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NHTSA ID Number: 10167363

Manufacturer Communication Number: NTB17-034j

TSB/Document Date: 2019-11-08


Summary

2013-2017 VERSA SEDAN, AND 2014-2017 VERSA NOTE; CVT JUDDER AND/OR P0746/P0965/P17F0/P0846 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


NOTE: In the next step, the reprogramming process will begin when Start is selected.
39. Select Start.

Monitor battery
voltage here

Step
39

Figure 19

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If a screen display asking for “Please select your user group”, select USA/CANADA
Dealers.

Before reprogramming will start, you will be required to enter your User Name and
Password.
 The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
 If you do not know your User Name and Password, contact your service
manager.

Figure 20
40. Wait for both progress bars to complete.

Step
40

Figure 21

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41. When the screen in Figure 22 displays, the reprogramming is complete.
NOTE: If the screen in Figure 22 does not display (which indicates reprogramming did
not complete), refer to the information on the next page.
42. Disconnect the battery maintainer/smart charger from the vehicle.
43. Select Next.

Step
43

Figure 22

NOTE: Additional steps/operations are required before C-III plus will provide the final
reprogramming confirmation report. Skip to step 44 on page 117 and continue with
the reprogramming procedure.

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NTB17-034j

If reprogramming does not complete and the “!?” symbol displays as shown in
Figure 23:

Check battery voltage (12.0 –
15.5V).

Ignition ON, engine OFF.

External Bluetooth® devices are
OFF.

All electrical loads are OFF.

Select Retry and follow the on
screen instructions.

XXXXXXXXXXXXX
XXXXXXXXXXXXX

NOTE: Retry may not go
through on first attempt and can
be selected more than once.

Figure 23

If reprogramming does not complete and the “X” symbol displays as shown in
Figure 24:

Do not disconnect the plus VI
or shut down C-III plus if
reprogramming does not
complete.

Check battery voltage (12.0 –
15.5V).

CONSULT A/C adapter is
plugged in.

Ignition ON, engine OFF.

Transmission in Park.

All C-III plus / plus VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and then restart
the reprogram procedure from
the beginning.

XXXXXXXXXXXXX
XXXXXXXXXXXXX

Figure 24

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44. Confirm the Transmission Fluid temperature judgment is OK, then select Next.

If the judgment is NG, drive the vehicle to warm the transmission until the judgment
changes to OK.

Step
44

Figure 25

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NTB17-034j

45. Follow the on-screen
instructions; maintain the
following conditions:
a. Parking brake set.
b. Turn the ignition ON,
with the engine OFF.
c. Press the brake pedal.
d. Press the accelerator
pedal between ¼ and
½.
e. Put the shift selector
in R.

Step
46

Figure 26
46. Select Erase DTC.

47. Follow the on-screen
instructions; maintain the
following conditions:
Step
48

a. Parking brake set.
b. Turn ignition ON, with
the engine OFF.
c. Fully depress the
accelerator pedal.
d. Put the shift selector
in R.

48. Select Start.

Figure 27

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NTB17-034j

49. When COMPLETED is displayed, select Next.

Step
49

Figure 28

50. Operate the ignition per the on-screen instructions.

Ignition status

Timer
Progress display

Figure 29

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NTB17-034j

51. When OK is displayed, select Next.

Step
51

Figure 30
52. Operate the shift selector per the on-screen instructions.
a. Move the shift selector to P; then move P>R>N>D>P.
b. Confirm the center display meter indicates the correct selector position.
53. Select Next.

Step
53

Step
52

Figure 31

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NTB17-034j

54. Erase all DTCs as follows:
a. Turn the ignition OFF.
b. Turn the Ignition ON.
c. Wait for DTC erase to complete.
55. Select Next.

Turn ignition ON > OFF > ON
ON

Step
55

Figure 32

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NTB17-034j

56. Verify the before and after part numbers are different.
57. Print a copy of this screen (Figure 33) and attach it to the repair order.
58. Select Confirm.

Step
56

Step
57
Step
58

Figure 33

NOTE: If you cannot print the above screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.

A copy of the screen is now saved in the CONSULT PC. It can be retrieved
and printed at a later time.

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CONTROL VALVE REPLACEMENT

59. Navigate C-III plus to the screen shown in Figure 34.

Diagnosis (All Systems) > TRANSMISSION > Work support

60. Select CONTROL VALVE REPLACEMENT.

61. Select Start.

Step
60

Step
61

Figure 34

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NTB17-034j

62. Follow the on-screen instructions while maintaining the following conditions:
a.
b.
c.
d.

Turn the ignition ON, with the engine OFF.
Press the brake pedal.
Press the accelerator pedal between ¼ and ½.
Put the shift selector in R.

63. Select Start.

Step
63

Figure 35
64. Release the accelerator and brake (shift selector remains in R).
65. Turn the ignition OFF, then wait 10 seconds.

Figure 36
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66. Turn the ignition ON, then wait 10 seconds.

Figure 37

67. Turn the ignition OFF, then wait 10 seconds.

Figure 38

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68. Turn the ignition ON.
69. Move the shift selector to P.

Figure 39

70. When COMPLETED is displayed, select End.

Step
70

Figure 40

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71. Does the pop-up notification in Figure 41 display?
YES: TCM Programming is not correct for the installed Control Valve. Select OK, then
perform TCM Reprogramming, starting on page 103.
NO: Proceed to step 72 on page 128.

If this notification
displays, perform
TCM
Reprogramming on
page 103.

Figure 41

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ERASE LEARNING VALUE
72. Navigate C-III plus to the screen shown in Figure 42.

Diagnosis (All Systems) > TRANSMISSION > Work support

73. Select ERASE LEARNING VALUE.
74. Select Start.

Step
73

Step
74

Figure 42

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NTB17-034j

75. Follow the on-screen instructions; maintain the following conditions:
a.
b.
c.
d.

Parking brake set.
Turn ignition ON, with the engine OFF.
Put the shift selector in R.
Fully depress the accelerator pedal.

76. Select Start.

Step
76

Figure 43

77. When COMPLETED is displayed, select End.

Step
77

Figure 44

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CONFORM CVTF DETERIORTN
78. Navigate C-III plus to the screen shown in Figure 45.

Diagnosis (All Systems) > TRANSMISSION > Work support

79. Select CONFORM CVTF DETERIORTN.
80. Select Start.

Step
79

Step
80

Figure 45
81. Select Start.

Step
81

Figure 46
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82. Select Clear.

Step
82

Figure 47

83. Select Yes.

Step
83

Figure 48

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84. When CVFT DETERIORATION DATE changes to “0”, select End.

0

Step
84

Figure 49

85. Start the engine.
86. Set the parking brake.
87. Turn OFF the A/C.
88. Bring the engine to normal operating temperature range.
89. Confirm the CVT fluid temperature is over 122°F (50°C).

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Auxiliary gearbox clutch point learning
90. Navigate C-III plus to the screen shown in Figure 50.

Diagnosis (All Systems) > TRANSMISSION > Work support

91. Select Auxiliary gearbox clutch point learning.
92. Select Start.

Step
91

Step
92

Figure 50
93. Follow the on-screen instructions in Figure 51 and then select Start.

Step
93

Figure 51

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NTB17-034j

94. With the brake pedal still applied, shift the CVT selector lever into the D position.

Figure 52 will be displayed after shifting into the D position.

NOTE: The Current status will show EXECUTING, but until the vehicle is shifted into the
D position Auxiliary gearbox clutch point learning will not begin.

Step
94

Figure 52
95. Continue to depress the brake pedal until the Current status shows “Completed” as
shown in Figure 54 on page 135.
NOTE: This may take several minutes to complete.

Figure 53
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96. When COMPLETED is displayed, select End.

Step
96

Figure 54

97. Shift the vehicle into Park, turn the ignition OFF and release the brake pedal.
98. Perform Auxiliary Gearbox Clutch Point Learning (steps 85 to 97) one additional time
(a total of two times).

Erase DTCs
99. Use C-III plus to Erase any transmission DTCs that may have stored.
100. Turn OFF C-III plus.
101. Disconnect C-III plus from the vehicle.
102. Verify the CVT operates normally and no abnormal noises are heard during a test
drive.
Procedure complete.

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NTB17-034j

PARTS INFORMATION
REPAIR

DESCRIPTION

PART #

QUANTITY

Sub-assembly
Repair

KIT-CONTROL VALVE
KIT-PULLEY
KIT-OIL PUMP
Loctite 5460 Sealant (2) (4)

3170E-X428B
31214-X429D

1...678910

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TSB/Document ID: NTB17-034j

Replacement Service Bulletin Number:

MFR Communication Date: 2019-10-09

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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