NHTSA ID Number: 10172126
Manufacturer Communication Number: TSB_ELE186_R2
TSB/Document Date: 2020-03-05
Summary
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ELECTRIC WATER PUMP INSPECTION AND REPAIR (SA394) - This bulletin has been revised to include additional information. This bulletin provides the procedure to inspect and repair the Electric Water Pump(s) (EWP) on some 2018-2019MY Niro (DE) HEV, PHEV, and EV vehicles produced between November 24, 2018 through January 30, 2019, which may exhibit a MIL ON (DTC U1116 and/or U1118) due to a coolant leak from the EWP Can Case.
A
2.
Cut off the existing connector from the
harness where shown (red dotted line)
and discard the connector. Then remove
the insulation tape (B) from the harness.
B
Cut the connector here.
3a. Take the new connector pigtail from the
supplied kit and cut the pigtail to about 5”
inches in length. Then strip insulation
10mm (0.4” inches) from the end of each
wire as shown.
3b. Strip the insulation wire ends from the
cut wire harness from step 2.
4.
5” inches
10mm
Follow the instructions below to solder
the new connector to harness:
1. Slip the PVC shrink tube over one
of the wires (pink wire shown).
2. Join the two wires by twisting the
ends together.
3. Solder the two wires together.
NOTICE
A Lisle 55000 magnetized wire
holder tool was used to help
hold wires in place (as shown).
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA394 (Rev 2) Niro (DE HEV/PHEV/EV) September 2019
Page 7 of 9
SUBJECT:
5.
SERVICE ACTION: ELECTRIC WATER PUMP
INSPECTION AND REPAIR (SA394)
Using a heat gun or flame gun, carefully
apply heat to the shrink tube over the
soldered area of the wire.
CAUTION
Use caution not to damage the
wires or connector when using
any source of heat.
6.
Repeat steps 4 and 5 for the remaining
three (3) wires. Four wires (4) total.
Note: Sample image is from (EV) model.
X4
7.
Tape the connector wire harness using
insulation adhesive tape supplied in the
EWP connector kit.
8.
Reassemble and reinstall all removed
parts in the reverse order of removal.
NOTICE
After reassembly, be sure to
follow
the
recommended
procedures outlined on the
“EWP Repair Flowchart” on
page 2.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA394 (Rev 2) Niro (DE HEV/PHEV/EV) September 2019
Page 8 of 9
SERVICE ACTION: ELECTRIC WATER PUMP
INSPECTION AND REPAIR (SA394)
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Niro (DE) HEV/PHEV
November 27, 2018 through January 25, 2019
Niro (DE) EV
November 24, 2018 through January 26, 2019
REQUIRED PART:
Part Name
Part Number
Can Case Kit
Niro (DE) HEV/PHEV
*36900 2B209QQK
Can Case Kit
Niro (DE) EV
*36910 0E659QQK
EWP Connector kit
36910 G2912QQK
Motor EWP
Niro (DE) HEV/PHEV
36910 2B100QQK
Traction Motor EWP
Niro (DE) EV
36910 0E650QQK
Battery EWP
Niro (DE) EV
375W5 Q4000QQK
Figure
*Note: Parts are interchangeable and may be substituted based on availability.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA394 (Rev 2) Niro (DE HEV/PHEV/EV) September 2019
Page 9 of 9
SERVICE ACTION: ELECTRIC WATER PUMP
INSPECTION AND REPAIR (SA394)
SUBJECT:
WARRANTY INFORMATION:
N Code: N99 C Code: C99
Claim
Type
Model
Causal
P/N
Qty.
Repair
Description
Labor Op
Code
(SA394)
Replace the hybrid
motor
EWP assembly and
connector.
190055R0
(DE)
HEV
PHEV
(SA394)
Replace the hybrid motor
EWP Can Case kit only.
190055R1
(DE)
EV
(SA394)
Replace both the
battery & traction motor
EWP assemblies and
connectors.
(DE)
HEV
PHEV
36910
2B100
V
(DE)
EV
36910
2B100
V
(DE)
EV
(DE)
EV
(SA394)
Replace the traction
motor EWP assembly
and connector.
Replace the battery EWP
Can Case kit.
Op
Time
1.5
M/H
1.2
M/H
Replacement
P/N
Qty.
36910
2B100QQK
1
36910
G2912QQK
36900
2B209QQK
1
36910
0E650QQK
1
190055R2
1.8
M/H
375W5
Q4000QQK
36910
G2912QQK
2
36910
0E650QQK
190055R3
1.7
M/H
36910
G2912QQK
1
36910
0E659QQK
375W5
Q4000QQK
(SA394)
Replace the battery EWP
assembly and connector.
Replace the traction
motor EWP Can Case kit.
190055R4
(SA394)
Replace the traction
motor and battery EWP
Can Case kits only.
190055R5
1.7
M/H
36910
G2912QQK
1
36910
0E659QQK
1.4
M/H
36910
0E659QQK
2
Note: When necessary, sublet code ‘X1’ can be used to submit reimbursement to “top off”
coolant up to a maximum of $12.15. Sublet code ‘X2’ can be used to submit a rental expense
when necessary (up to 3 days maximum), supporting documentation will be required at time of
claim entry.
NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers
should reference SA394 when accessing the WebDCS system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SA394 (Rev 2) Niro (DE HEV/PHEV/EV) September 2019
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TSB/Document ID: TSB_ELE186_R2
Replacement Service Bulletin Number:
MFR Communication Date: 2020-02-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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