Description

6.00

N 91175601

Cylinder head screw with torx head

Continued on next page

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. All Rights Reserved.
February, 2020

39E8 Page 5 of 8

Release Date

Technical Service Bulletin

02/11/2020

39E8 UPDATE
Checking Flange Shaft – (NVLW)

-OR-

Inspect axle shaft flange; bolt holes damaged, axle shaft requires replacement
LABOR
Labor Op

Time Units

Description

4041 20 99

90

Check axle shaft flange

3925 19 99

120

Replace axle shaft

For vehicles with air suspension ONLY, add the following labor operations:
2706 89 50

10

Connect battery charger

4316 25 99

Time stated on
diagnostic protocol

Perform GFF operations for self-leveling
suspension

PARTS
Quantity

Part Number

Description

1.00

0CS409355C

Shaft

1.00

8E0407643A

Socket hd. screw with collar

1.00

N 10106402

Shouldered hex. nut, self-locking

1.00

N 10272202

Bolt, hex, hd. (combi.)

2.00

N 10286110

Shouldered hex. nut, self-locking

6.00

N 91175601

Cylinder head screw with torx head

1.00

WHT006151

Shouldered hex. nut, self-locking

1.00

WHT006917

Screw

1.00

WHT007061

Screw

Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your
ELSA Campaign/Action Information screen so that any additional required work can be
done simultaneously.
Verifying Vehicle
Eligibility

To verify vehicle eligibility for this Update, always check the ELSA Campaign/Action
Information screen. The ELSA system is the only binding inquiry and verification system;
other systems are not valid and may result in non-payment of a claim.

Help for Claim
Entry

For questions regarding claim entry, contact Audi Warranty.

Required
Customer
Notification

Inform your customer in writing by recording on the Repair Order any and all work that
was conducted on the vehicle, including any and all updates completed under this Update.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. All Rights Reserved.
February, 2020

39E8 Page 6 of 8

Release Date

Technical Service Bulletin

02/11/2020

39E8 UPDATE
Checking Flange Shaft – (NVLW)

Required Parts
Parts Control Type:
VIN to Order

Initial Allocation:
NO

If parts are needed to support a vehicle repair:
•

US Dealers - use AVA

•

CAN Dealers - contact the Parts Specialists via phone (800-767-6552), email
(VWoAPartsSpecialists@vw.com), or chat/text with the VIN to order

Due to the small number of affected vehicles there will not be a parts allocation.
Please reference the Repair Projection Tool (below) to view your potential VIN
population.

Repair Projection Tool:
(right click to open)

Quantity
6

Part Number

P.O.C. Part Description

Ordering Method

N -911-756-01

Cyl Screw (axle flange bolt)

VIN to Order

Add ONLY if flange shaft requires replacement:
1

0CS-409-355-C

Shaft (flange shaft)

VIN to Order

1

8E0-407-643-A

Screw (axle shaft bolt)

VIN to Order

1

N -101-064-02

Nut (suspension fork to shock)

VIN to Order

1

N -102-722-02

Bolt (suspension fork to shock)

VIN to Order

2

N -102-861-10

Nut (suspension fork to stab. link)

VIN to Order

1

WHT-006-151

Nut (ball joint)

VIN to Order

1

WHT-006-917

Screw (stab. link to stabilizer bar)

VIN to Order

1

WHT-007-061

Screw (suspension fork to stab. link)

VIN to Order

NOTE
The specified part numbers reflect the status at the start of this Update. Interim updates made in ETKA can
cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should
be used.
• Properly store (retain), destroy or dispose of removed parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or requested through the Warranty Parts Portal (WPP) for U.S.
and the Part Destruction and Core Disposition Report for Canada.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. All Rights Reserved.
February, 2020

39E8 Page 7 of 8

Release Date

Technical Service Bulletin

02/11/2020

39E8 UPDATE
Checking Flange Shaft – (NVLW)

Required Special Tools (if necessary)
Spreader Tool
-3424(or equivalent)

Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check
ELSA for the most current version of this document.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. All Rights Reserved.
February, 2020

39E8 Page 8 of 8