Download the latest Engine ECM calibration as normal, using automatic model detection.

Note:
•

If the download is accidentally disrupted or does not complete for any reason, turn the ignition off for
at least 60 seconds then restart the download using Manual Model Selection.

Unlock the Engine ECM
1.

Unlock the Engine ECM as described in the Triumph Diagnostic Tool User Guide.

Note:
•
•
•

There is a small delay while the instruments are checked for up-to-date calibrations.
The software will report if any calibrations are out of date and will prevent unlocking until the correct
calibrations are installed.
The unlock code can be found at www.triumphonline.net.

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Adapt the Crankshaft Position (if required) - Euro 5 Markets Only
Motorcycles are typically delivered from the factory with the crankshaft position adapted. However, a small
number of models may need to have the crankshaft position adapted at PDI.
Check the Engine ECM for stored DTCs. If the crankshaft position is not adapted, DTC P0315 will be stored
and the Malfunction Indicator Light (MIL) will be illuminated. DTC P0315 cannot be erased by using the Erase
DTCs function. To clear the DTC the crankshaft position must be adapted as described in the adaption
process below.
If DTC P0315 is not present at PDI, it is not necessary to adapt the crankshaft position.
Crankshaft Position Adaption Process

Warning
Exhaust fumes are poisonous, always operate a motorcycle in the open-air or in an area with adequate
ventilation.
Do not operate a motorcycle in an enclosed area without adequate ventilation.
Operating a motorcycle in an enclosed area without adequate ventilation can cause loss of consciousness
and death within a short period of time.
1.
2.
3.
4.
5.
6.
7.

Turn the motorcycle ignition Off for at least 60 seconds.
Turn the motorcycle ignition ON. Make sure the engine Stop switch is in the RUN position.
Make sure the transmission is in neutral.
Navigate to ENGINE DIAGNOSTICS - Function Tests.
Select Crankshaft Position Adaption and click Start.
Follow the on screen instructions.
When the adaption has completed, click Finish and turn the motorcycle ignition Off for at least 60
seconds.

Note:
•

DTC P0315 will not clear until the motorcycle's electronic system has fully powered down.

8. Turn the motorcycle ignition ON. Make sure that DTC P0315 and the MIL have cleared.
Refer to the Service Manual for more details on the crankshaft position adaption process.

Final Steps
•
•
•
•
•

Check and erase all stored Immobiliser, Engine ECM and ABS DTCs.
Disconnect the Triumph Diagnostic Tool.
Refit the rider’s seat.
Check that the motorcycle can be powered ON and started using each key.
Set the instruments to display the correct language and units for your region, as described in the
Owners Handbook.

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Item:

204.3

Description:

Electronic Systems Commissioning and Motorcycle Unlocking

Model Affected:

Thruxton RS

Warning
Make sure the motorcycle is stabilised and adequately supported.
A correctly supported motorcycle will help prevent it from falling.
An unstable motorcycle may fall, causing injury to the operator or damage to the motorcycle.

Warning
Failure to download the latest calibrations to the above model(s) may cause an unsafe riding condition
leading to loss of motorcycle control and an accident.

Warning
Always use Automatic Model Selection when downloading calibrations.
Manual model selection must only be used when attempting to restart an interrupted or failed download,
or if an incorrect model is detected by Automatic Model Selection.
Always ensure that the correct model is detected or selected before selecting a calibration for download
and never attempt to download calibrations listed for an incorrect model.
Downloading calibrations for an incorrect model will cause a dangerous riding condition which may lead to
loss of motorcycle control and an accident.

Caution
Do not interrupt or cancel calibration downloads before they have completed.
If a calibration download is cancelled or interrupted before it has completed, the Electronic Control Module
(ECM) will not operate in the normal way. This is because the operating system has been erased from ECM
memory and has not yet been fully replaced. Under these circumstances, it will not be possible to use
Automatic Model Detection when restarting the calibration download.
Turn the motorcycle ignition off for at least 60 seconds to allow the electronic systems to power down,
then restart the calibration download using Manual Model Selection.
If a calibration download fails to restart, it may be necessary to follow a specific recovery process.
Note:
•
•
•

The current password for all downloads can be found at www.triumphonline.net.
It is normal for DTCs to be stored after a download has completed. This is due to the download process
interrupting CAN communications between the ECMs.
After a download has completed, you will be prompted to check all ECMs for stored DTCs and erase
them as necessary. This must be completed after all downloads are finished.

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Description
The instruments and Engine ECM fitted to the above motorcycle(s) are delivered in a locked condition. In this
condition, the engine will not start. When performing a Pre-Delivery Inspection on the above models, the
motorcycle’s electronic systems must be commissioned and the motorcycle unlocked before the engine can
be started.
Dealers are requested to commission the electronic systems and unlock the motorcycle by performing the
following operations:
1.
Download the latest Instrument calibration.
2. Download the latest Engine ECM calibration.
3. Unlock the Engine ECM.

Preparation
Download and install the latest version of the Triumph Diagnostic Tool to your computer as described in the
Triumph Diagnostic Tool Installation Guide. Triumph Diagnostic Tool Version 2020-01.1 or later is required to
complete this procedure.
Note:
•
•
1.
2.
3.
4.

5.

It can take up to 15 minutes to complete the system downloads necessary to commission the above
motorcycle.
Please take the following precautions to avoid accidental disruption of the calibration downloads
performed during this process.
If using a laptop computer to run the diagnostic software, make sure the laptop battery is fully
charged. Connect a charger to avoid draining the laptop battery.
Disable any sleep and screen saver settings. The PC/laptop must remain turned on and awake for the
duration of the process.
Make sure all other PC/laptop applications (including Internet browsers) are closed down.
Make sure the motorcycle battery is fully charged (battery voltage of at least 12.8 Volts). Connect an
approved battery charger (suitable for use with maintenance free batteries) to maintain the battery
charge during this process.
During calibration download, DO NOT do the following unless instructed to do so by the diagnostic tool:
• Turn the ignition OFF.
• Switch the engine stop switch to a different position.
• Disconnect the diagnostic interface.

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Initial Steps
1.
2.
3.
4.
5.
6.

Unpack the motorcycle as described in the Motorcycle Unpacking Guide.
Assemble the motorcycle as described in the Motorcycle Assembly Guide.
Remove the rider’s seat.
Make sure that the motorcycle battery is fully charged and installed as described in the Service
Manual.
Remove the ABS fuse. Refer to the Service Manual for the ABS fuse location.
Switch the engine stop switch to the STOP (OFF) position.

2
1

1.
2.

7.

Engine stop switch
STOP (OFF) position

Connect the Triumph Diagnostic Tool to the motorcycle as described in the Service Manual and turn the
ignition switch ON.

Instruments Calibration Download
Note:
•

The instrument calibration will take approximately 4 minutes to complete.

1.
2.

Download the latest instrument calibration as normal, using automatic model detection.
Follow all on screen instructions during the download process.

Note:
•
•
•

3.

Multiple files are transferred during the download. The progress bar displayed on the diagnostic tool
may repeatedly rise from 0% to 100% as each file is downloaded.
Do not assume the download has completed when the instrument display turns back on. Always wait
for the Verifying Download screen to appear to confirm the download has successfully completed.
If the download is accidentally disrupted or does not complete for any reason, turn the ignition off for
at least 60 seconds. Make sure the ABS fuse is removed and that the engine stop switch is in the STOP
position before restarting the download using Manual Model Selection.
When the download has completed, turn the ignition switch OFF and refit the ABS fuse.

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Engine ECM Calibration Download
1.
2.

Turn the ignition switch ON
Switch the engine stop switch to the RUN (ON) position.

2

1.
2.

3.

1

Engine stop switch
RUN (ON) position

Download the latest engine ECM calibration as normal, using automatic model detection.

Note:
•

If the download is accidentally disrupted or does not complete for any reason, turn the ignition off for
at least 60 seconds then restart the download using Manual Model Selection.

Unlock the Engine ECM
1.

Unlock the engine ECM as described in the Triumph Diagnostic Tool User Guide.

Note:
•
•
•

There is a small delay while the instruments are checked for up-to-date calibrations.
The software will report if any calibrations are out of date and will prevent unlocking until the correct
calibrations are installed.
The unlock code can be found at www.triumphonline.net.

Final Steps
• Check and erase all stored Immobiliser, Engine ECM and ABS DTCs.
• Disconnect the Triumph Diagnostic Tool.
• Refit the rider’s seat.

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Item:

204.4

Description:

Triumph Diagnostic Tool - End of Support for Microsoft Windows 7®

Model Affected:
We would like to inform dealers that the Triumph Diagnostic Tool will not continue to support computers
running Microsoft Windows 7® from 14th January 2020 onwards. From this date the software may still work
with Microsoft Windows 7®, but no technical support will be offered by Triumph.
Details of the minimum equipment required to run the Triumph Diagnostic Tool are listed below:
• A desktop or laptop Personal Computer (PC) running Microsoft Windows 8®, Windows 8.1® or Windows
10®.
• A 1 GHz processor or equivalent, 10 GB of free hard disk space and a minimum of 512 to 1024 MB of
memory (RAM).
• A 1024 x 768 standard XGA monitor or a 1200 x 800 widescreen monitor.
• A broadband internet connection.
• The PC must have a free USB (Universal Serial Bus) port.
• 32 bit/64 bit versions of Windows 8, 8.1 and 10.

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Item:

204.5

Description:

Triumph Diagnostic Tool - Internet Connection and Minimum Equipment
Requirement

Model Affected:
From July 2019, Triumph are required by regulation to collect emissions control system performance data
from motorcycles in service. This data will be automatically collected from motorcycles when they are
connected to the Triumph Diagnostic Tool.
From 1st March 2020, the Triumph Diagnostic Tool will require a broadband internet connection to allow
collected motorcycle data to be retrieved and stored in a Triumph database.
The data collection and retrieval processes will be handled automatically by the diagnostic tool and will be
invisible to end users. No personal data will be collected as part of this process.
Dealers are requested to make sure that desktop or Laptop computers running the diagnostic software
have a broadband internet connection in place by 1st March 2020, as defined in the Triumph Diagnostic Tool
minimum equipment requirements.
Details of the minimum equipment required to run the Triumph Diagnostic Tool are listed below:
• A desktop or laptop Personal Computer (PC) running Microsoft Windows 8®, Windows 8.1® or Windows
10®.
• A 1 GHz processor or equivalent, 10 GB of free hard disk space and a minimum of 512 to 1024 MB of
memory (RAM).
• A 1024 x 768 standard XGA monitor or a 1200 x 800 widescreen monitor.
• A broadband internet connection.
• The PC must have a free USB (Universal Serial Bus) port.
• 32 bit/64 bit versions of Windows 8, 8.1 and 10.

Circulation
Initial and date when read and return to central file holder
Service Manager Parts Manager

Technical Bulletin 204 Issue 1

Sales Manager

Workshop
Supervisor

Technician 1

Technician 2

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