NHTSA ID Number: 10168951
Manufacturer Communication Number: PI1803WX_TSB_R5
TSB/Document Date: 2019-12-09
Summary
TSB: PRODUCT IMPROVEMENT CAMPAIGN PI1803W/X_R5: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin previously published in November 2018 (PI1803, Rev 1, 01/02/2018) titled "+?+?Knock Sensor Detection System - ECU Logic Improvement"+?+?. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code ("+?+?DTC"+?+?), P1326.
21111 2GK70QQK
1
1
(AT) 23311 25050
(MT) 23231 25200
(12-13MY)
21101 2GK09QQKR
(14MY ULEV)
21101 2GK11QQKR
(14MY ULEV or SULEV)
21101 2GK11QQKR
21111 2GK50QQK
21111 2GK70QQK
(AT) 23311 25050
(MT) 23231 25200
(12-13MY)
21101 2GK09QQKR
(14MY ULEV)
21101 2GK11QQKR
(14MY ULEV or SULEV)
21101 2GK11QQKR
*91400 2T100QQK
*NOTE: Old part number 91400 2T000QQK has been superseded by new part number 91400 2T100QQK.
TSB: PI1803W/X (Rev 5) Multiple Models November 2018
7
7
1
1
1
7
1
1
1
1
7
1
1
1
7
1
1
Page 29 of 35
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X)
Model
Claim
Type
Causal
P/N
Qty.
Repair
Description
(PI1803X1)
2.0L T-GDI 2WD
Engine Seized / Severe
Knocking, Techline
Authorized Engine
Replacement, KSDS Wire
Harness Inspection Pass
(PI1803X1)
2.0L T-GDI 2WD
Engine Seized / Severe
Knocking, Techline
Authorized Engine
Replacement, KSDS Wire
Harness Inspection Fail,
KSDS Wire Harness Install
Spo.
(SL)
2.0L T
R
23060
2G400
Labor
Op Code
180143RD
Op
Time
7.7
M/H
(PI1803X1)
2.0L T-GDI AWD
Engine Seized / Severe
Knocking, Techline
Authorized Engine
Replacement, KSDS Wire
Harness Inspection Fail,
KSDS Wire Harness Install
Qty.
21111 2GK60QQK
1
21111 2GK70QQK
1
(AT) 23311 25050
7
(MT) 23231 25200
180143RI
8.3
M/H
0
(PI1803X1)
2.0L T-GDI AWD
Engine Seized / Severe
Knocking, Techline
Authorized Engine
Replacement, KSDS Wire
Harness Inspection Pass
Replacement
P/N
180143RE
8.1
M/H
21101 2GK07QQKR
1
21111 2GK60QQK
1
21111 2GK70QQK
1
(AT) 23311 25050
7
(MT) 23231 25200
21101 2GK07QQKR
1
*91400 2T100QQK
1
21111 2GK60QQK
1
21111 2GK70QQK
1
(AT) 23311 25050
7
(MT) 23231 25200
180143RJ
8.7
M/H
21101 2GK07QQKR
1
21111 2GK60QQK
1
21111 2GK70QQK
1
(AT) 23311 25050
7
(MT) 23231 25200
21101 2GK07QQKR
1
*91400 2T100QQK
1
NOTE: Refer to Warranty Bulletin 2018-14 for details regarding coolant and substitute transportation
reimbursement requirements.
*Old part number 91400 2T000QQK has been superseded by new part number 91400 2T100QQK.
Use sublet code ‘X3’ with a maximum allowed amount of $19.80 for “ENGINE R&R” engine oil
reimbursement.
If the replacement of the Oil Cooler Tube Assembly was required, please manually enter the applicable Oil
Cooler Tube Assembly part number to the claim’s related parts section.
Dispose of old parts in accordance with local, state, and Federal regulations.
ALL claims for engine or harness replacement without the required diagnostic inspection/results or
authorization are subject to claim chargeback/denial without exception.
NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia
retailers
should reference PI1803W/X* when accessing the WebDCS system.
TSB: PI1803W/X (Rev 5) Multiple Models November 2018
Page 30 of 35
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X)
Appendix 1 (Warranty Claim Authorization)
Scenario
1
Campaign - TSB #
PI1803W/X Case for
Warranty
Authorization
NO INSPECTION
Description
Wiring Signal
Interference Check
cannot be
completed due
to engine seizure
or other engine
failure (won’t run
long enough to
complete the test)
Action Required
TL PWA required for all dealers – Video of condition
and WRTY143 form required*
Video requirement examples below are for illustration
purposes, individual requirements will vary based upon
the condition reported:
Video should be continuous and show the VIN
(most convenient VIN plate) and pan to show the
engine condition
For engine seizures, attempt to turn over engine
with breaker bar in video
For hole in engine block
, show hole in video
Appendix 2 (Video Capture & Upload)
Capturing a video is often helpful in assisting the Kia
Techline Agent in determining a proper
diagnosis strategy. Once a TechLine case is open, the following procedure will guide you
through the video capture and upload.
The Chrome™
browser should be used to access the Techline portal. Follow the steps
below to clear the default browser if it is other than Chrome™.
For KDS Tab 10.1 Tablets:
1. Select “Settings” from the App Screen.
2.
Select the “General” tab at the top.
3.
Select “Default Applications”.
4.
If “Internet” is the default browser, select
the CLEAR button.
If “Chrome” is the default browser, further
action is not required.
5.
When opening the Techline portal, select
“Chrome” and select Always”.
TSB: PI1803W/X (Rev 5) Multiple Models November 2018
Page 31 of 35
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X)
For KDS Tab S2 Tablets:
1.
Select “Settings” from the App Screen.
2.
Select “Applications”.
3.
Select “Default Applications”.
4.
Select “Browser app”.
5.
Ensure “Chrome” is selected.
TSB: PI1803W/X (Rev 5) Multiple Models November 2018
Page 32 of 35
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X)
Setting Your Video Size to “Limit to Email”
1.
Select “Camera” from the App Screen.
2.
Select the Settings icon.
3.
Select the Video Camera icon.
4.
Ensure “Limit to email” is selected.
TSB: PI1803W/X (Rev 5) Multiple Models November 2018
Page 33 of 35
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X)
Attaching Video to a Techline Case
1.
Open K-Support in the device Chrome™
browser or select the “Techline” button
on KDS home page.
https://ksupport.kiausa.com
2.
Open your existing Techline case for the
vehicle requiring a video capture by
selecting the case number.
3.
Select “Attachment”.
4.
Select “Add Files”.
5.
Select “Camcorder”
camera will open.
and
the
video
TSB: PI1803W/X (Rev 5) Multiple Models November 2018
Page 34 of 35
SUBJECT:
6.
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X)
Start by recording the VIN. Ensure sun
glare is not reflecting off windows or
other objects.
Without stopping the recording, capture
the area of the vehicle displaying the
issue. i.e.;
Engine Noise – record the engine.
Hole In Block – record the side of the
engine with the damage.
Seized Engine – record a technician
trying to turn the engine over with a
breaker bar.
NOTICE
NOTE: Ensure the video size is set to “Limit to email” (see page 32). Only
record the VIN and the engine exhibiting the concern. Any additional information
will increase the size of the video and make it difficult to upload or download.
7.
Stop the video when you captured what is needed. Select “OK” to use this capture or
“RETRY” to capture the video again.
8.
Ensure a description of the recording.
For example, engine knock or smoke
from exhaust.
9.
Select “Submit Case”.
10. Select “Yes” when the confirmation
message below appears.
Note: Selecting anything other than
“Yes” will not save the video capture.
TSB: PI1803W/X (Rev 5) Multiple Models November 2018
Page 35 of 35
SUBJECT:
ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X)
Appendix 3 (Engine Noise Adapter Threshold)
Code
Concern
Action
RETEST Code 001
Any measured value out of range / below
lower limit
Contact GIT America
RETEST Code 002
Any measured value out of range / over
upper limit
Contact GIT America
RETEST Code 003
Difference between minimum and
maximum of 2000 RPM or Idle RPM
measured value out of range
Perform Retest three (3) more
times. If Error Code 003 still
displays after the third attempt,
contact GIT America.
RETEST Code 004
Difference between minimum and
maximum of 2000 RPM and Idle RPM
measured value out of range
Perform Retest three (3) more
times. If Error Code 004 still
displays after the third attempt,
contact GIT America.
RETEST Code 005
The adapter/extension cable is
unplugged or damaged after test started
Perform Retest three (3) more
times. If Error Code 005 still
displays after the third attempt,
contact GIT America.
GIT America can be contacted at (888) 542-4371.
TSB: PI1803W/X (Rev 5) Multiple Models November 2018
- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
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TSB/Document ID: PI1803WX_TSB_R5
Replacement Service Bulletin Number:
MFR Communication Date: 2019-11-07
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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