Service

Technical Information

153/19 ENU

2796

2

Symptom - Body Exterior - Hybrid Vehicle Cannot Be Charged Using 208 V Main Power
Supply. Install New Software on Porsche Universal Charger (AC). (SY 153/19)
Vehicle type:

Panamera Hybrid (971)
Cayenne Hybrid (9YA/9YB)

Model Year:

As of 2017 up to 2020

Equipment:

Charging socket AC type 1 mode 2-3 (NAR/Japan) (I-no. ES1)

Subject:

Porsche universal charger (AC) (2nd generation charging cable)

Information:

Hybrid vehicles with a Porsche universal charger (AC) cannot be charged using the 208 V main
power supply.

Affected part
numbers:

Part No.

SW (old)

SW (new)

7PP971675AA/AB

0612 or 0613

0614

9Y0971675BA/BB

0126 or 0127

0128

Remedial
Action:

Install new software on the Porsche universal charger.

Tools:

•
•

9900 - PIWIS Tester 3 with PIWIS test software version 39.100.035 (or higher) installed
Diagnostic adapter for high-voltage charging system

General information
WARNING
Working on electric components
•

Risk of burns

•

Risk of short circuit or fire.



Before replacing the power cable or vehicle cable, always disconnect the power cable from the electrical
socket.



Only replace cables in a dry environment.



Porsche universal charger (AC) may only be used as a unit comprising power cable, control unit and
vehicle cable.

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2

Service
2796

Technical Information

ENU 153/19

Information
Risk of damage to charging equipment.
Charging equipment can be operated in a temperature range from –13 °F to +95 °F /–25 °C to +35 °C.
Control unit must not be submerged in water or covered with snow or ice.
Do not expose Porsche universal charger (AC) to direct sunlight over long periods to prevent it from overheating during operation.

A
B
C
D
E

–
–
–
–
–

Individual parts of Porsche universal charger (AC)
Power cable
Power plug (connector for connecting to main power supply)
Operator control unit
Vehicle plug (plug connection for the vehicle)
Vehicle cable

Work Procedure:
NOTICE
Use of a PIWIS Tester software version that is older than the prescribed version
•

Measure is ineffective



Always use the prescribed version or a higher version of the PIWIS Tester software for programming.

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Service

Technical Information

153/19 ENU

2796

2

Information
The procedure described here is based on the PIWIS Tester 3 software version 39.100.035.
The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the
instructions that must be followed.
A discrepancy may arise with later software versions for example.
1

Disconnect the Porsche Universal Charger (AC) from the power supply.

2

Unplug the vehicle plug from the vehicle charge port.

3

Diagnostic adapter for high-voltage charging
system must be connected to the Porsche universal
charger (AC) and 9900 - PIWIS Tester 3.

4

Connect diagnostic adapter for high-voltage
charging system, Porsche universal charger (AC)
and 9900 - PIWIS Tester 3 to the power supply.
Connecting adapter

5

Switch on Porsche universal charger (AC)  Porsche
Universal Charger (AC) -"arrow"-.
Information
If there is no data exchange between the PIWIS Tester
and Porsche universal charger, the Porsche universal
charger will switch off automatically after a while. To
re-activate it, briefly press the On/Off switch on the
Porsche universal charger.

6

Start the PIWIS Tester.

7

Select Diagnostics.

Porsche Universal Charger (AC)

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Service

Technical Information

ENU 153/19

2796
8

Select the model line external components in the
manual model line selection screen.  Continue
 Manual model line selection.

9

Re-program universal charging cable.
For specific information on control unit
programming during this campaign, see the
table below:
Manual model line selection
Required PIWIS Tester software version:

39.100.035 (or higher)

Type of control unit programming:

Charging cable programming using the 'Campaign'
function in the Additional menu on the PIWIS
Tester by entering a programming code.

Programming code:

X5X5J

Programming sequence:

Read and follow the information and instructions
on the PIWIS Tester during the guided
programming sequence.
During the programming sequence, the universal
charging cable is re-programmed and then
re-codedautomatically.
Do not interrupt programming and coding.

Programming time (approx.):

20 minutes

Software version programmed during this
campaign:

0614*
or
0128*
Following programming, the software version can
be read out from the universal charging cable in
the 'Extended identifications' menu using the PIWIS
Tester.

Procedure in the event of abnormal
termination of control unit programming:

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• Switch universal charger off and on again.
• Read out and delete the fault memory. 
Workshop Manual '094095 Reading out Porsche
universal charger (AC) high-voltage fault codes'
• Repeat programming by entering the
programming code again.

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Service

Technical Information

153/19 ENU

2796

2

* The software version programmed on the Porsche universal charger depends on the software that
was originally installed on the charger.
10 Once programming has been completed successfully, delete the fault memory. See  Workshop
Manual '094095 Reading out Porsche universal charger (AC) high-voltage fault codes'.
11 Switch off Porsche universal charger (AC).
12 Diagnostic adapter for high-voltage charging system and 9900 - PIWIS Tester 3 must now
be disconnected from Porsche universal charger (AC).

Invoicing
Invoicing:

For documentation and warranty invoicing, enter the labor operation and PQIS coding specified below in
the warranty claim:

APOS

Labor operation

09062550

Programming battery charger

I No.

PQIS coding:
Location (FES5)

2796A

Charging socket

Damage type (SA4)

9735

Repair in accordance with PAG instructions

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2020 Porsche Cars North America, Inc.

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