
2016
2017
2014

Versa
Note

2015
2016
2017

CURRENT TCM PART NUMBER: 31036 9KB1B, 9KB1C, 9KB1D, 9KB9A, 9KB9B, 9KB9C, 9KB9D, 9KB9E
9KJ8E, 9KJ9A, 9KJ9C, 9KJ9E, 3BE8E
3BE0A, 3BE0B, 3BE7E, 3BE8B, 3BE8D, 3BE8E, 3BE9A, 3BE9C
9KE0A, 9KE0B, 9KE0C, 9KE8A, 9KE8B, 9KE8C, 9KE8D, 9KE8E
9KE9B, 9KE9C, 9KE9E
9KN0A, 9KN0B, 9KN0C, 9KN3E, 9KN4E, 9KN6A, 9KN6B
9KN7B, 9KN7C, 9KN8B, 9KN8C, 9KN8D, 9KN8E
9KN2A, 9KN2B, 9KN2C, 9KN6C, 9KN6E, 9KN7A, 9KN7E
3VB2A, 3VB2B, 3VB2C, 3VB2E, 3VB4E, 3VB6C, 3VB6E
3VB8C, 3VB9D, 3WC5C, 3WC5E, 3WC8D, 3WC9B
3VB1D, 3VB2D, 3VB5C, 3VB5D, 3VB6A, 3VB9A, 3VB9B, 3VB9C
3VB9E, 3WC6C, 3WC6E, 3WC9D
3VB1E, 3VB4A, 3VB4B, 3VB4C, 3VB4D, 3VB5B, 3VB7A
3WC6B, 3WC7A, 3WC7C, 3WC7E, 3WC8C, 3WC8E, 3WC9E
9ME0A, 9ME0B, 9ME0C, 9ME8C, 9ME8E, 9ME9C, 9ME9E

112/146

NTB17-034L

31. Select Save.
32. Use arrows (if needed) to view and read all precautions.
33. Check the box confirming the precautions have been read.
34. Select Next.

Step
32

Step
33

Step
34

Figure 16

35. Read the Current Part Number and Part Number After Reprogramming. They
should be different.
36. Select Next.

Step 35
These numbers
should be
different

Step
36

Figure 17
113/146

NTB17-034L

37. Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5
Volts).
38. Select Next.
IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts during
reprogramming or TCM reprogramming may be interrupted and TCM may be damaged.

Monitor battery
voltage here

Step
37
Step
38

Figure 18

NOTE: In the next step, the reprogramming process will begin when Start is selected.
39. Select Start.

Monitor battery
voltage here

Step
39

Figure 19

114/146

NTB17-034L

If a screen display asking for “Please select your user group”, select USA/CANADA
Dealers.

Before reprogramming will start, you will be required to enter your User Name and
Password.
 The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
 If you do not know your User Name and Password, contact your service
manager.

Figure 20
40. Wait for both progress bars to complete.

Step
40

Figure 21

115/146

NTB17-034L

41. When the screen in Figure 22 displays, the reprogramming is complete.
NOTE: If the screen in Figure 22 does not display (which indicates reprogramming did
not complete), refer to the information on the next page.

42. Disconnect the battery maintainer/smart charger from the vehicle.

43. Select Next.

Step
43

Figure 22

NOTE: Additional steps/operations are required before C-III plus will provide the final
reprogramming confirmation report. Skip to step 44 on page 118 and continue with
the reprogramming procedure.

116/146

NTB17-034L

If reprogramming does not complete and the “!?” symbol displays as shown in
Figure 23:

Check battery voltage (12.0 –
15.5V).

Ignition ON, engine OFF.

External Bluetooth® devices are
OFF.

All electrical loads are OFF.

Select Retry and follow the on
screen instructions.

XXXXXXXXXXXXX
XXXXXXXXXXXXX

NOTE: Retry may not go
through on first attempt and can
be selected more than once.

Figure 23

If reprogramming does not complete and the “X” symbol displays as shown in
Figure 24:

Do not disconnect the plus VI
or shut down C-III plus if
reprogramming does not
complete.

Check battery voltage (12.0 –
15.5V).

CONSULT A/C adapter is
plugged in.

Ignition ON, engine OFF.

Transmission in Park.

All C-III plus / plus VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and then restart
the reprogram procedure from
the beginning.

XXXXXXXXXXXXX
XXXXXXXXXXXXX

Figure 24

117/146

NTB17-034L

44. Confirm the Transmission Fluid temperature judgment is OK, then select Next.

If the judgment is NG, drive the vehicle to warm the transmission until the judgment
changes to OK.

Step
44

Figure 25

118/146

NTB17-034L

45. Follow the on-screen
instructions; maintain the
following conditions:
a. Parking brake set.
b. Turn the ignition ON,
with the engine OFF.
c. Press the brake pedal.
d. Press the accelerator
pedal between ¼ and
½.
e. Put the shift selector
in R.

Step
46

Figure 26
46. Select Erase DTC.

47. Follow the on-screen
instructions; maintain the
following conditions:
Step
48

a. Parking brake set.
b. Turn ignition ON, with
the engine OFF.
c. Fully depress the
accelerator pedal.
d. Put the shift selector
in R.

48. Select Start.

Figure 27

119/146

NTB17-034L

49. When COMPLETED is displayed, select Next.

Step
49

Figure 28

50. Operate the ignition per the on-screen instructions.

Ignition status

Timer
Progress display

Figure 29

120/146

NTB17-034L

51. When OK is displayed, select Next.

Step
51

Figure 30

52. Operate the shift selector per the on-screen instructions.
a. Move the shift selector to P; then move P>R>N>D>P.
b. Confirm the center display meter indicates the correct selector position.
53. Select Next.

Step
53

Step
52

Figure 31

121/146

NTB17-034L

54. Erase all DTCs as follows:
a. Turn the ignition OFF.
b. Turn the Ignition ON.
c. Wait for DTC erase to complete.

55. Select Next.

1...7891011

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [6.99 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: NTB17-034L

Replacement Service Bulletin Number:

MFR Communication Date: 2020-03-05

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
Launch OBD2 Scanner CRP123X V3.0 Elite, 2026 Lifetime Free WiFi Update Scan Tool, FCA SGW, CANFD&DoIP, SAS/Throttle/Brake/BMS/D-P-F/Oil/ABS Service Multi Systems Car Scanner, Battery Test, Auto VIN
  • [Newly Added in 2026: 7 Reset Functions] The 2026 new version of the OBD2 scanner diagnostic tool CRP123X V3.0 Elite has new special functions for F.REE: Throttle Ad.aptation, Oil/SAS/BMS/Brake Reset, D-P.F Re.generation and ABS Service. Before you visit a mechanic, launch obd2 Scanner CRP123X Elite can perform a more in-depth diagnosis of the car system and provide accurate data within minutes. What's more, the list of compatible models has been expanded. Upgrading frequency is regular, occurring monthly even weekly.
  • 🔥[FCA AutoAuth + CAN FD & DoIP] As an upgraded version of the LAUNCH CRP123X/CRP129X, FOXWELL NT614, and ANCEL FX2000, The Newest LAUNCH CRP123X V3.0 auto diagnostic scanner supports the following new protocols: CAN-FD for 2020 and newer G.M and ChryslereBay logo models, as well as DoIP for V.olvo, Land RovereBay logo/JaguareBay logo, and B.MW F/G chassis. With integrated AutoAuth, you can diagnose 2018 and newer FCAeBay logo cars equipped with S.GW. Note: CAN-FD and DoIP protocols require an additional obd2 cable. *Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data.
  • 🔥[No extra software fee. Works on 90 vehicle brands.] Most OBD2 scanners work with vehicles manufactured after 2001. However, the LUNCH OBD2 scanner is compatible with OBDII-equipped vehicles built after 1996 and works with more than 90 vehicle brands. One-click lifetime updates over WIFI 2.4&5.0Ghz keep the car software current and ensure constant coverage additions, diagnose vehicles from 1996 to 2026 with a massive global database. Android 8.1 ensures lightning-fast boot-up and processing.
  • [Accurate & Intuitive Multi System Diagnosis] Will you be confused about what happens when the warning light of transmission, ABS, and SRS Airbag check engine flashes? Launch obd2 scanner diagnostic tool CRP123X V3.0 to pinpoint the problem components for a faster diagnosis for your car instead of taking your car to the dealership. Generate vehicle health reports with one click and share them via email over Wi-Fi to help avoid blind maintenance. And will turn off the warning light for you after fixing the problem, make to know more about your cars and do your own repair.
  • [Multiple Display of Live Data + DTC Code Definition Explanation] Launch car tools show real-time data of oil temp, pressure, transmission temp, engine speed, coolant temperature, you will know which car part is abnormal. Data can be shown in a single, multi- graph, and merge two graphs for analysis(or 4-in-1 merged waveform graph),you can save, share, print, or email the overall inspection report for easier analysis.🔥Code Search,DTC Library provide massive information. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals.
SaleBestseller No. 2
LAUNCH OBD2 Scanner CRP123I V3.0 Elite, 2026 Lifetime Free WiFi Update Scan Tool, FCA SGW, CANFD&DoIP, SAS/Throttle/Brake/BMS/DPF/Oil/ABS Service Multi Systems Car Scanner, Battery Test, Auto VIN
  • 【2026 UPGRADED VERSION, NEW CHIPS, ADD MORE FUNCTIONS, No Extra Software Fee】Faster! The 2026 CRP123I V3.0 car diagnostic scanner has a new processor✅Android 8.1, 2+64GB of memory, 5-inch touchscreen (720P), 6100mAh rechargeable batteryFCAeBay logo SGW, New Protocol CANFD & DoIP✅Work with BST360 Battery Tester & i-TPMS Tire Pressure Detector Tool(Purchase Separately)✅2.4&5GHz dual WiFi,One-touch Lifetime Free update for 100+ Global brands(1996-2026),help you access,diagnose and fix more vehicles faster,upgrade of CRP123I V2.0.
  • 【Newly Added 7 RESET FUNCTIONS】+ 【BATTERY VOLTAGE TEST】2026 New Ver. scan tool CRP123I V3.0 ADDS NEW SPECIAL FUNCTIONS-Throttle Adaptation,Oil Reset,SAS Reset,ABS Bleeding,BMS Reset,EPB Reset, DPF Regeneration,to maintain your vehicle system safely and efficiently.Graphing the battery voltage easier and more intuitive for the real-time monitors to check.It does not only reveal what error codes your car is producing,but also erase your vehicle's check engine light after the problem is fixed.
  • 【Multi System Diagnostic Tool】LAUNCH CRP123I V3.0 obd2 scanner check ABS/SRS/AT/ENG systems &10 OBD2 modes, read/clear fault codes,Online Google Search, 4 IN 1 Graphing.Store and playback of dynamic data stream help to quick analysis and diagnosis. Generate vehicle health reports with one click and share them with your email via Wifi which helps avoid blind maintenance. CRP123I costs less, in the long run, saving you up to $2000 each year.
  • 【Lifetime Free Update + FCAeBay logo SGW +CAN FD & DoIP】This scan tool features One-click wifi update and fre e for fixing more bugs; Realtime battery voltage graphing helps to Judge the state of the battery; Auto Vin,facilitate accurate diagnosis and provide useful information.Besides,CRP123I V3.0 support AutoAuth for FCAeBay logo SGW,For 2017 and later FCAeBay logo Vehicles with Secure Gateway Module (SGW);New Protocol CANFD & DoIP cover more newer car and boost 4X faster data transfer(need extra adapters).
  • 【Cover 10000+ Models & 100+ Car Brands】CRP123I V3.0 Elite code reader for cars and trucks is capable of diagnosing fault codes on more than 10000+ vehicles from 1996 to 2026 and 90+ car makes worldwide. Support almost all 12V OBDII cars such as SUVs, minivans, light-duty trucks, etc. It's an excellent tool for all types of mechanics from novice to pros. NOTICE: Compatibility will vary on vehicles' model and year, pls reach us via Q&A/message before purchase.
SaleBestseller No. 3
Launch X431 PRO3 V+ Elite, 2026 SmartlinkC 2.0 Bidirectional Scan Tool with J2534 Portocol, HD Trucks Scanner, 10.1 inch, Topology Map, 60+Service, Online Code, CANFD/DoIP/D-PDU, FCA, 2 Yrs Update
  • [2026 X431 PRO3 V+ Elite] A great value for the X431 series that differs from similar diagnostic tools by adding: 1) J2534 protocol for over $800 in savings; 2) CANFD/DOIP support for enhanced communications; 3) Configuration of over $900 worth of HD(heavy truck) modules, needed purchase HD diagnostic software by HD vehicle model for use.; 4) A 10.1 inch Gorilla screen with 1280*800 resolution and 80% more touch screen sensitivity
  • [J2534 Protocol Scan Tool] The J2534 Direct Access Device can be used as a factory scanning tool at no cost to you, saving you over $2,000. You can easily expand your ECU protocol capabilities for ToyotaeBay logo, HondaeBay logo, VWeBay logo, BMWeBay logo, FordeBay logo, GM, ChryslereBay logo, Mercedes-BenzeBay logo and more. The LAUNCH X431 PRO3 V+ ELITE Scan Tool is equipped with the newly upgraded smartlinkC V2.0. smartLinkC is a communication interface that supports the J2534 specification. It can also be used as a J2534 PassThru device to implement the J2534 protocol with a PC that has OEM diagnostic software installed.The J2534 protocol is the only way to solve problems ranging from drivability and power loss to poor fuel economy
  • [Top Hardware Configuration, Upgraded Version of V+] LAUNCH Diagnostic Scanner adopts Android 10.0 OS; CPU is 4-core processor with 2.0 GHz, which greatly improves the speed of running multi-tasks. 2.4GHz/5GHz; 6300mAh/7.6V ultra-large capacity battery; 10.1 inch Gorilla screen, sunlight readable, 8MP camera; Auto VIN; 4GB+64GB storage; 20x transfer rate to save more vehicle files and customer data; New TYPE A interface to connect expansion tools such as oscilloscopes, sensors, etc.; Supports more than 25 software languages such as EN, DE, FR, SP and JP
  • [60+ Reset 3000+ Active Test] Full Bi-Directional Scan Tool quickly detects problems and guides repairs based on the response of actuators such as air conditioning clutches, windows, doors, mirrors and more. With the touch of a finger, you can easily send command signals from the scanner to a variety of modular actuators, testing component integrity and functionality in minutes or even seconds to determine if a replacement or repair is needed. In addition, the machine enjoys 60+ special services such as oil reset, ABS brake bleed, EPB, SAS, BMS, suspension, injector reset and more, and undergoes rigorous field testing to ensure availability
  • [Unrivaled Coverage, Over 200 Vehicle Brands] LAUNCH X431 PRO3 V+ Elite Automotive Scanner is suitable for over 200 vehicle brands, including commercial vehicles and new energy vehicles. This professional car scanner supports: 1) J2534/D-PDU protocol for HD trucks; DoIP/CANFD for Land RovereBay logo/JaguareBay logo, BMWeBay logo F/G chassis, GM, etc.; 2) FCAeBay logo Autoauth, covering 2018+ ChryslereBay logo/DodgeeBay logo/FiateBay logo, etc. New/old models, all covered. Includes frequently updated vehicle software and car coverage for faster support of other new models

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...