NHTSA ID Number: 10166949
Manufacturer Communication Number: 11-192-19
TSB/Document Date: 2019-11-01
Summary
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM). The new files will address isolated concerns of an extended cranking (hard starting) condition. They will also address a DTC P1604 which may be stored in the ECM memory without illuminating the Check Engine light.
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TSB/Document ID: 11-192-19
Replacement Service Bulletin Number:
MFR Communication Date: 2019-10-25
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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ATTENTION:
CLAIMS PERSONNEL q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
© 2019 Subaru
of America, Inc. All rights reserved.
GENERAL MANAGER q
PARTS MANAGER
q
q
SERVICE BULLETIN
APPLICABILITY:
2019-20MY Ascent
NUMBER: 11-192-19
SUBJECT:
Extended Cranking and DTC P1604Reprogramming File Availability
DATE: 10/25/19
INTRODUCTION:
This bulletin announces availability of reprogramming files to optimize the Engine Control Module
(ECM). The new files will address isolated concerns of an extended cranking (hard starting)
condition. They will also address a DTC P1604 which may be stored in the ECM memory without
illuminating the Check Engine light.
PRODUCTION CHANGE INFORMATION:
This bulletin will be revised with a starting VIN for the ECM logic change when it becomes
available.
PACK FILE APPLICABILITY:
Model
PAK File Name
New ECM
Part Number
Old ECM Part Numbers
Decryption
Keyword
New CID
Number
2019MY ASCENT
22765AL734.pak
22765AL734
22765AL73O, 31, 32 & 33
931EB14B
LT8D601A
2020MY ASCENT
22765AN501.pak
22765AN501
22765AN500
D14D8391
LT8F102C00G
NOTE: These reprogramming files are included in the October, 2019 SSM Update.
SERVICE PROCEDURE:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
•
Reprogram the ECM following the normal FlashWrite procedure.
Subaru
of America, Inc. (SOA) highly recommends connecting either the Subaru
Midtronics DCA8000 Dynamic Diagnostic Charging System (or the Subaru
Midtronics GR8-1100 Diagnostic Battery
Charger) to the vehicle and utilizing the Power Supply Mode feature anytime a vehicle control
module is being reprogrammed.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru
Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru
of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international
standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 11-192-19; Date: 10/25/19
Page 1 of 3
•
For instructions on using the power supply mode, reference the applicable User Manual for
the Midtronics DCA-8000 Dynamic Diagnostic Charging System and the Midtronics GR81100 Diagnostic Battery Charger on STIS.
•
Confirm all electrical loads such as lights, audio, HVAC, seat heaters, and rear defroster are
all switched OFF before setting up the charger for Power Supply Mode.
•
Select the correct battery type (Flooded, EFB, Gel, AGM or AGM Spiral).
•
Input the CCA which matches the vehicle’s battery. NOTE: OE and replacement batteries
have different CCA ratings. Always confirm the battery’s CCA rating before proceeding.
•
If using a DCA-8000 Dynamic Diagnostic Charging System, set the power supply voltage to
13.5 volts.
•
DO NOT connect the DST-i or SDI until the Power Supply mode function has completed its
battery test mode and the Charging Voltage has dropped to and shows a steady 13.5 Volts on
the display.
•
Once Power Supply Mode reaches a steady 13.5 volts, connect the DST-i or SDI to the OBD
connector and proceed with initiating the normal FlashWrite reprogramming process.
•
Amperage will fluctuate based upon the vehicle’s demand for power. NOTE: If the
voltage rises beyond 14V while programming is in process, the procedure will abort.
This can indicate a need to test or charge the vehicle battery before any further attempt at
reprogramming is made.
IMPORTANT:
This information is applicable to the Subaru
Midtronics DCA-8000 Dynamic Diagnostic Charging
System and GR8 Diagnostic Battery Chargers ONLY. It does not apply to any other brand / type of
“generic” battery charger whatsoever. ONLY the DCA-8000 and GR8-1100 and their Power Supply
Mode features have been tested and approved by SOA.
Once the DCA-8000 or GR8-1100 is connected to the vehicle, as long as the battery is fully
charged, it takes less than 3 minutes to boot-up the charger, select Power Supply Mode, and have the
battery voltage stabilized and ready for reprogramming.
REMINDER: If the DCA-8000 or GR8-1100 indicates the vehicle’s battery must be charged, charge
the battery using the DCA-8000 or GR8 before proceeding to reprogram the vehicle.
NOTE: Control module failures as a result of battery discharge during reprogramming are not a
matter for warranty. Should any DTCs reset after the reprogramming update is performed, diagnose
per the procedure outlined in the applicable Service Manual.
Continued...
Bulletin Number: 11-192-19; Date: 10/25/19
Page 2 of 3
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited, an applicable Emission Warranty period or covered
by an active Subaru
Added Security Classic or Gold plan, this repair may be submitted using the
following claim information:
Labor Description
Labor Operation #
Fail Code
Labor Time
MFI OBDII ECM Reprogramming
A455-288
UPG-48
0.4
IMPORTANT: Always note the original Calibration Identification number (CID) the vehicle came
in with on the repair order before reprogramming and, make sure to list the NEW CID for any
newly-installed programming (as confirmed from the actual control module AFTER installation).
The NEW CID MUST also be noted on the repair order as this information is required for entry in
the Miscellaneous Detail field during claim submission.
NOTE: The pack file listings provided in this bulletin are the latest available at the time of
publishing. Updates are often released thereafter without revision to the original bulletin. For this
reason, it is critical to always have the latest version of Select Monitor software installed on your
system. You can confirm if a later version is available by entering the CID listed in this bulletin into
FlashWrite. If a newer CID is shown as available in FlashWrite, reprogram using that file.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 11-192-19; Date: 10/25/19
Page 3 of 3
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