NHTSA ID Number: 10169308
Manufacturer Communication Number: 18NA094
TSB/Document Date: 2019-12-16
Summary
This informational bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735, 15040, 15041, 15043, 15044, 15045, 15046, 15406, 15438, 15442, 15815, 15816, 15817, 15818, 15826, 17009, 17476, 17477, 28810, 17478 and 18015.
Takata Driver Air Bag
Astra
2008-2009
17478
Front Passenger Air Bag Inflator
Vibe
2003-2007
18015
Front Passenger Air Bag Inflator
Vibe
2003-2007
For each eligible Takata air bag recall repair performed
at a GM dealership from January 1, 2018 through
December 31, 2018, dealers should submit for a $50.00
dealer completion bonus via the GM Global Warranty
System. Check the appropriate recall bulletin in the
electronic Service Information (eSI) system for detailed
submission instructions.
Courtesy Transportation Reimbursement
Even though the involved vehicles are well beyond
courtesy transportation eligibility guidelines, dealers
are authorized to provide alternate transportation to
affected vehicle owners while their vehicle is at a GM
dealership for completion of an eligible Takata air bag
recall. This could include one-way or two-way shuttle
service, one half-day vehicle rental or one full-day
vehicle rental with maximum reimbursement capped at
one full-day vehicle rental. The availability of courtesy
transportation to these vehicle owners is very important
in encouraging them to make their vehicle available as
soon as possible for this serious safety related repair.
When scheduling service appointments, it is imperative
that dealers make sure these vehicle owners clearly
understand that some form of courtesy transportation is
available and will be provided at no charge while their
vehicle is being repaired. The GM recalls and vehicles
identified in the following table are eligible for courtesy
transportation reimbursement.
Recall
Number
Bulletin Subject
Division
Model
Model Year
14491
Front Passenger Air Bag Inflator Assembly
Vibe
2003-2007
14735
Front Passenger Air Bag Inflator Module
Vibe
2003-2005
15040
Front Passenger Air Bag Inflator
9-2X
2005
15041
Driver Air Bag Replacement
9-3
9-5
2006-2011
2006-2009
15043
Driver Air Bag Replacement
9-3
9-5
2006-2011
2006-2009
Bulletin No.: 18-NA-094
November, 2019
Page 3
Recall
Number
Bulletin Subject
Division
Model
Model Year
15044
Front Passenger Air Bag Inflator
9-2X
2006
15045
Front Passenger Air Bag Inflator
9-2X
2006
15046
Front Passenger Air Bag Inflator
9-2X
2006
15406
Front Passenger Air Bag Inflator Module
Vibe
2004-2007
15438
Front Passenger Air Bag Inflator
Silverado HD
Sierra HD
2007-2008
15442
Front Passenger Air Bag Inflator
9-2X
2005
15815
Front Passenger Air Bag Inflator Module
Vibe
2008
15816
Front Passenger Air Bag Inflator
Vibe
2008
15817
Front Passenger Air Bag Inflator
Silverado HD
Sierra HD
2007-2008
15818
Front Passenger Air Bag Inflator
9-2X
2005
15826
Front Passenger Air Bag Inflator
Vibe
2009-2010
17009
Front Passenger Air Bag Inflator
Vibe
2009
17476
Front Passenger Air Bag Inflator
Vibe
2009-2010
17477
Front Passenger Air Bag Inflator
Vibe
2010
28810
Takata Driver Air Bag
Astra
2008-2009
28811
Takata Driver Air Bag
Astra
2008-2009
17478
Front Passenger Air Bag Inflator
Vibe
2003-2007
18015
Front Passenger Air Bag Inflator
Vibe
2003-2007
For each eligible Takata air bag recall repair performed
at a GM dealership for which the vehicle owner
requested courtesy transportation, dealers should
submit for courtesy transportation reimbursement via
the GM Global Warranty System. Check the
appropriate recall bulletin in the electronic Service
Information (eSI) system for detailed submission
instructions. In summary, the Takata Completion Rate
Improvement Program is only applicable to the safety
recalls and vehicle models identified above. The
involved recall bulletins have been revised accordingly
and are available in the electronic Service Information
(eSI) system. If you have any questions or concerns
about this program, please contact your District
Manager – Aftersales.
Version
8
Modified
Released April 3, 2018
April 30, 2018 – Updated the program date.
June 06, 2018 – Updated the program date.
June 29, 2018 – Updated the program date to July 31, 2018.
July 30, 2018 – Updated the program date to December 31, 2018.
November 29, 2018 – Added the Saab
9-2X model and updated the information in the
Recall tables.
February 13, 2019 – Added program expiration date of December 31, 2018.
November 06, 2019 – Updated the Subject and tables to add 2 applicable GM Recalls to
program and add that the dealer completion bonus program has expired and that the
courtesy transportation reimbursement program is still in effect.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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TSB/Document ID: 18NA094
Replacement Service Bulletin Number:
MFR Communication Date: 2019-11-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: AIR BAGS
MFR Component System:
MFR Component Subsystem:
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