ITB15-012h

TCM Recovery:
Do not disconnect plus VI or shut down C-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 43:


Check battery voltage
(12.0–15.5 V).



Ignition is ON, engine OFF.



External Bluetooth® devices are
OFF.



All electrical loads are OFF.



Select retry and follow the on
screen instructions.



“Retry” may not go through on first
attempt and can be selected more
than once.

Figure 43

If reprogramming does not complete and the “X” icon displays as shown in
Figure 44:


Check battery voltage
(12.0 – 15.5 V).



CONSULT A/C adapter is plugged
in.



Ignition is ON, engine OFF.



Transmission is in Park.



All C-III plus / VI cables are securely
connected.



All C-III plus updates are installed.



Select Home, and restart the
reprogram procedure from the
beginning.

Figure 44

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11. Follow the on-screen instructions to Erase All DTCs.
12. When the entire reprogramming process is complete, the screen in Figure 45 will
display.
13. Verify the before and after part numbers are different.

14. Print a copy of this screen (Figure 45) and attach it to the repair order for warranty
documentation.
15. Select Confirm.

31036 - _ _ _ _ _
31036 - _ _ _ _ _

TRANSMISSION

Figure 45

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16. Perform ADDITIONAL SERVICE WHEN REPLACING CONTROL VALVE.


Refer to TM – Transaxle & Transmission / RE0F10E / BASIC INSPECTION, and perform
ADDITIONAL SERVICE WHEN REPLACING CONTROL VALVE.
IMPORTANT: Check off these additional services as they are completed and attach
this to the repair order when finished.

17. Verify the CVT operates normally and no abnormal noises are heard during a test drive.
CHECK OFF

ADDITIONAL SERVICE PROCEDURE
PRINT CURRENT CALIBRATION DATA
CHECK THE SERIAL NUMBER
WRITE THE DATA
PRINT NEW CALIBRATION DATA
FWD CLUTCH POINT LEARNING (Using procedure starting below)
PERFORM SELECT LEARNING (DRIVE/REVERSE LEARNING)
ERASE CVT FLUID DEGRADATION LEVEL DATA

FWD CLUTCH POINT LEARNING (using CONSULT-III plus)

18. Apply the vehicle’s parking brake.

19. Start the engine and warm up to operating temperature (50-100o C [122-212o F]).

20. Connect the CONSULT PC to the vehicle.

21. Start CONSULT-III plus (C-III plus).

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22. Wait for the plus VI to be recognized.


The serial number will display when the plus VI is recognized.

23. Select Diagnosis (One System).

Figure 46
24. Select Work Support under TRANSMISSION.

Figure 47

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IMPORTANT: The following FWD CLUTCH POINT LEARNING will be performed twice. Once in drive (D) and
once in reverse (R).
25. Select FWD CLUTCH POINT LEARNING and then Start.

Figure 48
26. With the engine still running and at idle, depress the brake pedal and shift the CVT into neutral (N).


Confirm that all of the required conditions indicated in Figure 49 are being met.

27. Select Start.

Required
conditions

Figure 49

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28. While maintaining all conditions shown in Figure 49 and the “Current status” indicates “EXECUTING”, shift
the CVT into D and then wait until the Current status indicates “COMPLETED”.
NOTE: This may take up to three (3) minutes to complete.

Figure 50
29. When the screen in Figure 51 is displayed, select End.
30. Turn the engine OFF and then back ON.

Figure 51

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31. Select FWD CLUTCH POINT LEARNING and then Start.

Figure 52
32. With the engine still running and at idle, depress the brake pedal and shift the CVT into neutral (N).


Confirm that all of the conditions indicated in Figure 53 are being met.

33. Select Start.

Required
conditions

Figure 53

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34. While maintaining all conditions shown in Figure 53 and the Current status indicates EXECUTING, shift the
CVT into R and then wait until the Current status indicates COMPLETED.
NOTE: This may take up to 3 minutes to complete.

Figure 54
35. When the screen in Figure 55 is displayed, select End.

Figure 55

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PARTS INFORMATION

(1)
(2)
(3)
(4)
(5)
(6)
(7)

DESCRIPTION
CVT ASSEMBLY (1)

PART NUMBER
(2)

QUANTITY
1

VALVE ASSY KIT-CONTROL (3)
WASHER-DRAIN
O-RING EXTERNAL OIL
COOLER O-RING

3170E-29X9C
11026-JA00A

1
1

22180-9NB0A

2

NS-3 CVT Fluid (4) (5)
999MP-NS300P
As needed
Lens Swab (6) (7)
J-51963
As needed
If the CVT assembly is being replaced, no other parts in the table above, except NS-3 CVT fluid or
equivalent, is needed.
Refer to the electronic parts catalog (EPC) for the correct part number.
Includes QR Label, CD-R, and Control Valve Assembly.
For warranty repairs, Nissan NS-3 CVT Fluid must be used.
NS-3 CVT Fluid can be ordered through the Infiniti Maintenance Advantage program: Phone: 877-INFIMA1 (877-463-4621) or Website: Order via link on dealer portal www.NNAnet.com and click on the
“Maintenance Advantage” link.
Lens swabs are available from Tech•Mate online: www.infinititechmate.com. Or by phone: 1-800-662-2001.
Shop supply.

Tech Cam J-51951

Figure 26

Lens swab J-51963
(not part of J-51951)

Remove protective film
before first use

Additional kits and individual components of Tech Cam J-51951 are available from Tech•Mate online:
www.nissantechmate.com. Or by phone: 1-800-662-2001.

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CLAIMS INFORMATION
NOTE: Refer to CVT Assembly Replacement Approval Procedures before submitting a claim.

Submit a Primary Part (PP) type line claim using the following claims coding:
If DTC P17F0 is stored
DESCRIPTION

PFP

OP CODE

SYM

DIA

JD01AA
JD023A

CVT R&R
(1)

CVT TROUBLE DIAGNOSIS
Reprogram TCM

JX22AA

FRT
(3)

(2)

32

JE99AA

0.5
(3)

(1) Reference the electronic Parts Catalog (EPC) and use the CVT assembly part number for the vehicle being
repaired as the Primary Failed Part.
(2) Use the Symptom and Diagnostic codes that apply to the repair actually performed.
(3) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated Flat Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic procedures subsequently
required. Do NOT claim any diagnostic OP Codes with this claim.

OR
If DTC P17F1 is stored and Control Valve is replaced (chain inspection shows no signs of chain slip,
OK)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
RPL CVT CONTROL VALVE ASSY
Reprogram TCM

31705-29X0C

JD48AA
JE99AA

ZE

32

(1)

(1) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated Flat Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic procedures subsequently
required. Do NOT claim any diagnostic OP Codes with this claim.
and
DESCRIPTION

OP CODE

FRT

Inspect CVT Chain, Chain = OK

JX37AA

0.3

OR (see next page)

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If DTC P17F1 is stored and chain inspection shows signs of Chain slip (NG) CVT is replaced
DESCRIPTION
PFP
OP CODE
SYM
DIA
JD01AA
CVT R&R
JD023A
(1)
ZE
32
CVT TROUBLE DIAGNOSIS
JX22AA
Reprogram TCM
JE99AA

FRT
(2)
0.5
(2)

(1) Reference the electronic Parts Catalog (EPC) and use the CVT assembly part number for the vehicle being
repaired as the Primary Failed Part.
(2) Reference the current Infiniti Warranty Flat Rate Manual and use the indicated Flat Rate Time.
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic procedures subsequently
required. Do NOT claim any diagnostic OP Codes with this claim.
and
DESCRIPTION

OP CODE

FRT

Inspect CVT Chain, Chain = NG (includes control valve R&I)

JX36AA

2.3

CVT Assembly Replacement Approval Procedures


If P17F0 is stored for CVT replacement:
a. Complete the Powertrain Call Center (PCC) CVT Preauthorization Form in ASIST.
b. Attach the C-III plus screen printouts showing the VIN and DTC to the Preauthorization Form.
c. Call the PCC for authorization at 800-973-9992 (opt 2).



If P17F1 is stored and CVT chain inspection indicates CVT assembly replacement is required:
a. Complete the PCC CVT Preauthorization Form in ASIST.
b. Attach the C-III plus screen printouts showing the VIN and DTC to the Preauthorization Form.
c. Attach the required video (15 seconds or less) to the CVT Preauthorization Form.


Failure to submit a continuous video showing evidence of chain slip and the VIN will cause
immediate denial of request for CVT unit replacement.

d. Call the PCC for authorization at 800-973-9992 (opt 2).
IMPORTANT: Make sure the video has a clear image of the VIN on the F.M.V.S.S. certification label
(VIN label).

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AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

DESCRIPTION

March 13, 2015

ITB15-012

Original bulletin published

March 30, 2015

ITB15-012a

Added additional approval information

November 2, 2015

ITB15-012b

Amended applied vehicles

November 6, 2015

ITB15-012c

January 28, 2016

ITB15-012d

March 31, 2016

ITB15-012e

Changed installation procedure for valve body

April 29, 2016

ITB15-012f

Amended to remove strainer O-ring part and part number

March 31, 2017

ITB15-012g

Added model years and part numbers

October 22, 2019

ITB15-012h

Added TCM reprogramming

Amended Action, Service Procedure, Parts Information and
Claims Information
Amended Applied Vehicles, If You Confirm, Flow Chart, Service
Procedure

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