AUDI DEALER COMMUNICATION
Takata Reminder Mailing – Ohio DMV / Safety Recalls 69R6, 69R7, 69S8

This notice is for: 

Dealer Principal
General Manager
Sales Managers




Date:
Mailing Information:





Service Manager
Parts Manager
Service Advisor




Warranty Administrator
Technicians

February 10, 2020
In conjunction with the Ohio DMV, Audi will be sending Takata airbag recall reminder
notices to approximately 4,900 Audi owners in the State of Ohio on February 10, 2020.
A copy of the owner notification is attached for your reference.
Please make every effort to quickly schedule owners who contact your dealership for a
repair appointment.

Parts Department: Parts are available.
Please coordinate with your service department to ensure that parts are on hand to
support all scheduled appointments.
Notes:

IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by
this notification under a sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an
applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor
vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.

-END OF MESSAGE-

Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Audi Public Relations.
Audi Customer Protection

WHAT YOU NEED TO KNOW

[Month Year]



Your vehicle has an urgent airbag recall.



The airbag could injure or even kill you and your
passengers.



The repair is FREE at any authorized Audi dealer.



Visit
www.audiusa.com/dealers-webapp/map
to find your nearest dealer and make an
appointment. Or, call 800-822-2834.

[Customer Name]
[Street Address]
[City, ST Zip]

URGENT AIRBAG SAFETY RECALL: IMMEDIATE ACTION REQUIRED!
This notice applies to a vehicle registered in your name: [VIN]
Dear [NAME]:
The Ohio Bureau of Motor Vehicles (BMV) is contacting you personally because your vehicle has a recalled
airbag that could kill or seriously injure you and your passengers if it deploys.
The BMV has received information from Audi that the vehicle currently registered in your name with the Vehicle
Identification Number [VIN] has been recalled. If the airbag deploys, in some cases the airbag may explode
and spray sharp metal fragments or shrapnel toward you and your passengers.
According to records from Audi, your vehicle has not been repaired yet. The potentially lifesaving repair is
FREE and parts are available now. Please immediately call an Audi dealer for more information or to schedule
a FREE repair.
IF YOU NO LONGER OWN THIS VEHICLE: DISREGARD THIS LETTER

CALL

Audi is one of 19 vehicle manufacturers affected by this recall. The National Highway Traffic Safety
Administration reports other auto manufacturers have 16 confirmed deaths in the United States and
hundreds of alleged injuries resulting from this defect.
Please encourage your family and friends to check for vehicle safety recalls using their VIN at
www.NHTSA.gov/recalls or www.airbagrecall.com. You and your family’s safety on Ohio’s roadways is our
top priority.
Please act NOW to protect yourself and your passengers.

If you believe that Audi or your Audi dealer is unable to remedy the defect without charge within a reasonable time, you may submit a complaint to the Administrator,
National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590, or you may call the toll-free Vehicle Safety Hot Line at 1– 888327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov.
This notice is being provided and paid for by Audi, in cooperation with the Ohio Bureau of Motor Vehicles. Taxpayer dollars w ere not used. Due to the serious nature
of this recall, the Ohio Bureau of Motor Vehicles is providing limited assistance with these notices to individuals who may b e impacted by this recall. The manufacturer
is fully responsible for this recall, notification of the recall, and any repairs. This notification does not create a duty upon the State of Ohio and the Ohio Bureau of
Motor Vehicles to provide notice nor any repair requirement regarding this recall, or any other recalls or safety-related information. Further communication regarding this
notice, including scheduling repairs or verifying recall information, must be directed to the 800-822-2834 and not to the Ohio Bureau of Motor Vehicles.