Classification:

Reference:

Date:

FA12-006a

ITB13-008a

January 17, 2020

CLICKING NOISE FROM FRONT OR REAR AXLE DURING
TAKE-OFF/ACCELERATION
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED
VEHICLES:

2009–2013 EX35/EX37 (J50)
2009–2013 FX35/FX37/FX50 (S51)
2011–2012 G25 Sedan (V36)
2009–2013 G37 Convertible (HV36)
2009–2013 G37 Coupe (CV36)
2009–2013 G37 Sedan (V36)
2013 JX35 (L50)
2011–2013 M37/M56 (Y51)
2012–2013 M35 Hybrid (HY51)
2011–2013 QX56 (Z62)

2015 Q40 (V36)
2014–2015 Q60 Coupe (CV36)
2014–2015 Q60 Convertible (HV36)
2014–2019 Q70 (Y51)
2014–2018 Q70 Hybrid (HY51)
2014–2017 QX50 (J50)
2014–2019 QX60 (L50)
2014–2017 QX60 Hybrid (L50H)
2014–2017 QX70 (S51)
2014–2019 QX80 (Z62)

IF YOU CONFIRM
Customers concern of a “clicking” noise coming from either left or right front/rear axles during takeoff/acceleration.
ACTION
Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces.
NOTE:
 Do not remove the axle from the hub or transmission for this bulletin.


Refer to the Electronic Service Manual (ESM) for model specific torque specifications.

IMPORTANT: The purpose of “ACTION” (above) is to give you a quick idea of the work you will be performing.
You MUST closely follow the entire Service Procedure as it contains information that is essential to successfully
completing the repair.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailed to determine if this
applies to your vehicle.

1/3

SERVICE PROCEDURE
NOTE: The photos in this procedure are examples and may not look exactly like the vehicle you are working
on.
Lock Nut
1. Remove the front or rear (depending on
model) wheel bearing Cotter Pin and Lock
Nut from the axle.

NOTE: Do not remove the axle from the
hub or transmission for this bulletin.
Cotter pin
Figure 1

2. Push the axle back to allow application of
Molykote M77 Grease.

3. Apply a moderate coat of Molykote (P/N
44003-7S000) to the entire (front or rear)
wheel hub bearing surface (see Figure 2).
Bearing surface
4. Re-install the (front or rear) wheel bearing
Lock Nut and Cotter Pin per the Service
Manual instructions.

5.

Figure 2



Refer to model specific ESM for Lock Nut replacement requirements.



Refer to the model specific ESM for wheel bearing Lock Nut torque specifications.

Test drive the vehicle to confirm the incident is resolved.

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ITB13-008a

PARTS INFORMATION

(1)
(2)
(3)
(4)

DESCRIPTION
PART NUMBER
QUANTITY
Nut-Lock, Wheel Bearing (1)
40262 (2)
1 per side
Cotter Pin (1)
40073-0L700
1 per side
Washer (1)
40037-1CA0A (3)
1 per side
Molykote M77 Grease
44003-7S000 (4)
As needed
Single-use part
Refer to the electronic parts catalog for model specific part number
EX35, EX37, FX35, FX37, FX50, G25 Sedan, G37 Convertible/Coupe/Sedan, M35 Hybrid, M37, M56, Q40,
2014-2015 Q60 Coupe, Q60 Convertible, Q70, Q70 Hybrid, QX50, QX70.
P/N 44003-7S000 (Molykote M77 Grease) is considered a shop supply. DO NOT include it on your
warranty claim.

CLAIMS INFORMATION
Submit a Primary Part (PFP) line claim using the following claims coding:
One Side
DESCRIPTION
APPLY GREASE TO BEARING SURFACE
(ON CAR, ONE SIDE)

PFP

OP CODE

SYM

DIA

FRT

(1)

MX22AA

ZL

21

0.5

DIA

FRT

21

0.7

(1) Reference the Electronic Parts Catalog and use hub bearing part number as the PFP.
Both Sides
DESCRIPTION
PFP
OP CODE
SYM
APPLY GREASE TO BEARING SURFACE
MX23AA
ZL
(1)
(ON CAR, BOTH SIDES)
(1) Reference the Electronic Parts Catalog and use hub bearing part number as the PFP.

AMENDMENT HISTORY
REFERENCE

DESCRIPTION

March 22, 2013

ITB13-008

Original bulletin published

January 17, 2020

ITB13-008a

APPLIED VEHICLES and PARTS INFORMATION revised

PUBLISHED DATE

3/3

ITB13-008a