NHTSA ID Number: 10172000
Manufacturer Communication Number: Circular 57H3
TSB/Document Date: 2020-03-06
Summary
Audi
has developed new software and/or parts applicable to certain Audi
e-tron vehicles in order to bring these vehicles up to the latest factory specifications.
04
05
Replace Bowden cable for doors
06
Replace flap for DC charging connection
07
Service manual release mechanism
09
Service high-voltage cable
•
All Safety Recalls must be completed prior to
completing this Update.
•
Proceed to Section B and after all applicable
repairs are completed based on the assigned
criteria, Proceed to Section C.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi
Canada. All Rights Reserved.
February 2020
57H3 Page 11 of 28
Section B – Repair Procedures
Criteria 01 – Update Door Electronics
AND/OR
Criteria 02 – Update Front Sensors
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are met;
The ODIS software is completely up to date.
Refer to the “Alerts” section on ServiceNet home page for the current ODIS version.
The battery charger is connected to the vehicle battery and remains connected for the duration of the
software update.
•
Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to
do so may cause the update to fail, which could result in damage to the control module. Control
modules damaged by insufficient voltage will not be covered.
The screen saver and power saving settings are off.
•
Failure to do so may result in the tester entering power save mode during the software update,
which could result in damage to the control module.
The VAS Diagnostic Tester is plugged in using the supplied power adapters.
•
Under no circumstances should the tester be used on battery power alone during the software
update. Failure to do so may result in the tester powering off during the update, which could result
in damage to the control module.
Flash process through “Audi Flashing” not Guided Fault Finding (GFF).
•
DO NOT USE Guided Fault Finding (GFF) to perform this flash. Using GFF will cause the flash
to take longer. Requests for additional time will not be considered.
If using a Bluetooth or Wi-Fi transmitter head, it is connected to the tester with a USB cable.
•
Performing a software update using a Bluetooth or Wi-Fi connection increases the risk of losing
connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time or
parts will be denied if the GFF log shows the update was performed using Bluetooth or Wi-Fi.
The Bluetooth function of the scan tool is physically switched off .
VAS 6150 & VAS 6150A
(Front panel behind handle)
VAS 6150B
(Right side behind WIRELESS door)
VAS 6150C
(Left side behind SC/EX door)
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
February 2020
57H3 Page 12 of 28
WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s)
during Update Process!
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2014603: Software
Version Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response.
A warranty claim may not be reimbursed if there is no confirmation response to support the claim.
•
Open the hood.
•
Open the battery cover.
•
Attach the GRX3000VAS Tester/Charger (or
equivalent) to the vehicle battery or underhood
charging posts.
NOTE
When connecting the charger directly to the battery,
connect the positive cable to the positive terminal of
the battery and connect the negative cable to the
grounding lug on the chassis. DO NOT connect the
ground cable directly to negative terminal of the
battery.
•
Switch on the hazard warning lights.
CAUTION
The procedure may cancel itself if the hazard warning
lights are not switched on. The hazard warning lights
prevent the system from switching to bus sleep mode
during the update.
•
Connect the VAS6150X/VAS6160X Diagnostic
Tester to the vehicle.
•
Start the ODIS program.
•
Confirm that scan tool is communicating with
the diagnostic head by USB cable.
o
If the Bluetooth or WiFi symbol is
shown, then disconnect the diagnostic
head from the vehicle and reconnect
the USB cable to the diagnostic head
and then reattach to the vehicle.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
February 2020
57H3 Page 13 of 28
•
From the home screen of the scan tool
highlight “Flash” .
•
Follow the on-screen prompts.
NOTE
Operating mode “Flash” must be used. Performing
this software update using “Diagnosis” (Guided Fault
Finding) could result in non-payment of the claim.
•
Select “Starting Flashing” and follow the onscreen prompts.
•
Select “No RO”.
•
Highlight “SVM – Code Input”.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
February 2020
57H3 Page 14 of 28
•
Select “Perform test”.
NOTE
Using Bluetooth for this action is PROHIBITED!
Damage caused to electronic components (e.g.
ECM, TCM, etc.) during the SVM flash process is not
covered.
•
Enter the corrective action code (SVM code) as
listed below.
SVM code
57H3A840
•
Select “Accept” .
•
Follow the on-screen prompts.
NOTE
There is only one SVM code that performs the update
for both criteria 01 and criteria 02 repairs.
•
After receiving confirmation that the flash
completed successfully, select “Send”
to send the diagnostic protocol online.
•
Follow the on-screen prompts.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
February 2020
57H3 Page 15 of 28
•
Click “Flash” to exit the flash session.
NOTE
After completing the SVM code, there may be a
warning in the instrument panel as shown. Cycling
the ignition, then operating the child door lock buttons
from the driver’s door then opening and closing the
doors should eliminate the warning.
•
Work for Criteria 01 and/or Criteria 02 is
complete.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi
of America, Inc. and Audi Canada. All Rights Reserved.
February 2020
57H3 Page 16 of 28
Criteria 03 – Update Universal Charging Cable
•
Using the VAS611009, establish a connection
between the Diagnostic Tester and the Mobile
Charger -E943-.
•
Enter AUDILADEKABELMINI in the VIN field
populated in ODIS.
•
Ensure “work with Guided Fault Finding” is
checked.
•
An error will occur during VIN identification.
Press “OK” to continue.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
February 2020
57H3 Page 17 of 28
•
Perform the following to manually identify the
charger:
1. Select “manual” Vehicle identification.
2. Enter AUDILADEKABELMINI in the
VIN field.
3. Select “All external components” for
the Model.
4. Select Apply.
•
Start from the “Test plan” tab .
•
Click on “Select self test…” .
•
Open Diagnostic capable system > BE01 –
Universal charging cable – E943 (e-tron
charging system compact > BE01 – Technical
Service Bulletin (TSB).
•
Highlight the test plan .
•
Click “Attach to the test plan” , then
close the “Test overview” window.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi
dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
February 2020
57H3 Page 18 of 28
•
Highlight the test plan .
•
Select “Perform test…” .
•
Follow the onscreen prompts.
•
The test plan will read out the adaptation
values.
•
The correct adaptation Actual values are:
•
•
o
Adaptation 1 = 0101
o
Adaptation 2 = 0001
If the Adaptation Actual values are correct:
o
The adaptation
performed.
must
NOT
o
End the test plan by selecting “No”.
If the Adaptation Actual values are incorrect:
o
The adaptation must be performed.
o
Continue the test plan by selecting
“Yes”.
•
Follow the onscreen prompts.
•
Exit GFF once the test plan is complete.
•
Work for Criteria 03 is complete.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
February 2020
be
57H3 Page 19 of 28
Criteria 04 – Seal Coolant Expansion Tank
•
Print out the owner’s manual supplement
found on one of the ELSA attachment tabs or
in ServiceNet.
•
When printing, select “Booklet” for page
sizing.
•
Place the printed owner’s manual supplement
in the vehicle glove compartment.
•
Open the cover above the coolant expansion
tank in the plenum chamber.
•
Install seal and label as shown.
NOTE
The seal should be attached tightly. Do not move
the lid out of its end position when tightening the
seal. The seal cannot be used more than once.
Part Number
Part Description
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TSB/Document ID: Circular 57H3
Replacement Service Bulletin Number:
MFR Communication Date: 2020-02-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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