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NHTSA ID Number: 10168902

Manufacturer Communication Number: NTB19-040b

TSB/Document Date: 2019-12-06


Summary

MIL ON WITH DTC P0741, P0744, P0746, P0776, P0841, P0965, P2857, P2858, P2859, AND/OR P285A STORED, AND MAY HAVE HESITATION AND/OR LACK OF POWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


bolts until the audible depressurization is noted.

Proceed to step 21 on page 17.

12/22

NTB19-040b

B.

New belt

Figure 14

Close-up of section to be inspected

Figure 15

13/22

NTB19-040b

Pictures in Figure 16 and Figure 17 were taken with borescope J-51951.
OK

Visual lines

Figure 16

OK

Visual lines

Figure 17
14/22

NTB19-040b

Example of NG belt

NG

Scuffing

Figure 18

Example of NG belt

NG

Lines
“smeared”

Figure 19

15/22

NTB19-040b

Pictures in Figure 20 - Figure 22 were taken with borescope J-51951
Example of NG belt

C.

NG

Figure 20
Example of NG belt

NG

Figure 21
Example of NG belt

NG

Figure 22
16/22

NTB19-040b

21.

Was belt damage found?

NO: Skip to step 31 and install a new control valve.
NOTE: If no belt damage is present, only the control valve (valve body) will
be replaced.


22.

YES: Proceed to step 22.

Re-install the original (removed) control valve, oil pan gasket and oil pan, hand tight.

CVT Assembly Replacement Approval Procedures

23.

Complete the PCC CVT Preauthorization Form in ASIST.

24.

If CVT replacement is required based
on the inspection results from steps 18
and 19, use borescope J-51951 to
record a continuous video, 15 seconds
or less, of the most severe evidence of
belt slip and the VIN on the F.M.V.S.S.
certification label (VIN label). See
Figure 23.

VIN
label

Figure 23
NOTE: This required video must be attached to the Powertrain Call Center CVT
Preauthorization Form (in ASIST) prior to calling for authorization. Failure to submit
a continuous video will cause immediate denial of request for replacement.


25.

Before starting to record, make sure the camera handle’s AA batteries are
charged and the LCD monitor’s battery is charged.
The video will show a backward or reversed image when the mirror end is used;
this is okay.
The required video must show clear evidence of belt slippage and be 15 seconds
or less.

Call the PCC for authorization at 800-973-9992 (opt 2).

17/22

NTB19-040b

26.

Replace the CVT.

For the procedure to replace the CVT refer to the ESM: TRANSMISSION &
DRIVELINE > TRANSAXLE & TRANSMISSION > CVT: RE0F11B > UNIT
REMOVAL AND INSTALLATION > TRANSMISSION ASSEMBLY.

27.

Connect both battery cables, negative cable last.

28.

Fill the Transmission with CVT fluid.

29.

Reset/reinitialize systems as needed.

30.

For a listing of systems that require reset/initialization after reconnecting the 12V
battery refer to the ESM: ELECTRICAL & POWER CONTROL > POWER
SUPPLY, GROUND & CIRCUIT ELEMENTS > BASIC INSPECTION >
INSPECTION AND ADJUSTMENT > ADDITIONAL SERVICE WHEN
REMOVING BATTERY NEGATIVE TERMINAL.

This list often includes items such as radio, power windows, clock, sunroof, etc.

Perform Additional Service when Replacing Transaxle.

For a list of additional services, refer to the ESM: TRANSMISSION & DRIVELINE
> TRANSAXLE & TRANSMISSION > CVT: RE0F11B > BASIC INSPECTION >
ADDITIONAL SERVICE WHEN REPLACING TRANSAXLE ASSEMBLY.

18/22

NTB19-040b

New Control Valve and Strainer Installation
31.

Install a new control valve from the Parts Information section on page 20.

32.

For the procedure to install the control valve refer to the ESM: TRANSMISSION &
DRIVELINE > TRANSAXLE & TRANSMISSION > CVT: RE0F11B > REMOVAL
AND INSTALLATION > OIL PAN, CONTROL VALVE.

Install a new strainer from the Parts
Information section on page 20.
Bolt torque:
7.9 N•m (0.81 kg-m, 70 in-lbs.)

33.

Remove the magnets from the oil pan.

34.

Clean the magnets.

35.

Clean the CVT oil pan.

36.

Reinstall the magnets to the oil pan in
their original positions.
Figure 24

37.

Install the original oil pan with a new oil pan gasket using the original bolts.
Bolt torque: 7.9 N•m (0.81 kg-m, 70 in-lbs.)

38.

Install the oil pan drain plug with a new drain plug gasket.

39.

Connect both battery cables, negative cable last.

40.

Fill the transmission with CVT fluid.

41.

Reset/reinitialize systems as needed.

For a listing of systems that require reset/initialization after reconnecting the 12V
battery refer to the ESM: ELECTRICAL & POWER CONTROL > POWER
SUPPLY, GROUND & CIRCUIT ELEMENTS > BASIC INSPECTION >
INSPECTION AND ADJUSTMENT > ADDITIONAL SERVICE WHEN
REMOVING BATTERY NEGATIVE TERMINAL.

This list often includes items such as radio, power windows, clock, sunroof, etc.

ADDITIONAL SERVICE REQUIRED
42.

Perform Additional Service when replacing the control valve.

For Additional Service Required Refer to the ESM: TRANSMISSION &
DRIVELINE > TRANSAXLE & TRANSMISSION > CVT: RE0F11B > BASIC
INSPECTION > ADDITIONAL SERVICE WHEN REPLACING CONTROL
VALVE.
19/22

NTB19-040b

A.

PARTS INFORMATION
DESCRIPTION

PART NUMBER

QUANTITY

Valve Assembly-Control
(Control Valve)

31705-50X5A

1

Manual Plate Nut

08911-2401A

1

Manual Plate Spring Washer

08915-1401A

1

Gasket-Oil Pan

31397-50X0A

1

Strainer
CVT Assembly (1)

31728-50X0A
(5)

1
1

NissaneBay logo NS-3 CVT Fluid (2) (3)
Additional Engagement Tool ORings (4)
WASHER-DRAIN
(CVT Oil Pan Drain Plug Gasket)
Lens Swab packet

999MP-CV0NS3

As needed

J-52273-1

As needed

11026-31X00

1

J-51963

(6)

(1)

If the CVT is being replaced, no other parts in the table above, except NS-3 CVT fluid
or equivalent, are needed.

(2)

NissaneBay logo NS-3 CVT Fluid can be ordered through the NissaneBay logo Maintenance Advantage
program: Phone: 877-NIS-NMA1 (877-647-6621) or Website: Order via link on dealer
portal www.NNAnet.com and click on the “Maintenance Advantage” link.

(3)

For warranty repairs, NissaneBay logo NS-3 CVT Fluid must be used. For customer pay
repairs, NissaneBay logo NS-3 CVT Fluid or equivalent is recommended.

(4)

Engagement tool will initially come with 10 O-rings. Additional O-rings are available
from Tech•Mate online: www.nissantechmate.com or by phone: 1-800-662-2001.

(5)

Refer to the Electronic Parts Catalog for the correct part number.

(6)

Shop supplies.

20/22

NTB19-040b

CLAIMS INFORMATION
If DTC P0741, P0744, P2857, P2858, P2859, P285A stored
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Replace CVT Assembly

PFP

OP CODE

SYM

DIA

(1)

JD01AA
JD023A

ZE

32

CVT Trouble Diagnosis
(1)
(2)

JX22AA

FRT
(2)
0.5

Reference the Electronic Parts Catalog and use the CVT Assembly as the Primary
Failed Part (PFP).
Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).

If belt inspection shows signs of belt slip (NG)
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
Replace CVT Assembly

PFP

(2)

SYM

DIA

ZE

32

JD01AA
(1)

JD023A

CVT Belt Inspect - NG
(1)

OP CODE

JX36AA

FRT
(2)
1.1

Reference the Electronic Parts Catalog and use the CVT Assembly as the Primary
Failed Part (PFP).
Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).

If belt condition shows no signs of belt slip (OK)
DESCRIPTION
CVT Belt Inspect - OK
Replace Control Valve
(Valve Body)
(1)
(2)

PFP

OP CODE

SYM

DIA

JX37AA
(1)

JD48AA

FRT
0.4

ZE

32

(2)

Reference the Electronic Parts Catalog and use the Control Valve Assembly as the
Primary Failed Part (PFP).
Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).

21/22

NTB19-040b

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
May 6, 2019

DESCRIPTION

NTB19-040

Original bulletin published.

NTB19-040a

PARTS INFORMATION section revised, and
references to DTCs P0744, P0746, P0841, P0965,
P2857, P2858, P2859, P285A added.

November 14, 2019 NTB19-040b

APPLIED VEHICLES and PARTS INFORMATION
sections revised. DTC P0741 added, and changes
made on pages 3 and 19.

August 16, 2019

22/22

NTB19-040b

12

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TSB/Document ID: NTB19-040b

Replacement Service Bulletin Number:

MFR Communication Date: 2019-11-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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