Service

Technical Information

157/19 ENU

9102

9

Complaint - Surround View Camera Fogged Up or Does Not Function: Observe Specified
Procedure (157/19)
Model line:

Cayenne (9YA)
Cayenne Coupé (9YB)

Model Year:

As of 2018

Equipment:

4-camera system Surround View (I-no. KA6)

Subject:

Central control unit for assistance systems

Information:

The Surround View camera does not function sporadically or permanently and/or one of the Surround
View cameras is fogged up.
One or several of the following fault memory entries are stored:
•

B127C04 - Front camera defective

and/or
•

B127D04 - Reversing camera defective

and/or
•

B127E04 - side (left) camera defective

and/or
•

B127F04 - side (right) camera defective

and/or
•
Remedial
Action:

B200FFA - Surround view camera – internal fault

For existing fault memory entries relating to one or more Surround View cameras, first check the
Surround View camera (s) for function as described.
Replacing the control unit for assistance systems in response to the fault memory entry "B200FFA
-Surround view camera – internal fault" in conjunction with the data error code 0x045018 will not correct
the problem.
•

Procedure for an existing fault memory entry for a surround view camera  Technical Information
'A single fault memory entry for a single surround view camera is stored (there are no other fault
memory entries). '.

•

Procedure for several existing fault memory entries for various Surround View cameras  Technical
Information 'Several fault memory entries for various cameras are stored. '.

•

Procedure for fault screen "Surround View camera is fogged up, shows a milky or blurred image" 
Technical Information 'A single Surround View camera is fogged up, showing a milky or blurry image'.

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9

Service

Technical Information

ENU157/19

9102

Required tools and spare parts
Tools:

•
•

9900 - PIWIS Tester 3 with installed PIWIS Tester software version 38.500.000 (or higher)
Battery charger with a current rating of at least 90 A, e.g. Battery charger 90A.

Spare Parts:
Information
The relevant spare part is only required if damaged/defective.
Part No.

Designation

Qty.

95898054601

- Location
 Camera with Real Top View adapter

1 ea.

9Y3827709A

 Seal

1 ea.

95898054600

 Camera (Real Top View)

1 ea.

Exterior mirror, left
Exterior mirror, right
9Y3827709A

Rear Surround View camera
 Seal

1 ea.

A single fault memory entry for a single surround view camera is stored (no other fault memory
entries are stored)
Work Procedure: 1

Establish bus idle so that a reset of the control unit for assistance systems is carried out. Lock the
vehicle and wait 5 minutes for this purpose.

2

Connect a battery charger with a current rating of at least 90 A, e.g. Battery charger 90A, to the
jump-start terminals in the engine compartment and switch it on, see  Workshop Manual '270689
Charging vehicle electrical system battery'.

3

Connect the PIWIS Tester to the vehicle and switch it on. - Read out the fault memory.

4

If the fault memory entries are still present, check data lines and connection points between
the control unit for assistance systems and all Surround View cameras for loose/non-engaged
connectors, loose/pushed-back pins, corrosion and damage.
If no cause can be determined, the following measures are required for narrowing down the cause:
•
•

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Cross install a single Surround View camera to locate a defective camera.
Swap the video cable on the control unit for assistance systems to locate a defective video
cable.

AfterSales

Service

Technical Information

157/19 ENU

9102

9

Information
During the checks, make sure that bus idle is maintained in order to perform a reset of the control unit for
assistance systems.
Replacing the control unit for assistance systems should not be carried out in the absence of a
clear diagnosis.

Several fault memory entries for various cameras are stored
Work
Procedure:

Information
Due to deviations in the diagnostic capability of the control unit for assistance systems, a single Surround
View camera (e.g. defective Surround View camera, short circuit in the video cable, water ingress, etc.)
can cause partial or even complete failure of the Surround View camera system.
Proceed as in section  Technical Information '270689 A single fault memory entry for a single Surround
View camera is stored (no other fault memory entries are stored),' to identify the cause of the problem.
Replacing the control unit for assistance systems should not be carried out in the absence of a
clear diagnosis.

A single surround view camera is fogged up and displays a milky or blurred image
Work
Procedure:

Information
Due to deviations in the diagnostic capability of the control unit for assistance systems, a single Surround
View camera (e.g. defective Surround View camera, short circuit in the video cable, water ingress, etc.)
can cause partial or even complete failure of the Surround View camera system.
Replace the fogged-up surround view camera, make meaningful pictures and attach them to the warranty
claim.
If water ingress is identified during the test, the affected camera must be replaced. In addition, the
relevant video cable must be checked for water damage and replaced if necessary.

 Workshop Manual '916919 Removing and installing front camera'
 Workshop Manual '916719 Removing and installing side camera'
 Workshop Manual '914319 Removing and installing reversing camera'
Replacing the control unit for assistance systems should not be carried out in the absence of a
clear diagnosis.

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9

Service

Technical Information

ENU157/19

9102

Invoicing
Invoicing:

For documentation and warranty invoicing, enter the labor operations, PQIS coding and part numbers
specified below in the warranty claim:

APOS

Labor operation

91690110

Check rear camera

91670111

Check left camera

91670112

Check right camera

91670210

Swap left/right camera

91722550

Program Surround View camera control unit
(when replacing front camera and/or left/right
camera)

91430110

Check reversing camera (9YA)

91430115

Check reversing camera (9YB)

91432553

Program reversing camera (when replacing
reversing camera)

91020110

Check central control unit for assistance systems
(swap video cable)

I No.

PQIS coding:
Location (FES5)

91020

Central control unit for assistance systems

Damage type (SA4)

1612

Does not function in some cases

Parts Info:
Information
The relevant spare part is only required if damaged/defective.
Part No.

Designation

Qty.

95898054601

- Location
 Camera with Real Top View adapter

1 ea.

9Y3827709A

 Seal

1 ea.

95898054600

 Camera (Real Top View)

1 ea.

Exterior mirror, left
Exterior mirror, right
9Y3827709A

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Rear Surround View camera
 Seal

AfterSales

1 ea.

Service

Technical Information
References:

157/19 ENU

9102

9

 Workshop Manual '916919 Removing and installing front camera'
 Workshop Manual '916719 Removing and installing side camera'
 Workshop Manual '914319 Removing and installing reversing camera'
 Workshop Manual '910219 Removing and installing central control unit for assistance systems'

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2020 Porsche Cars North America, Inc.

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