1/3/2020

12 31 19_DELIVERY STOP: PROGRAM CONTROL UNITS (DME)

SIB 12 31 19
DELIVERY STOP: PROGRAM CONTROL UNITS (DME)

2019-12-30

Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure the
next time the vehicle is in the shop.
This Service Information Bulletin (Revision 2) replaces SI B12 31 19 dated December 2019.
What’s New (Specific text highlighted):
• Warranty Information

MODEL
E-Series
F97
F98

Model Description
X3 M Sports Activity Vehicle
X4 M Sports Activity Coupe

Production Date
March 11, 2019 – December 4, 2019
March 11, 2019 – December 4, 2019

Engine
S58T
S58T

AFFECTED VEHICLES
Vehicles which require this Campaign to be completed will show it as “Open” when checked either in
AIR, the "Service Menu" of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle
Inquiry. All other systems will show the stop sale starting tomorrow.

SITUATION
BMW of North America, LLC has issued a Delivery Stop (effective December 5, 2019) on certain Model Year 2020
BMW vehicles that were produced between March 2019 and December 2019.
An error in the oxygen sensor on-board diagnosis (OBD) may not properly illuminate the malfunction indicator
lamp (MIL) when a fault is detected.

CAUSE
A software error in the digital motor electronics (DME)

CORRECTION
Program the vehicle with ISTA 4.21.1x or later.

PROCEDURE
Determine the vehicle’s current I-level by using AIR or the Key reader/ISPA NEXT application:
If the I-level is lower than:
S15A-19-11-540
Program the vehicle using ISTA 4.21.1x or higher (released December 2019):

Model

Target Integration

F97 (X3 M Sports Activity Vehicle)
F98 (X4 M Sports Activity Coupe)

S15A-19-11-540 or higher

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the
latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).

Copyright ©2019 BMW of North America, Inc.
1/3

1/3/2020

12 31 19_DELIVERY STOP: PROGRAM CONTROL UNITS (DME)

For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation /
Diagnostics and Programming / Programming Documentation.

WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical
Campaign repairs open where the claim submission information is available, the programming and encoding
procedure may only be invoiced one time.
Update the vehicle to the required I-level (S15A-19-11-540 or higher) or higher by performing and
submitting for one of these other open Technical Campaigns.
For the repair being addressed in this Service Information Bulletin, perform Work Package # 2 or #4.
For any other open campaign repairs, please be sure to perform any additional work (before and/or after)
these repairs require and/or close the remaining programming and encoding Technical Campaign repairs as
outlined in the corresponding Service Information Bulletin.
Effective immediately: Reimbursement for this Recall will be via normal claim entry utilizing the following
information below that applies:
Defect Code:

0012140500

Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop.
Work Pkg

Labor Operation

#1

00 68 829

Description (Plus work)
Programming and encoding the vehicle control
units to the specified Target integration level or
higher (includes connecting an approved
battery charger/power supply and performing a
vehicle test)

Labor Allowance
8 FRU

Or:

#2

Programming and encoding the vehicle control
units was performed in conjunction with another
campaign/repair, either prior to or during this
workshop visit (vehicle is already at the
specified “Target” integration level or higher, no
repair is necessary)

00 68 830

1 FRU

Or:
The vehicle arrives at your center and this Recall Campaign shows open (No other Main work will be
performed/claimed during this workshop visit)
Work Pkg

Labor Operation

#3

00 68 244

#4

00 68 245

Description (Main work)
Programming and encoding the vehicle control
units to the specified Target integration level or
higher (includes connecting an approved
battery charger/power supply and performing a
vehicle test)
Programming and encoding the vehicle control
units was performed in conjunction with another
campaign/repair prior to this workshop visit
(vehicle is already at the specified “Target”
integration level or higher, no repair is
necessary)

Labor Allowance
10 FRU

1 FRU

Claim Repair Comments

Copyright ©2019 BMW of North America, Inc.
2/3

1/3/2020

12 31 19_DELIVERY STOP: PROGRAM CONTROL UNITS (DME)

Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and in
the claim comments (For example: B12 31 19 WP 1), unless otherwise required by State law.

Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do not
have the latest software I-level. If one or more control module failures occur during this programming procedure:
Please claim this consequential control module-related IRAP recovery procedure (when applicable as
required)/repair work under the defect code listed in this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments section
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the corresponding
control module-related repair work using the applicable defect code and labor operations in AIR (including
diagnosis with separate punch times).

Copyright ©2019 BMW of North America, Inc.
3/3