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NHTSA ID Number: 10168609

Manufacturer Communication Number: WP1169

TSB/Document Date: 2019-12-02


Summary

To modify electrical supply for regeneration buttons. Van Hool has been informed by ABC about a problem with the electrical supply of the regeneration buttons located on the control panel in the engine compartment. To address this issue, ABC Companies should modify the above mentioned vehicles before delivery according to the step-by-step instructions mentioned in this work procedure.


WORK PROCEDURE
for distributors and service points

WP1169
ADDRESSEES

: Distributors and service points

VEHICLE MODEL

: CX.. MY2020

MANUAL CHAPTER

: 02.30 Combustion engineExhaust system

DOCUMENT TYPE

: Fix-on-fail

DATE

: November 18th, 2019

SUBJECT

: To modify electrical supply for regeneration buttons

APPLICATION
This work procedure applies to the following CX35 MY2020 and CX45 MY2020 vehicles:
Vehicle model
CX35 MY2020
CX45 MY2020

Construction number
49983Æ49990, 49993Æ49999, 83001Æ83005
81458Æ81459, 81461Æ81463, 81471, 81474Æ81477,
81479Æ81484, 81486Æ81487, 81540Æ81558, 81579,
81581 Æ 81602, 81604 Æ 81605, 81607Æ81617,
81619Æ81620

DESCRIPTION:
Van Hool has been informed by ABC about a problem with the electrical supply of the
regeneration buttons located on the control panel in the engine compartment. To address
this issue, ABC Companies should modify the above mentioned vehicles before delivery
according to the step-by-step instructions mentioned in this work procedure.

Figure 1: Control panel with
regeneration buttons in engine
compartment

JOB QUALIFICATION:
The task has to be carried out by an experienced automotive technician, trained in
electricity.
Continued on next page.
WP1169_USA_en_2019-11-18

Page 1 of 3

JOB TIME:
30 minutes
JOB CODE:
O21169N
COMPONENTS:
Parts of retrofit kit VH11707965

Figure 2

VH reference
11060884
10811202

Description
Cable terminal
Heat shrink tubing

Qty
1
1

* Sufficient for one vehicle

PREPARATIONS:
• Park the vehicle on a level floor. Apply the parking brake. Switch off the engine. Switch
off all systems and turn off the battery master switch on the dashboard.
• Put a "DO NOT START" warning message on the instrument panel before starting the
checks or repairs.
• Put chocks in front of and behind the drive axle wheels.
• Read the entire procedure before starting to work.

WARNING!
Observe safe shop practices at all times.

Continued on next page.
WP1169_USA_en_2019-11-18

Page 2 of 3

PROCEDURE:
Step
1
2

Action
In the battery compartment: turn the mechanical battery isolation switch to
the "OFF" position.
In the engine compartment, behind the control panel: locate the bundle
with green colored wires. Modify the bundle as follows:
a. Cut off the cable terminals of the green colored wires
b. Strip back the three green electric wires over a distance of 15 mm (0.58
inch).
c. Crimp the three green wires to cable terminal 11060884 from the kit (refer to
figure 4A). Cut off the eye of the cable terminal (refer to figure 4B) and
insulate the remaining part of the cable terminal with heat shrink tubing
10811202 from the kit (refer to figure 4C).

Figure 4: Connecting point modifications (Figure shows example)

3

Register the works by means of the registration button located behind work
procedure WP1169 on the Van Hool customer portal. Write the text "WP1169
executed" in the "Remark" field. Labor allowance will only be awarded after
registration of the works.

DISCLAIMER:
The procedures contained herein are not exclusive. Van Hool cannot possibly know,
evaluate, or advise the transportation industry of all conceivable ways in which a
procedure may be undertaken or of the possible consequences of each such procedure.
Other procedures may be as good, or better, depending upon the particular circumstances
involved. Each carriereBay logo who uses the procedures herein must first satisfy itself thoroughly
that neither the safety of its employees or agents, nor the safety or usefulness of any
products, will be jeopardized by any procedure selected.

VAN HOOL CUSTOMER PORTAL:
Consult the customer portal regularly for the latest service documentation. In addition to
the maintenance manual, you will also find the operating manual and the spare parts
catalogue of your vehicle on the customer portal. The customer portal is accessible
through www.vanhool.be, and only with a code (password) from Van Hool. If you do not
have a password yet, request it by using the link on the Van Hool website.

WP1169_USA_en_2019-11-18

Page 3 of 3

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TSB/Document ID: WP1169

Replacement Service Bulletin Number:

MFR Communication Date: 2019-12-02

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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