3 FRU

Or:
63 21 772
And:
63 00 009

If you are using a Main labor code for another repair, use the Plus code labor operation 63 21 772 instead of
63 21 272.
Or, for the:
Replace left side/Check right (F39, F48, G01 and G12)
Labor Operation

Description

Labor Allowance

63 21 276

Replacing the tail light, left (Main work)

Refer to AIR

Replacing the tail light, left (Plus work)

Refer to AIR

Work time (WT) to check the right side tail light housing (No
repair necessary) and to clean the left side mounting studs

2 FRU

Or:
63 21 776
And:
63 00 009

If you are using a Main labor code for another repair, use the Plus code labor operation 63 21 776 instead of
63 21 276.
Or, for the:
Replace right side/Check left (F39, F48, G01 and G12)
Labor Operation

Description

Labor Allowance

63 21 278

Replacing the tail light, right (Main work)

Refer to AIR

Replacing the tail light, right (Plus work)

Refer to AIR

Work time (WT) to check the left side tail light housing (No
repair necessary) and to clean the right side mounting studs

2 FRU

Or:
63 21 778
And:
63 00 009

If you are using a Main labor code for another repair, use the Plus code labor operation 63 21 778 instead of
63 21 278.
Or, for the:

Copyright ©2020 BMW of North America, Inc.
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01 13 19_SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT

Replace right side/Check left (G12 ALPINA B7 only)
Labor Operation

Description

Labor Allowance

63 00 009

Work time for Replacing the tail light, right, checking the left
side tail light housing (No repair necessary) and to clean the
right side mounting studs (Main work)

9 FRU

Work time for Replacing the tail light, right, checking the left
side tail light housing (No repair necessary) and to clean the
right side mounting studs (Plus work)

8 FRU

Or:
63 00 009

Or, for:
Check and replace both sides (F22, 23, 30, 31, 34, F80 and F87)
Labor Operation

Description

Labor Allowance

63 21 284

Replacing both tail lights (Main work)

Refer to AIR

Replacing both tail lights (Plus work)

Refer to AIR

Work time (WT) to check both sides and clean all mounting
studs

3 FRU

Or:
63 21 784
And:
63 00 009

If you are using a Main labor code for another repair, use the Plus code labor operation 63 21 784 instead of
63 21 284.
Work time labor operation code 63 00 009 is not considered a Main labor operation. Also, since the work
time FRU allowance to be claimed is specified, a separate punch time is not required. However, it still
requires an explanation on the repair order and in the claim comments section.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
And, as needed:
Sublet – Bulk Materials (RO and Claim Comments Required)
Sublet Code 4

Up to $1.00

Reimbursement for the (NPN) repair-related bulk materials

Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
Under this extended limited warranty, BMW of North America, LLC (BMW NA) will provide reimbursement
for qualifying customer-pay repairs that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions
that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement

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01 13 19_SIDE PANEL REAR LIGHT HOUSINGS: LTD WTY EXT TO 10 YEARS WITHOUT MILEAGE LIMIT

Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMW parts
and/or used BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto Rico),
please have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following
reference:
B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
BMW Owner/Operator Inquiries and Assistance
For all other questions, please contact the BMW’s Customer Relations and Services via email
at [email protected] or via telephone at 1-800-831-1117.

Supporting Materials
picture_as_pdf B011319_Customer Letter.pdf

Copyright ©2020 BMW of North America, Inc.
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17156BMW0010Z07616

FTDDDTDDAAFDFTTFDDAAAFDAAADTFAAFFFAAFDTTFFFTADAFTDAFATDDAATDDDDTD
January 2020
This “Important Limited Warranty Information” applies to the BMW vehicle with the Vehicle
.
Identification Number (VIN) of 5UXT
Dear BMW Owner/Lessee:
BMW is committed to delivering the ultimate in product satisfaction to our customers.
Towards that end, BMW is extending the limited warranty for the:
•

Side Panel Tail Lamp Housing Mounting Tabs

On the above-referenced vehicle to:
•

10 years without mileage limit as determined by your vehicle’s original
in-service date.

This “component-specific” limited warranty extension applies to defects in materials or
workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and
exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light
Trucks.
This is notice of a “limited warranty extension.” This is not a notice of a Recall or
Service Action.
If a repair to this component is required, please contact your nearest authorized BMW center in the

Company United States or Puerto Rico to schedule an appointment. Your authorized BMW center will
BMW of North America, LLC determine the vehicle’s eligibility and review the scope of repairs that are covered by this
BMW Group Company component-specific limited warranty extension.

Mailing Address After vehicle inspection and diagnosis, eligible repair work will be performed by the authorized
PO Box 1227 BMW center in the United States (including Puerto Rico) free of charge.
Westwood, NJ
07675-1227

Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United
Telephone States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered
(800) 831-1117 by this limited warranty extension. This exclusion applies to repairs, including consequential, that
were performed using non-genuine BMW parts and/or used passenger car or light truck parts.

E-mail
Customerrelations@ The integrity of our products is essential to BMW’s success and our customers’ trust. We are
bmwusa.com determined to exceed your expectations and hope this warranty extension further enhances your

ownership experience.

Website
www.bmwusa.com Sincerely,

BMW of North America, LLC
B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles

Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
BMW of North America, LLC
January 2020
VIN 5UXT
Under this extended limited warranty, BMW of North America, LLC (“BMW NA”) will provide
reimbursement for “qualifying customer-pay repairs” that were performed on an eligible vehicle prior to
the release of this component-specific limited warranty extension.
Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements, exclusions
and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs That Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion applies to repairs,
including consequential, that were performed using non-genuine BMW parts and/or used passenger car or
light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
If you previously had a “qualifying customer-pay repair” performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico), please submit your
reimbursement request “online” at www.BMW-RP.com under the following reference:
Covered Component Code
B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles
To initiate the online process, you will be asked to attach PDF files of the required documentation as
outlined in the reimbursement checklist on the next page.

Alternatively, you may mail or fax your request and documentation to:
BMW Customer Reimbursement Center
Attention: B-ELWR 20 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles
P.O. Box 54067
Hurst, TX 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
For all other questions, please contact BMW’s Customer Relations and Services via email at
[email protected] or via telephone at 1-800-831-1117.
Please have your 17-character Vehicle Identification Number (VIN) available and include the VIN with all
communications.

B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles

Tail Lamp Housing Mounting Tabs: Limited Warranty Extension to 10 Years/Unlimited Miles
Previous Customer-Pay Repair Reimbursement – Documentation Checklist
BMW of North America, LLC

Reimbursement is available to the BMW Owner/Lessee who incurred the expense.
When submitting a reimbursement for a previous repair, please provide legible copies of the following
documentation and include your VIN, name, address and your preferred contact telephone number(s):
Repair Order (RO) or Invoice
This document should include the following information:

Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized breakdown of the labor charges for all repairs* including diagnosis
Itemized breakdown of the parts, including any miscellaneous items, billed for all repairs*

*For repair orders containing multiple repair line items, only the specific line item expenses that relate to
the component that is covered by this extended limited warranty will be considered for reimbursement.
Proof of Payment
Please provide a copy of at least one of the following items as valid proof of payment:

Repair order (RO)/invoice stamped and dated as “PAID”
Copy of a cancelled check
Copy of a signed credit/debit card receipt
Copy of a credit/debit card statement

Determining if an eligible vehicle’s repair qualifies for reimbursement:
Please use the following questions to review your repair order documentation prior to submitting a
reimbursement request:
1. Why was the vehicle brought into the repair facility?
2. What was the repair facility's diagnosis?
3. What did the repair facility do to correct the concern and does it qualify?

B-ELWR 2020 Tail Lamp Housing Mounting Tabs 10Y/Unlimited Miles