R89714 S90 Bolt replacements.pdf
R89714 V90_V90CC Bolt replacements.pdf
R89714 XC90 Bolt replacements.pdf
special tool request form R89714 VER3.pdf

File Size
6.5749 MB
5.6627 MB
6.5531 MB
8.1456 MB
0.0874 MB

Vehicle Type
Type

Eng

Eng
Desc

Sales

Body

Gear

234
235
236
256

Steer

Model Year

Plant

Chassis range

2017-2017
2017-2017
2017-2017
2017-2017

21
21
21
21

0011536-0017772
0008981-0018590
0000098-0005222
0150614-0175024

Struc Week
Range
0-0
0-0
0-0
0-0

CSC Customer Symptom Codes
Code
XW

Description
Service/repair/Service action/Recall

VST Operation Number

Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2017 VOLVO CAR USA, LLC

Technical Journal 32467.1.6
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Text
DESCRIPTION:
*Revised instructions.
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to
launch Recall R89714 on certain model year 2017 XC90, S90, V90CC and V90 vehicles.
Due to a manufacturing error in the surface treatment process, the bolts that were used to assemble the
inflatable curtain (IC) airbag may not meet specifications. This could result in one or more of the bolts
breaking within 48 hours of installation, which in the event of a crash warranting deployment of the IC
airbag, could increase the risk of injury to vehicle occupants.
SERVICE:
The correction action is for Volvo retailers to replace all the bolts.
VEHICLE REPORT:
N/A

Due to the large size of the TJ attachments they must be viewed in TIE or
www.volvotechinfo.com. This TJ has four instructions and one form.
The tool request form is on the next page.

Page 2 of 3

2017-03-27

RECALL R89714 - Special Tool Request form
Volvo Technical Helpdesk - VCUSA

NOTE! The special drill is only necessary for a-post bolts
- For XC90 vehicles the drill is only necessary for the first bolt from at the bottom of the a-post
- For S90/V90/V90CC vehicles the drill is only necessary for the first two bolts on the bottom of a-post and top of a-post
Please complete the following information in order to request Volvo Special Tool, Angle Drill P/N 9814222 for R89714. Please fill out the form below in it's entirety.
Once the form is complete, please do the following:
1. Attach the completed form to a NEW Prior Approval TIE vehicle report
2. Title the report "QBR89714"
3. Attach photos of the compromised bolts (make sure their position can be determined)
Upon receipt, the technical helpdesk will ship "Volvo Special Tool, Angle Drill P/N 9814222" via FedEx Priority Overnight to the contact
person listed below.
Upon completion of the repair(s), your dealership MUST return the kit back to Volvo Cars US via Overnight delivery using the
PREPAID shipping label included in the kit.
If the kit is not returned within 48 hours, a core charge of $2000 will be charged to your Retailers parts account.

The entire form MUST be completed or it will result in delays.

Report/Vehicle information
TIE VEHICLE REPORT NUMBER:
DATE OF REQUEST:

Contact the THD/TMA departments for any questions
concerning
shipping
and
packaging
of the tool.
Contact Technician
who will
receive
the tool(s):

TECHNICIAN NAME:
THD use only
KIT# SHIPPED TO RETAILER:

TECHNICIAN NAME:
RETAILER CODE:
RETAILER NAME:
RETAILER MAILING ADDRESS:
TECHNICIAN EMAIL:

NOTE:

TECHNICIAN PHONE#:

VOLVO CAR

SERVICE AND PARTS BUSINESS

Special Tools Bulletin
TITLE:

Recall R89714 Drill and Fixtures
NO:

220

ISSUE DATE:

CAR MARKET:

2017-04-05

STATUS DATE:

United States and
Canada

2017-04-05

Page 1 of 2

“Right first time in Time”
Tools have been classified as required, and will be allocated to all U.S. and Canadian Volvo
retailers.
Reference Bulletins: Recall QB-R89714, PB88-R89714, TJ -32467
* Special Tools are not claimable through Warranty.
Supplied from Yard Store – Allocated April 2017
86586
12630
17101

Drill and Drill Bit Kit (consists of # 12630 and quantity 10 of # 17101)
Right Angle Drill
#40 Drill Bit

Product Information
ACAT 90 Degree Right Angle Drill
(Small Body)
The highlight of this durable drill is that the 1 inch
head means you can work in tight spots. A high
precision, powerful, durable drill.
•
•
•
•
•

Service
Personnel:
Read and
initial

SERVICE
MANAGER

PARTS
MANAGER

WORKSHOP
FOREMAN

Model ACAT90DC
RPM: 2,800
Weight: 1.8 lbs.
Length: 10 1/4"
Uses 1/4"-28 Threaded Bits

SERVICE TECHNICIANS

Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2017 VOLVO CAR USA, LLC

Special Tools Bulletin 220
Order Information
Volvo has provided a onetime allocation of the right angle drill and quantity (10) of the #40 Drill bits as
a kit. Retailers will be billed by Volvo Car USA, this one time only.
Subsequent retailer orders and tool warranty inquires will be processed directly by the Yard Store.
www.yardstore.com
Yard Store
715 E. Tenth St. North
Wichita, KS 67214
316-265-4673
Toll Free (800) 888-8991
Supplied through normal Parts ordering routines
33300051
9814221
9997643

Page 2 of 2

Kit (Quantity 2) Drill Fixtures & (Quantity 2) 2.5 mm Drill Bits
Drill Bits (Pack of 5)
Fixtures

2017-04-05

VOLVO CAR

SERVICE AND PARTS BUSINESS

Parts Bulletin
TITLE:

Recall R89714: Inflatable Curtain Bolts
Model Year 2017 XC90, S90, V90CC, V90
GROUP:

CAT/NO:

REFERENCE BULLETINS:

CAR MARKET:

88

R89714

QB-R89714, TJ-32467

United States and Canada

COPY TO / CIRCULATIONS (PLEASE INITIAL):
GENERAL
MANAGER

PARTS
MANAGER

SERVICE
MANAGER

SALES
MANAGER

ISSUE DATE:

STATUS DATE:

2017-03-15

2017-03-15

Page 1 of 1
“Right first time in Time”
Reference Bulletins: QB-R89714, TJ-32467
Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to
launch Recall R89714 on certain model year 2017 XC90, S90, V90CC and V90 vehicles.
Due to a manufacturing error in the surface treatment process, the bolts that were used to assemble the
inflatable curtain (IC) airbag may not meet specifications. This could result in one or more of the bolts
breaking within 48 hours of installation, which in the event of a crash warranting deployment of the IC
airbag, could increase the risk of injury to vehicle occupants.
The correction action is for Volvo retailers to replace all the inflatable curtain bolts.
A total of 10,476 U.S. and 1,209 Canadian vehicles are eligible for this recall.
The following part number applies:
Part Number

Description

30622999 *

Inflatable Curtain Bolt

Qty
As needed

* Bolt Allocations
• An initial allocation of 30 bolts was processed on February 23, 2017
• A second allocation of 24 bolts was processed on March 10, 2017
• Another allocation of bolts will be processed on March 16, 2017. At this time we will allocate bolts
for the remaining vehicles in retailer inventory.
• Information on additional bolt allocations and ordering procedures will be announced on Thursday,
March 16.
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2017 VOLVO CAR USA, LLC