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NHTSA ID Number: 10171442

Manufacturer Communication Number: T-SB-0161-19_Rev

TSB/Document Date: 2020-02-18


Summary

TSB: REVISION NOTICE January 13, 2020 Rev1: ? Applicability has been updated to exclude 2020 model year Tacoma vehicles. ? The Introduction, Software Update Information, and Software Update Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ? Barge in function defaulted to ?OFF? ? Limited phone book grammar ? Difficult Hand Free operation ? Abnormal Electronic Owner?s Manual operation ? Music doesn?t automatically resume when using Android Auto ? Cover art isn?t displayed ? Vehicle position isn?t sent to Destination Assist server ? System inoperative after using the return button when using voice recognition Some 2020 model year vehicles equipped with Audio Plus (version 1035) or Premium Audio (version 1035) or earlier may exhibit one or both of the following conditions: ? Abnormal screen play while using Apple CarPlay® (primarily during phone calls) ? Poor sound quality during phone calls while using Apple CarPlay® A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.


T-SB-0161-19

Rev1

November 20, 2019

Audio Head Unit Software Update (Panasonic)
Service
Category

Audio/Visual/Telematics

Section

Navigation/Multi Info Display

Market USA

Applicability
YEAR(S)

MODEL(S)

2020

4Runner, Camry, Camry HV,
Sequoia, Tundra

ADDITIONAL INFORMATION

REVISION NOTICE
January 13, 2020 Rev1:
 Applicability has been updated to exclude 2020 model year Tacoma vehicles.
 The Introduction, Software Update Information, and Software Update Procedure sections have
been updated.
Any previous printed versions of this bulletin should be discarded.

Introduction

Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio
(version 1021) or earlier may exhibit one or more of the following conditions:







Barge in function defaulted to “OFF”
Limited phone book grammar
Difficult Hand Free operation
Abnormal Electronic Owner’s Manual operation
Music doesn’t automatically resume when using Android Auto
Cover art isn’t displayed
Vehicle position isn’t sent to Destination Assist server
System inoperative after using the return button when using voice recognition

Some 2020 model year vehicles equipped with Audio Plus (version 1035) or Premium Audio
(version 1035) or earlier may exhibit one or both of the following conditions:

Abnormal screen play while using Apple CarPlay® (primarily during phone calls)
Poor sound quality during phone calls while using Apple CarPlay®

A software update is now available to address these conditions. Follow the Software Update
Procedure in this bulletin to update the software.

© 2020 ToyotaeBay logo Motor Sales, USA

Page 1 of 8

T-SB-0161-19

Rev1

November 20, 2019

Page 2 of 8

Audio Head Unit Software Update (Panasonic)
Warranty Information
OP CODE

DESCRIPTION

TIME

MODEL

OFP

T1

T2

87

74

86140-35320
86140-35330
86140-35370
4Runner

86140-35360
86140-35380
86140-35430
86840-35010
86140-06C30
86140-06C40

EL1920

Software Update

0.3

Camry, Camry HV

86140-06C70
86140-06C90
86140-06D00
86140-06790
86140-06C20
86840-0E080

Sequoia

Tundra

86140-0C170
86140-0C270
86140-0C300
86840-0E080
86140-0C390
86140-0C420
86840-0E080

APPLICABLE WARRANTY
 This repair is covered under the ToyotaeBay logo Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.

© 2020 ToyotaeBay logo Motor Sales, USA

T-SB-0161-19

Rev1

November 20, 2019

Page 3 of 8

Audio Head Unit Software Update (Panasonic)
Software Update Information
MODEL

HEAD UNIT

SOFTWARE UPDATE FILE

Audio Plus

17TDT1NA-DA30_0006.kwi
DCU

4Runner

17TDT2NA-DA30_0006.kwi
Premium Audio
MEU
Audio Plus

17TMT2NA-DA50_0003.kwi
17TDT1NA-DA30_0006.kwi

DCU
Camry, Camry HV

17TDT2NA-DA30_0006.kwi
Premium Audio
MEU
Audio Plus

17TMT2NA-DA50_0003.kwi
17TDT1NA-DA30_0006.kwi

DCU
Sequoia

17TDT2NA-DA30_0006.kwi
Premium Audio

Tundra

MEU

17TMT2NA-DA50_0003.kwi

DCU

17TDT2NA-DA30_0006.kwi

MEU

17TMT2NA-DA50_0003.kwi

Premium Audio

MULTIMEDIA SOFTWARE FILE DOWNLOAD
The multimedia software update file may be downloaded directly from this Service Bulletin by
clicking on the file name in the table above. Once downloaded, the file may be extracted (unzipped)
from the zip file and saved directly to a blank USB flash drive.
For USB flash drive requirements and download instructions, refer to TIS – Diagnostics –
Reprogramming – Reference Documents – Multimedia Software Download Instructions.

© 2020 ToyotaeBay logo Motor Sales, USA

T-SB-0161-19

Rev1

November 20, 2019

Audio Head Unit Software Update (Panasonic)
Software Update Procedure

1. Turn ON the ignition.
2. Press the Menu button on the radio
faceplate, then select Setup.

Figure 1.

3. Select General on the Setup screen.

Figure 2.

4. Scroll down and select Software Update.

Figure 3.

© 2020 ToyotaeBay logo Motor Sales, USA

Page 4 of 8

T-SB-0161-19

Rev1

November 20, 2019

Page 5 of 8

Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
Figure 4.

5. Verify that the software version is the same
or earlier as indicated in the Introduction.

6. If the software needs to be updated, download the software from the Software Update
Information section onto an empty USB flash drive.
NOTE
If the vehicle is turned OFF, repeat steps 1 – 4 to re-enter the Software Update screen.

Figure 5.

7. Insert the prepared USB flash drive into the
vehicle’s USB data port.

8. Verify that the NEW software is up to date on the Software Update screen.
Table 1. Software Version Information
AUDIO PLUS

PREMIUM AUDIO

TYPE
CURRENT VERSION

NEW VERSION

CURRENT VERSION

NEW VERSION

Audio

1021
1007
1035

1047

1021
1007
1035

1047

Navigation

1006

1030

© 2020 ToyotaeBay logo Motor Sales, USA

T-SB-0161-19

Rev1

November 20, 2019

Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)

9. Press the Update Software button in the
lower right-hand corner.

Figure 6.

10. Select OK on the
Software Update Detail screen.

Figure 7.

11. Select Agree on the
Terms of Service screen.

Figure 8.

© 2020 ToyotaeBay logo Motor Sales, USA

Page 6 of 8

T-SB-0161-19

Rev1

November 20, 2019

Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)

12. Select Yes on the “Would you like to start
the software update?” pop-up.

Figure 9.

13. Once the head unit begins installation, the
update will take about 10 minutes.

Figure 10.

NOTE
 Do NOT turn OFF the engine or ACC
BEFORE the software is ready
for updating.
 Do NOT remove the USB flash drive out of
the vehicle USB port before the software is
ready for updating.

14. When “The software is ready for updating”
screen appears, turn the engine OFF.

Figure 11.

© 2020 ToyotaeBay logo Motor Sales, USA

Page 7 of 8

T-SB-0161-19

Rev1

November 20, 2019

Page 8 of 8

Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)

15. Turn the ignition ON to complete the software update.

16. Once the software update is complete, remove the USB flash drive.

17. Perform steps 1 – 4 to verify that the
software version matches the current
Software Version Information table below.

Figure 12.

Table 2. Software Version Information
AUDIO PLUS

PREMIUM AUDIO

TYPE
CURRENT VERSION

Audio

1047

Navigation

NEW VERSION

© 2020 ToyotaeBay logo Motor Sales, USA

CURRENT VERSION

1047
1030

NEW VERSION

1

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TSB/Document ID: T-SB-0161-19_Rev

Replacement Service Bulletin Number:

MFR Communication Date: 2020-01-13

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: PARKING BRAKE

MFR Component System:

MFR Component Subsystem:


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