Bulletin No.:

Service Bulletin

Date:

19-NA-130
November, 2019

TECHNICAL
Subject:

Steering Wheel Chatter, Shake, or Instability

Brand:

Model:

Chevrolet

Camaro

Model Year:

VIN:

from

to

2017

2019

from

to

Engine:

Transmission:

6.2L (LT1,
LT4, LTG
or LGX)

All

Involved Region or Country

North America, China, Japan, South Korea, Europe, Russia, Middle East, South America

Condition

Some customers may comment on a steering wheel chatter, shake or instability during
low speed conditions such as parking lot maneuvers or when stopped. Refer to the video
below of the condition.

Cause

The cause of the condition may be an anomaly in the power steering software.

Correction

Reprogram the Power Steering Control Module.

Service Procedure

•

A video example of the condition is shown below:
Caution: Before downloading the update files, be sure
the computer is connected to the internet through a
network cable (hardwired). DO NOT DOWNLOAD or
install the files wirelessly. If there is an interruption
during programming, programming failure or control
module damage may occur.
Note: Carefully read and follow the instructions below.
•

Ensure the programming tool is equipped with the
latest software and is securely connected to the
data link connector. If there is an interruption
during programming, programming failure or
control module damage may occur.

Copyright 2019 General Motors LLC. All Rights Reserved.

•

•

Stable battery voltage is critical during
programming. Any fluctuation, spiking, over
voltage or loss of voltage will interrupt
programming. Install a GM Authorized
Programming Support Tool to maintain system
voltage. Refer to www.gmdesolutions.com for
further information. If not available, connect a fully
charged 12 V jumper or booster pack
disconnected from the AC voltage supply. DO
NOT connect a battery charger.
Turn OFF or disable systems that may put a load
on the vehicles battery such as; interior lights,
exterior lights (including daytime running lights),
HVAC, radio, etc.
Clear DTCs after programming is complete.
Clearing powertrain DTCs will set the Inspection/
Maintenance (I/M) system status indicators to NO.

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November, 2019

Bulletin No.: 19-NA-130

5431207

Note: If the Same Calibration/Software Warning is
noted on the SPS screen, select OK and follow screen
instructions. After a successful programming event, the
WCC is located in the Service Programming System
dialogue box of the SPS Summary screen. No further
action is required. Refer to the Warranty section of the
bulletin.

1. Reprogram the Power Steering Control Module.
Refer to K43 Power Steering Control Module:
Programming and Setup in SI.

Bulletin No.: 19-NA-130

November, 2019

Page 3

5431209

Note: To avoid warranty transaction rejections, you
MUST record the warranty claim code provided on the
SPS Warranty Claim Code (WCC) screen on the job
card. Refer to callout 1 above for the location of the
WCC on the SPS screen.
2. Record SPS Warranty Claim Code on job card for
warranty transaction submission.

Parts Information
No parts are required for this repair.

Warranty Information
For vehicles repaired under warranty, use:
Labor
Operation

Description

Labor Time

2810625*

Power Steering Control
Module Programming
with SPS

Use
Published
Labor
Operation
Time

*To avoid warranty transaction rejections, carefully read and
follow the instructions below:
• The SPS Warranty Claim Code must be accurately
entered in the “SPS Warranty Claim Code” field of the
transaction.
• When more than one Warranty Claim Code is generated
for a programming event, it is required to document all
Warranty Claim Codes in the “Correction” field on the job
card. Dealers must also enter one of the codes in the
“SPS Warranty Claim Code” field of the transaction,
otherwise the transaction will reject. It is best practice to
enter the FINAL code provided by SPS.

Warranty Claim Code Information Retrieval
If the SPS Warranty Claim Code was not recorded on
the Job Card, the code can be retrieved in the SPS
system as follows:
1. Open TIS on the computer used to program the
vehicle.
2. Select and start SPS.

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November, 2019

Bulletin No.: 19-NA-130

3. Select Settings.
4. Select the Warranty Claim Code tab.
The VIN, Warranty Claim Code and Date/Time will be
listed on a roster of recent programming events. If the
code is retrievable, dealers should resubmit the
transaction making sure to include the code in the SPS
Warranty Claim Code field.

Version

2

Modified

Released June 10, 2019
November 12, 2019 – Added Shake to the Subject and Condition, added Engine RPOs
and Updated the Programming Information.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

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